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Presenta*on	
  by:	
  Bri1any	
  Weber	
  
ABOUT	
  
Located	
  In	
  Ann	
  Arbor	
  Michigan,	
  Weber’s	
  Inn	
  is	
  one	
  of	
  Michigan’s	
  top	
  hotels,	
  
   with	
  it’s	
  deluxe	
  full	
  service	
  hotel,	
  restaurant	
  and	
  banquet	
  and	
  conference	
  
   property.	
  Weber’s	
  Inn	
  was	
  founded	
  in	
  1937	
  by	
  Herman	
  Weber	
  and	
  is	
  s*ll	
  
  to	
  this	
  day,	
  owned	
  and	
  operated	
  by	
  his	
  family.	
  Weber’s	
  inn	
  is	
  a	
  surefire	
  hit	
  
           for	
  vaca*oning	
  couples,	
  business	
  layovers,	
  or	
  senior	
  get-­‐a-­‐ways	
  
Goals:	
                                                     Demographics:	
  
                                                             • Business	
  Men	
  and	
  Women	
  
• Earn	
  new	
  business	
  and	
  gain	
  popularity	
     • Ages	
  30-­‐65	
  
through	
  the	
  use	
  of	
  Social	
  Media	
             • Hardworking	
  men	
  and	
  women	
  
• Build	
  customer	
  loyalty	
  	
                         who	
  travel	
  frequently	
  for	
  work	
  
                                                             and	
  have	
  to	
  stay	
  a	
  few	
  nights	
  in	
  
                                                             Ann-­‐Arbor	
  	
  

Challenges:	
  
• Overcome	
  local	
  compe**on	
  such	
  as:	
  	
  
       • Clarion	
  Hotel	
  &	
  Conference	
  Center	
  
       • Holiday	
  Inn	
  &	
  Suites	
  	
  
       • Sheraton	
  Ann	
  Arbor	
  
       • Courtyard	
  Marriot	
  Ann	
  Arbor	
  	
  
       • Bell	
  Tower	
  Hotel	
  
• Make	
  new	
  customers	
  aware	
  of	
  Weber’s	
  
Inn’s	
  benefits	
  	
  
THEME	
  
The	
  overall	
  theme	
  is	
  to	
  show	
  that	
  Weber’s	
  Inn	
  has	
  a	
  perfect	
  atmosphere	
  for	
  hard	
  working	
  
business	
  people,	
  with	
  free	
  Internet,	
  deluxe	
  rooms,	
  and	
  a	
  conference	
  property.	
  Weber’s	
  
Inn	
  also	
  has	
  a	
  top-­‐notch	
  restaurant	
  with	
  a	
  reputa*on	
  for	
  fine	
  dining,	
  moderate	
  prices,	
  and	
  
an	
  upscale	
  relaxed	
  design.	
  Not	
  too	
  men*on	
  their	
  award	
  winning	
  wines	
  in	
  their	
  wine	
  cellar,	
  
the	
  Ventura	
  Bar	
  and	
  the	
  Habitat	
  Ultra	
  Lounge.	
  

With	
  these	
  businessmen	
  working	
  long	
  hours	
  on	
  their	
  computer’s	
  and	
  being	
  adapted	
  to	
  
the	
  ever	
  changing	
  internet,	
  I	
  think	
  it	
  is	
  best	
  for	
  Weber’s	
  inn	
  to	
  focus	
  their	
  a1en*on	
  on	
  
their	
  web	
  presence	
  and	
  enhance	
  their	
  social	
  media,	
  internet	
  marke*ng	
  and	
  mobile	
  
strategies	
  
SOCIAL	
  MEDIA	
  
Although	
  Weber’s	
  Inn	
  is	
  currently	
  using	
  various	
  social	
  media	
  
outlets	
  I	
  think	
  it	
  is	
  dire	
  that	
  they	
  enhance	
  to	
  a	
  greater	
  degree	
  
  their	
  social	
  media	
  presence.	
  Weber’s	
  Inn	
  currently	
  has	
  a	
  
 Twi1er,	
  Facebook,	
  and	
  informa*on	
  on	
  Foursquare,	
  yet	
  their	
  
presence	
  on	
  all	
  three	
  is	
  not	
  up	
  to	
  par	
  with	
  their	
  compe**on.	
  	
  
Twi1er:	
  	
  
• Enhance	
  their	
  Twi1er	
  use	
  in	
  order	
  to	
  
en*ce	
  new	
  customers	
  in,	
  while	
  keeping	
  in	
  
contact	
  with	
  their	
  old	
  customers.	
  	
  
       • Update	
  Twi1er	
  frequently	
  with	
  specials	
  and	
  
       promo*ons	
  
       • Have	
  people	
  give	
  their	
  twi1er	
  names	
  at	
  check-­‐
       in	
  so	
  Weber’s	
  Inn	
  can	
  offer	
  their	
  followers	
  
       specials	
  deals.	
  	
  

  Facebook:	
  	
  
  • Facebook	
  these	
  days	
  has	
  billions	
  of	
  users	
  and	
  
  can	
  be	
  used	
  as	
  one	
  of	
  the	
  best	
  ways	
  to	
  reach	
  
  out	
  to	
  current	
  and	
  future	
  customers,	
  for	
  their	
  
  hotel	
  or	
  even	
  just	
  their	
  restaurant	
  or	
  lounge.	
  	
  
          • Add	
  pictures	
  of	
  the	
  rooms,	
  lounge,	
  wines,	
  and	
  
          everything	
  else	
  that	
  Weber’s	
  Inn	
  is	
  known	
  for.	
  
          • Update	
  status’s	
  frequently	
  to	
  draw	
  a1en*on	
  
Foursquare:	
  	
  
Foursquare	
  is	
  a	
  service	
  that	
  helps	
  you	
  find	
  popular	
  
places	
  where	
  people	
  are	
  hanging	
  out	
  and	
  offers	
  
*ps	
  from	
  other	
  users.	
  You	
  can	
  also	
  “check	
  in”	
  at	
  
the	
  different	
  places	
  you	
  visit	
  	
  
       •     Combine	
  hotel	
  and	
  restaurant	
  pages	
  
       •     Photo’s	
  need	
  to	
  be	
  added	
  right	
  away	
  so	
  that	
  
             when	
  people	
  search	
  for	
  a	
  hotel	
  to	
  stay	
  at	
  in	
  
             Ann	
  Arbor,	
  Weber’s	
  Inn	
  will	
  appear	
  with	
  
             beau*ful	
  pictures	
  to	
  show	
  it’s	
  divineness	
  	
  
       •     Tips	
  should	
  be	
  added	
  from	
  current	
  employees	
  	
  

                                                                             Blog:	
  	
  
                                                                             Impera*ve	
  for	
  Weber’s	
  Inn	
  employee’s	
  to	
  start	
  
                                                                             a	
  blog.	
  	
  
                                                                                      • Can	
  be	
  used	
  to	
  promote	
  Weber’s	
  Inn	
  indirectly	
  
                                                                                      • Employees	
  can	
  take	
  concerns	
  about	
  the	
  hotel	
  
                                                                                      and	
  turn	
  them	
  into	
  a1rac*ons	
  with	
  simple	
  
                                                                                      posts	
  by	
  showing	
  they	
  care	
  
Internet	
  Marke*ng	
  
                      It	
  would	
  be	
  beneficial	
  for	
  Weber’s	
  Inn	
  to	
  implement	
  a	
  Google	
  
                   AdWords	
  Campaign.	
  This	
  would	
  allow	
  you	
  to	
  buy	
  certain	
  key	
  words	
  
                    that	
  people	
  frequently	
  search	
  for	
  and	
  raise	
  your	
  company	
  to	
  the	
  
                                            top	
  of	
  a	
  Google	
  Search	
  results	
  page.	
  	
  


Benefits	
  Include:	
                                                                      Example:	
  
                                                                                          Weber’s	
  Inn	
  
• Reach	
  customers	
  who	
  are	
  searching	
  for	
  
your	
  specific	
  terms	
  (Weber’s	
  Inn)	
  or	
                 Hotel	
  in	
  Ann	
  Arbor,	
  MI	
  located	
  near	
  the	
  
perhaps	
  terms	
  like	
  “hotels	
  in	
  Ann	
  Arbor”	
          beau*ful	
  campus	
  of	
  the	
  University	
  of	
  
• Pay-­‐Per-­‐Click	
  campaign	
  making	
  it	
  cheap	
                                   Michigan	
  
compared	
  to	
  tradi*onal	
  adver*sing.	
  
Allowing	
  you	
  to	
  reach	
  new	
  customers	
  but	
       Offering	
  deluxe	
  rooms,	
  high-­‐speed	
  internet,	
  
only	
  paying	
  for	
  each	
  click.	
  	
                                 restaurant	
  and	
  lounge.	
  	
  
• Bigger	
  Return	
  on	
  Investment!	
  
Mobile	
  Strategy	
  
• Increase	
  in	
  Foursquare	
  and	
  Facebook	
  Check-­‐Ins	
  by	
  
placing	
  QR	
  codes	
  in	
  the	
  hotel	
  
      • People	
  can	
  scan	
  the	
  code	
  and	
  be	
  taken	
  to	
  the	
  website	
  and	
  
      check-­‐in	
  
      • Thus	
  driving	
  up	
  the	
  likes	
  and	
  *ps	
  that	
  Weber’s	
  Inn	
  has	
  on	
  these	
  
      pages	
  	
  	
  

                      • Promote	
  people	
  to	
  post	
  feedback	
  on	
  these	
  sites	
  	
  
                               • To	
  receive	
  discounts	
  and	
  special	
  offers	
  
                               • 	
  Or	
  receive	
  promo*onal	
  items	
  during	
  their	
  stay	
  


                                                  • Develop	
  a	
  smart-­‐phone	
  app	
  
                                                           • Show	
  room	
  openings	
  and	
  	
  last	
  minute	
  discounts,	
  photos	
  of	
  
                                                           the	
  rooms,	
  alcohol	
  and	
  wine	
  lists,	
  specials	
  in	
  the	
  
                                                           restaurants,	
  entertainment	
  in	
  the	
  lounge,	
  and	
  other	
  daily	
  
                                                           ac*vi*es	
  and	
  specials	
  	
  
                                                           • Users	
  of	
  the	
  app	
  can	
  also	
  make	
  reserva*ons	
  for	
  rooms	
  or	
  
                                                           the	
  restaurant	
  right	
  from	
  there	
  phone	
  
                                                           • Perfect	
  for	
  the	
  businessmen	
  and	
  women	
  on	
  the	
  go!	
  
Measures	
  of	
  Success	
  
• Google	
  Insight	
  
       • Compare	
  search	
  volume	
  pa1erns	
  across	
  specific	
  regions,	
  
       categories,	
  *me	
  frames	
  and	
  proper*es	
  

• Google	
  Analy*cs	
  
       • Social	
  reports	
  help	
  you	
  measure	
  the	
  impact	
  social	
  media	
  has	
  on	
  
       your	
  business	
  goals	
  and	
  conversions	
  	
  
       • Analysis	
  tools	
  standard	
  reports	
  make	
  it	
  easy	
  to	
  measure	
  and	
  
       understand	
  engagement	
  on	
  your	
  site	
  	
  

• Hootsuite	
  
       • Offers	
  social	
  media	
  monitoring	
  tools	
  to	
  help	
  maximize	
  the	
  
       reach	
  and	
  efficiency	
  of	
  social	
  media	
  efforts	
  	
  

• Beevolve	
  
       • Easy-­‐to-­‐use,	
  comprehensive	
  and	
  most	
  affordable	
  social	
  media	
  
       monitoring	
  and	
  Insights	
  Plajorm	
  
Budget	
  
I	
  propose	
  a	
  budget	
  of	
  75,000	
  for	
  Weber’s	
  Inn	
  
   • these	
  days,	
  it	
  is	
  common	
  for	
  75%	
  of	
  an	
  adver*sing	
  budget	
  to	
  
   go	
  toward	
  web-­‐based	
  communica*ons.	
  
   • 20%	
  will	
  go	
  towards	
  crea*ng	
  the	
  QR	
  codes	
  and	
  App	
  
   development	
  	
  
   • 5%	
  will	
  go	
  towards	
  social	
  media	
  monitoring	
  	
  

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Weber's Inn- ADV420 Final

  • 1. =   Presenta*on  by:  Bri1any  Weber  
  • 2. ABOUT   Located  In  Ann  Arbor  Michigan,  Weber’s  Inn  is  one  of  Michigan’s  top  hotels,   with  it’s  deluxe  full  service  hotel,  restaurant  and  banquet  and  conference   property.  Weber’s  Inn  was  founded  in  1937  by  Herman  Weber  and  is  s*ll   to  this  day,  owned  and  operated  by  his  family.  Weber’s  inn  is  a  surefire  hit   for  vaca*oning  couples,  business  layovers,  or  senior  get-­‐a-­‐ways  
  • 3. Goals:   Demographics:   • Business  Men  and  Women   • Earn  new  business  and  gain  popularity   • Ages  30-­‐65   through  the  use  of  Social  Media   • Hardworking  men  and  women   • Build  customer  loyalty     who  travel  frequently  for  work   and  have  to  stay  a  few  nights  in   Ann-­‐Arbor     Challenges:   • Overcome  local  compe**on  such  as:     • Clarion  Hotel  &  Conference  Center   • Holiday  Inn  &  Suites     • Sheraton  Ann  Arbor   • Courtyard  Marriot  Ann  Arbor     • Bell  Tower  Hotel   • Make  new  customers  aware  of  Weber’s   Inn’s  benefits    
  • 4. THEME   The  overall  theme  is  to  show  that  Weber’s  Inn  has  a  perfect  atmosphere  for  hard  working   business  people,  with  free  Internet,  deluxe  rooms,  and  a  conference  property.  Weber’s   Inn  also  has  a  top-­‐notch  restaurant  with  a  reputa*on  for  fine  dining,  moderate  prices,  and   an  upscale  relaxed  design.  Not  too  men*on  their  award  winning  wines  in  their  wine  cellar,   the  Ventura  Bar  and  the  Habitat  Ultra  Lounge.   With  these  businessmen  working  long  hours  on  their  computer’s  and  being  adapted  to   the  ever  changing  internet,  I  think  it  is  best  for  Weber’s  inn  to  focus  their  a1en*on  on   their  web  presence  and  enhance  their  social  media,  internet  marke*ng  and  mobile   strategies  
  • 5. SOCIAL  MEDIA   Although  Weber’s  Inn  is  currently  using  various  social  media   outlets  I  think  it  is  dire  that  they  enhance  to  a  greater  degree   their  social  media  presence.  Weber’s  Inn  currently  has  a   Twi1er,  Facebook,  and  informa*on  on  Foursquare,  yet  their   presence  on  all  three  is  not  up  to  par  with  their  compe**on.    
  • 6. Twi1er:     • Enhance  their  Twi1er  use  in  order  to   en*ce  new  customers  in,  while  keeping  in   contact  with  their  old  customers.     • Update  Twi1er  frequently  with  specials  and   promo*ons   • Have  people  give  their  twi1er  names  at  check-­‐ in  so  Weber’s  Inn  can  offer  their  followers   specials  deals.     Facebook:     • Facebook  these  days  has  billions  of  users  and   can  be  used  as  one  of  the  best  ways  to  reach   out  to  current  and  future  customers,  for  their   hotel  or  even  just  their  restaurant  or  lounge.     • Add  pictures  of  the  rooms,  lounge,  wines,  and   everything  else  that  Weber’s  Inn  is  known  for.   • Update  status’s  frequently  to  draw  a1en*on  
  • 7. Foursquare:     Foursquare  is  a  service  that  helps  you  find  popular   places  where  people  are  hanging  out  and  offers   *ps  from  other  users.  You  can  also  “check  in”  at   the  different  places  you  visit     •  Combine  hotel  and  restaurant  pages   •  Photo’s  need  to  be  added  right  away  so  that   when  people  search  for  a  hotel  to  stay  at  in   Ann  Arbor,  Weber’s  Inn  will  appear  with   beau*ful  pictures  to  show  it’s  divineness     •  Tips  should  be  added  from  current  employees     Blog:     Impera*ve  for  Weber’s  Inn  employee’s  to  start   a  blog.     • Can  be  used  to  promote  Weber’s  Inn  indirectly   • Employees  can  take  concerns  about  the  hotel   and  turn  them  into  a1rac*ons  with  simple   posts  by  showing  they  care  
  • 8. Internet  Marke*ng   It  would  be  beneficial  for  Weber’s  Inn  to  implement  a  Google   AdWords  Campaign.  This  would  allow  you  to  buy  certain  key  words   that  people  frequently  search  for  and  raise  your  company  to  the   top  of  a  Google  Search  results  page.     Benefits  Include:   Example:   Weber’s  Inn   • Reach  customers  who  are  searching  for   your  specific  terms  (Weber’s  Inn)  or   Hotel  in  Ann  Arbor,  MI  located  near  the   perhaps  terms  like  “hotels  in  Ann  Arbor”   beau*ful  campus  of  the  University  of   • Pay-­‐Per-­‐Click  campaign  making  it  cheap   Michigan   compared  to  tradi*onal  adver*sing.   Allowing  you  to  reach  new  customers  but   Offering  deluxe  rooms,  high-­‐speed  internet,   only  paying  for  each  click.     restaurant  and  lounge.     • Bigger  Return  on  Investment!  
  • 9. Mobile  Strategy   • Increase  in  Foursquare  and  Facebook  Check-­‐Ins  by   placing  QR  codes  in  the  hotel   • People  can  scan  the  code  and  be  taken  to  the  website  and   check-­‐in   • Thus  driving  up  the  likes  and  *ps  that  Weber’s  Inn  has  on  these   pages       • Promote  people  to  post  feedback  on  these  sites     • To  receive  discounts  and  special  offers   •   Or  receive  promo*onal  items  during  their  stay   • Develop  a  smart-­‐phone  app   • Show  room  openings  and    last  minute  discounts,  photos  of   the  rooms,  alcohol  and  wine  lists,  specials  in  the   restaurants,  entertainment  in  the  lounge,  and  other  daily   ac*vi*es  and  specials     • Users  of  the  app  can  also  make  reserva*ons  for  rooms  or   the  restaurant  right  from  there  phone   • Perfect  for  the  businessmen  and  women  on  the  go!  
  • 10. Measures  of  Success   • Google  Insight   • Compare  search  volume  pa1erns  across  specific  regions,   categories,  *me  frames  and  proper*es   • Google  Analy*cs   • Social  reports  help  you  measure  the  impact  social  media  has  on   your  business  goals  and  conversions     • Analysis  tools  standard  reports  make  it  easy  to  measure  and   understand  engagement  on  your  site     • Hootsuite   • Offers  social  media  monitoring  tools  to  help  maximize  the   reach  and  efficiency  of  social  media  efforts     • Beevolve   • Easy-­‐to-­‐use,  comprehensive  and  most  affordable  social  media   monitoring  and  Insights  Plajorm  
  • 11. Budget   I  propose  a  budget  of  75,000  for  Weber’s  Inn   • these  days,  it  is  common  for  75%  of  an  adver*sing  budget  to   go  toward  web-­‐based  communica*ons.   • 20%  will  go  towards  crea*ng  the  QR  codes  and  App   development     • 5%  will  go  towards  social  media  monitoring