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AKSUM UNIVERSITY
COLLEGE OF ENGINEERING AND TECHNOLOGY
DEPARTMENT OF TEXTILE ENGINEERING
Course Name: Garment Manufacturing Technology
Chapter seven :Total Quality Management in
Apparel Industry
Prepared by :kibrom g/her 1
What is Quality ?
Quality different meaning to different people.
Quality is degree of excellence . ( )Dictionary)
Quality is fitness for use. (Juran)
Quality is conformance to requirements/
specifications. (Crosby)
Quality should be aimed at the needs of the
customer, present and future. (Deming)
Quality is what the customer says it is. (Fegenbaum)
Quality control and Quality assurance
 Quality control is the engineering & management activity by
which we measure the quality characteristics of the product,
compare them with specifications or requirements, and take
appropriate remedial action whenever there is a difference
between the actual performance and the standard.
Quality Control : “A part of quality management focused on
fulfilling quality requirements”.
What is Quality Control?
What is Quality Assurance?
Quality assurance (QA) is a process-centered approach
to ensuring that a company or organization is providing
the best possible products or services.
Quality Assurance : “A part of quality management
focused on providing confidence that quality
requirements will be fulfilled.”
The Difference Between Quality Assurance and Quality Control
The following are a few differences between the quality assurance and quality control processes
• Quality assurance focuses on defect prevention and quality control focuses on defect
identification.
• Quality assurance is a proactive process while quality control is a reactive process.
• Quality assurance is a process based approach while quality control is a product based
approach.
• Quality assurance involves processes managing quality, and quality control is used to verify
the quality of the product.
• Quality audit is an example of quality assurance. Inspection and testing are examples of the
quality control process.
QUALITY ASSURANCE IN APPAREL
MANUFACTURING
Quality of apparel means ?
The garment must fit to the label size and should be free from defect like stains
,loose seams , un cut thread ,misaligned button , shade variation etc. …..
 it must withstand a normal day to day laundering , dry cleaning and pressing with
out any shrinkage
Stages of inspection
1. Raw material inspection
2. In process inspection
3. Final inspection
Raw Material Inspection
It includes inspection of:
 Fabric
Accessories
• Sewing thread
• Zippers
• Buttons
• Lining and interlinings
• Hook and snap fasteners
• Elastics etc.
Fabric inspection in quality assurance is one of the major areas in textile and garment industry. American
Apparel Manufacturers Association (AAMA) 4-point grading system is used worldwide by fabric/garment
manufacturers. Another fabric inspection system is 10 a-point system. The adoption of both systems help in
making uniform standard of gradation of fabric worldwide
Raw Material Inspection
Accessories inspection - The performance accessories are same as for the main
fabric.
If accessories are of textile in nature following parameters Shrinkage
,Colorfastness ,Strength ,Crease recovery Abrasion resistance ,Pilling and Color
matching etc.
For non-textile accessories the main requirements are: Strength , Metal should free
from rusting Should withstand normal day-to-day cleaning process
In-process inspection
In-process inspection means the inspection of different parts before their assembly into
a complete product.
In-process inspection is to check the quality of components and identify the problems as
early as possible. In-process stage contains instructions for patterns, spreading, cutting,
sewing, pressing and finishing.
Patterning
All the pattern pieces required for a particular design should be there.
All the patterns must be aligned with the fabric grain.
Grain line should be parallel to the selvedge.
Pattern pieces of different sizes should be correctly labelled in marker.
Darts, notches, drill marks should be at correct location and distinct.
Number of cut pieces required for a particular part (like for Shirt cuff - Cut 4) should be mentioned.
While doing grading the increase or decrease in size should be proportionate according to the
given size range.
In the marker there should be enough space for knife movement for proper cutting.
Patterns for checks and stripes should match properly.
Pattern lines should be defined properly (e.g. chalk too thick may lead to inaccurate cutting)
Spreading
The objective of spreading is to place the number of plies of fabric according to
the production requirement & the length of the marker plan While layering
following points should be considered .:
Fabric faults like holes, flaws and stains etc. should be detected before
spreading.
The fabric layers should be tension-free and straight.
The length and width of the lay should be equal to length and width of the
marker plus minimum extra outside the marker plan.
The ply direction should be according to the type of fabric either face up, face
down or face to face
Cutting
Cutting means to separate fabric parts as replicas of the pattern pieces in the marker
plan While cutting one should take care of the following points:
Pattern pieces should be cut accurately to the pattern shape
Raw edges of pattern pieces should not show fraying, fuzziness or snagging.
Ply edges should not fuse together.
Size and placement of notches should be accurate.
Cutting knife should be sharp enough for accurate and consistent cutting.
Knife edges and cutting speed should be checked regularly.
Cleanliness and safety should be ensured.
Sewing
Sewing In-process inspection in sewing involves inspection of work each
operator against an established quality standard . Following defects arise
during sewing
Skipped stitches
Uneven stitch density
Puckered seams
Broken stitches
Staggered stitches
Pressing/Finishing
Pressing/Finishing The main objective of finishing is to achieve quality
and good appearance . Garments should be checked for the following
defects before as well after all stages of pressing.
Water spots or stains
Burned or scorched garments
Shrinkage due to heat and moisture
Garment not properly dried
Unwanted creases/impressions
Broken buttons, zippers etc.
Gloss and/or change in color
Final Inspection
Ready and packed garments are inspected randomly for final inspection. The following aspects of garments are
checked at this stage.
 Correct dimensions/measurements
 Garment symmetry
 Seam pucker, seam allowance
 Pressing/fusing defects
 Loose threads
 Correct matching of fabrics and accessories
 Shade variation
 Correct fitting and alignment of closures
Correct placing of labels
Packaging and Packing
Garment packages should be designed in such a way so as to ensure that the garments reaches
the consumer in satisfactory condition. The following points should be checked:
 Method of garment folding
 Number of garments in each package
 Type and quality of outer packing
GARMENT QUALITY STANDARDS
The following pages provide the general garment quality standards for all products
• Garments shall be free of needle holes, snags, open seams, broken stitches,
puckering/excessive fullness, more than one skipped stitch or any other flaws
or defects that may affect the appearance or the durability of the garment.
• Garment shall not contain fabric defects that do not comply with the fabric zone
chart
• Garment shall not contain any stains or soils
• Fabric stitch, pattern, and nap directions within a garment shall be the same for
all parts.
• Garment shall not have any shaded parts.
GARMENT QUALITY STANDARDS
The following pages provide the general garment quality standards for all products
• Garments shall be symmetrical and balanced for patterns, stripes,
embroideries, and dimensions
• No sleeves or legs shall be twisted.
• All pockets, flaps, lapels, etc. shall be balanced and even.
• All seam clean finished.
• Hems shall be even and neat
• Garment shall be properly pressed
• All parts shall be fused properly (plackets, waistbands, pockets).

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U 7 total quality management in garment industry

  • 1. AKSUM UNIVERSITY COLLEGE OF ENGINEERING AND TECHNOLOGY DEPARTMENT OF TEXTILE ENGINEERING Course Name: Garment Manufacturing Technology Chapter seven :Total Quality Management in Apparel Industry Prepared by :kibrom g/her 1
  • 2. What is Quality ? Quality different meaning to different people. Quality is degree of excellence . ( )Dictionary) Quality is fitness for use. (Juran) Quality is conformance to requirements/ specifications. (Crosby) Quality should be aimed at the needs of the customer, present and future. (Deming) Quality is what the customer says it is. (Fegenbaum)
  • 3. Quality control and Quality assurance  Quality control is the engineering & management activity by which we measure the quality characteristics of the product, compare them with specifications or requirements, and take appropriate remedial action whenever there is a difference between the actual performance and the standard. Quality Control : “A part of quality management focused on fulfilling quality requirements”. What is Quality Control?
  • 4. What is Quality Assurance? Quality assurance (QA) is a process-centered approach to ensuring that a company or organization is providing the best possible products or services. Quality Assurance : “A part of quality management focused on providing confidence that quality requirements will be fulfilled.”
  • 5. The Difference Between Quality Assurance and Quality Control The following are a few differences between the quality assurance and quality control processes • Quality assurance focuses on defect prevention and quality control focuses on defect identification. • Quality assurance is a proactive process while quality control is a reactive process. • Quality assurance is a process based approach while quality control is a product based approach. • Quality assurance involves processes managing quality, and quality control is used to verify the quality of the product. • Quality audit is an example of quality assurance. Inspection and testing are examples of the quality control process.
  • 6. QUALITY ASSURANCE IN APPAREL MANUFACTURING Quality of apparel means ? The garment must fit to the label size and should be free from defect like stains ,loose seams , un cut thread ,misaligned button , shade variation etc. …..  it must withstand a normal day to day laundering , dry cleaning and pressing with out any shrinkage Stages of inspection 1. Raw material inspection 2. In process inspection 3. Final inspection
  • 7. Raw Material Inspection It includes inspection of:  Fabric Accessories • Sewing thread • Zippers • Buttons • Lining and interlinings • Hook and snap fasteners • Elastics etc. Fabric inspection in quality assurance is one of the major areas in textile and garment industry. American Apparel Manufacturers Association (AAMA) 4-point grading system is used worldwide by fabric/garment manufacturers. Another fabric inspection system is 10 a-point system. The adoption of both systems help in making uniform standard of gradation of fabric worldwide
  • 8. Raw Material Inspection Accessories inspection - The performance accessories are same as for the main fabric. If accessories are of textile in nature following parameters Shrinkage ,Colorfastness ,Strength ,Crease recovery Abrasion resistance ,Pilling and Color matching etc. For non-textile accessories the main requirements are: Strength , Metal should free from rusting Should withstand normal day-to-day cleaning process
  • 9. In-process inspection In-process inspection means the inspection of different parts before their assembly into a complete product. In-process inspection is to check the quality of components and identify the problems as early as possible. In-process stage contains instructions for patterns, spreading, cutting, sewing, pressing and finishing.
  • 10. Patterning All the pattern pieces required for a particular design should be there. All the patterns must be aligned with the fabric grain. Grain line should be parallel to the selvedge. Pattern pieces of different sizes should be correctly labelled in marker. Darts, notches, drill marks should be at correct location and distinct. Number of cut pieces required for a particular part (like for Shirt cuff - Cut 4) should be mentioned. While doing grading the increase or decrease in size should be proportionate according to the given size range. In the marker there should be enough space for knife movement for proper cutting. Patterns for checks and stripes should match properly. Pattern lines should be defined properly (e.g. chalk too thick may lead to inaccurate cutting)
  • 11. Spreading The objective of spreading is to place the number of plies of fabric according to the production requirement & the length of the marker plan While layering following points should be considered .: Fabric faults like holes, flaws and stains etc. should be detected before spreading. The fabric layers should be tension-free and straight. The length and width of the lay should be equal to length and width of the marker plus minimum extra outside the marker plan. The ply direction should be according to the type of fabric either face up, face down or face to face
  • 12. Cutting Cutting means to separate fabric parts as replicas of the pattern pieces in the marker plan While cutting one should take care of the following points: Pattern pieces should be cut accurately to the pattern shape Raw edges of pattern pieces should not show fraying, fuzziness or snagging. Ply edges should not fuse together. Size and placement of notches should be accurate. Cutting knife should be sharp enough for accurate and consistent cutting. Knife edges and cutting speed should be checked regularly. Cleanliness and safety should be ensured.
  • 13. Sewing Sewing In-process inspection in sewing involves inspection of work each operator against an established quality standard . Following defects arise during sewing Skipped stitches Uneven stitch density Puckered seams Broken stitches Staggered stitches
  • 14. Pressing/Finishing Pressing/Finishing The main objective of finishing is to achieve quality and good appearance . Garments should be checked for the following defects before as well after all stages of pressing. Water spots or stains Burned or scorched garments Shrinkage due to heat and moisture Garment not properly dried Unwanted creases/impressions Broken buttons, zippers etc. Gloss and/or change in color
  • 15. Final Inspection Ready and packed garments are inspected randomly for final inspection. The following aspects of garments are checked at this stage.  Correct dimensions/measurements  Garment symmetry  Seam pucker, seam allowance  Pressing/fusing defects  Loose threads  Correct matching of fabrics and accessories  Shade variation  Correct fitting and alignment of closures Correct placing of labels Packaging and Packing Garment packages should be designed in such a way so as to ensure that the garments reaches the consumer in satisfactory condition. The following points should be checked:  Method of garment folding  Number of garments in each package  Type and quality of outer packing
  • 16. GARMENT QUALITY STANDARDS The following pages provide the general garment quality standards for all products • Garments shall be free of needle holes, snags, open seams, broken stitches, puckering/excessive fullness, more than one skipped stitch or any other flaws or defects that may affect the appearance or the durability of the garment. • Garment shall not contain fabric defects that do not comply with the fabric zone chart • Garment shall not contain any stains or soils • Fabric stitch, pattern, and nap directions within a garment shall be the same for all parts. • Garment shall not have any shaded parts.
  • 17. GARMENT QUALITY STANDARDS The following pages provide the general garment quality standards for all products • Garments shall be symmetrical and balanced for patterns, stripes, embroideries, and dimensions • No sleeves or legs shall be twisted. • All pockets, flaps, lapels, etc. shall be balanced and even. • All seam clean finished. • Hems shall be even and neat • Garment shall be properly pressed • All parts shall be fused properly (plackets, waistbands, pockets).

Notes de l'éditeur

  1. Quality assurance focuses on defect prevention and quality control focuses on defect identification. Quality assurance is a proactive process while quality control is a reactive process. Quality assurance is a process based approach while quality control is a product based approach Quality audit is an example of quality assurance. Inspection and testing are examples of the quality control process.
  2. For fabric we use visual inspection