Peak interview
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The Peak Interview presentation used by the author Bill Burnett
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Peak interview
- 1. New Insights into Winning the Interview and Getting the Job. © Bill Burnett 2010 ™ The Peak Interview
- 2. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ Management’s Position • We can’t do everything • We can only afford so many new projects • Our market share is good • There are only so many good people • We will always have projects on our cut- off list.
- 3. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ A Leader’s Perspective • We can’t do everything • We can only afford so many new projects • Our market share is good • There are only so many good people • We will always have projects on our cut-off list. • How can we do everything? • How can we finance every project? • Fulfill every customer. • They are all good people. Let’s make them great. • How can we do everything? .
- 4. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ Different Perspective • Oh, I don’t think that’s for me. vs • How can I make this work for me?
- 5. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ The Recruiter Story
- 6. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ Are you a salesperson? What’s the product?
- 7. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ Maturation of Sales • Get to the Close • It’s a Buy not a Sale • Two Problems • It’s a Relationship
- 8. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ Evolution of Product Development • Features and Price • Features, Price, Benefits • TV and Brand • Niche • Identity (The “I”) • Meaning (The “Me”) • The I and the Me
- 9. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ History • Maturation of Sales • Evolution of Product Development • The Interview: It’s all about Me
- 10. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ The Interview • Structure vs Unstructured • Work Demo, IQ, Honest • Fit, Likability • Symphonic Audition • Daniel Kahneman
- 11. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ The Interview • Your Strategy • The perfect baseline interview
- 12. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ Do the Basics RightStep Developed Tested Interests/Passions/Values Inventory ☐ N/A Abilities Inventory ☐ N/A Competencies Inventory ☐ N/A Ideal Job Description ☐ N/A List of people in your network ☐ N/A Elevator Speech ☐ ☐ Two Minute Commercial ☐ ☐ Resume ☐ ☐ Cover Letter ☐ ☐ One Page Handbill ☐ ☐ Stories around accomplishments and situations you’ve resolved. ☐ ☐ Stories around your strengths and weakness. ☐ ☐
- 13. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ The Interview • Your Strategy • Behavioral Event Interview • How to answer the 64 Toughest Questions
- 14. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ Stories • Simple, Unexpected, Concrete, Credible, Emotional, Stories (S.U.C.C.E.S) • “What is your greatest weakness?” • “Tell me about something you did, or failed to do, that you now feel a little ashamed of.” • “Tell me about a situation when your work was criticized?”
- 15. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ The Interview • Perfect Base Interview • Behavior Event Interview • Stories (dozen) • Practice, Practice, Practice
- 16. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ The Three Peaks • The 20 minute peak • “I am very interested in how an individual can make a difference in the workplace. If I were the ideal candidate for this position, with exactly the right skills, competencies, attitude, and personality, what could I do, or help to do, that would make a positive difference, perhaps in your department, or even in the broader company?” Talking vs Listening
- 17. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ Peaks • Counterfactual Hypothetical • Relevance • Elaboration
- 18. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ The Three Peaks • The 40 minute peak • “Earlier I asked how the ideal candidate for this job could contribute to making the company better. Wherever I’ve worked I have always been interested in helping my boss accomplish a special goal. If I were the ideal candidate, possessing exactly the characteristics you could use, how might you be able to leverage me to help you accomplish something important?”
- 19. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ Bonus Question • Counterfactual Hypothetical Power • “Suppose you hired me and I’d just completed my first year. Imagine that my contribution has been extraordinary. What have I accomplished?”
- 20. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ End/Peak • Barbara Walters
- 21. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ The Three Peaks • The End Peak • “I am keen to work in an environment where a person can make a real difference. In that line, I would love it if you tell me about a time when working here that you were able to do something special, something significant, something you are proud of.”
- 22. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ Follow-up • Send a Thank You • Express your interest • Would love to hear more about...(the third peak)
- 23. © Bill Burnett 2015 The Peak Interview™ © Bill Burnett 2015 The Peak Interview™ Try the End/Peak • Within the next 24 hours, strike up a conversation with someone, and end with the Peak/End question, something like: • “You know, you are an interesting person, I’d love to hear a story about something you’ve been able to accomplish that you’re particularly proud of.” • DON’T INTERRUPT!!! When the story is over express real interest in the story and let the conversation come to a natural, and immediate end. You’ve just created a bond.
- 24. Available online at Amazon and Barnes and Nobel websites Additional Material in the Appendix Creating Interview Stories that include Competencies and Character How to create Unexpectedness in your storytelling Creating a Cover Letter List of Interview Questions to Ask the Hiring Manager List Social Networking Questions to Build Relationships List and Discussion of Discovery Questions to Ask LINK to How to Answer The 64 Toughest Interview Questions Three examples of doing better than what’s recommended above How to get a list of local upcoming happenings for networking
Notes de l'éditeur
- Credibility: Years of experience, cultural and management experience, two executive recruiters want to take this material and write a book targeted at GenY folks. The material resonates with them. Where we will start tonight is the interview. The things you do to get to the interview I do not plan to cover tonight.
- Your job is to find a job. Treat it as a full-time job. You are a saleperson, but in the most modern sense of that word. The product is not you. You are just like most candidates, and just as qualified, and experienced, and intelligent, and insightful, and dignified, and honest, and hardworking, and delightful as every other candidate for the job. You are not selling that, it doesn’t differentiate you. What is the hiring company and manager buying? Solution to the B2B and B2C problems
- Everything you’re focussed on is “It’s about me, my experience, my abilities, my skills, my competencies. Why, because that is what you think matter to the hiring company, and they do. But, if you did not have those, you’d never have made it to the interview. To keep selling that which they have already purchased is not likely to be that effective. That is the old sales model, how has it matured. Sales has move to being the problem solver and having a trust relationship. The evolution of Product Development- YOUR IN GOOD HAND - ALLSTATE, HOME AUTO LIFE BANK SNOW MOBILE RENTERS
- Everything you’re focussed on is “It’s about me, my experience, my abilities, my skills, my competencies. Why, because that is what you think matter to the hiring company, and they do. But, if you did not have those, you’d never have made it to the interview. To keep selling that which they have already purchased is not likely to be that effective. That is the old sales model, how has it matured. Sales has move to being the problem solver and having a trust relationship. The evolution of Product Development- YOUR IN GOOD HAND - ALLSTATE, HOME AUTO LIFE BANK SNOW MOBILE RENTERS
- An interesting example of how the removal of visual criteria, and restraints on the Music Director, can help establish equal opportunity is found in the Montreal Symphony Orchestra. Charles Dutoit fired Margaret Morse, the associate principle oboe. She auditioned again behind a screen and won her position a second time. Dutoit was reported to be "sore". How to Talk to Practically Anyone About Practically Anything - Barbara Walters. You are a most interesting person when they do all the talking. Daniel Kahneman and the Peak-End Theory. What’s in the middle isn’t lost to memory, it just doesn’t enter into the evaluation of the quality of the experience.
- Networking- key activity for getting the interview. Do more of it than you think you can stand. As you do more of it, it mutates from being difficult to being fun. Stories are valuable. Made To Stick concept. SUCCES, Short unexpected concrete, credible, emotional, stories. Practice and Practice again. Support Group
- Drusberg is the 2nd pear from the right