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Indri Sudanawati Rozas , S.Kom, M.Kom
Cahyo Darujati, ST., MT.


     Kajian Tata Kelola Layanan TI –Ditjen DIKTI | Hotel Majapahit Surabaya | Selasa, 20 Nopember 2012
 Kajian Tata Kelola Layanan TI




    Kajian   Tata Kelola TI
Managing IT Resources to Deliver IT Goals
Pembahasan
 Definisi IT Governance
 Mengapa diperlukan IT Governance
 Komponen IT Governance
 Why IT Governance implementation is so difficult?
 IT Governance Frameworks
 COBIT
  Mengapa COBIT?
  Generasi COBIT
  Gambaran COBIT
  COBIT framework : process oriented
  Implementasi COBIT : comprehensive approach
Definisi   (1)
Definisi (2)
Definisi     (3)

• Specifying the decision rights and accountability
  framework to encourage desirable behavior in using IT
  (Peter Weill & Jeanne W Ross – MIT, 2004).

• The system by which the current and future use of ICT is
  directed and controlled. It involves evaluating and
  directing the plans for the use of ICT to support the
  organization and monitoring this use to achieve plans. It
  includes the strategy and policies for using ICT
  within an organization (Australian Standard on
  Corporate Governance of ICT, 2005).
Mengapa IT Governance diperlukan?
Mengapa IT Governance diperlukan?
Management
of the Governance
Process
Governance and Management Processes
Causes of outsourcing failures
source Outsourcing Center 2004
IT Governance Frameworks
 •   ITIL                 •   BS 15000
 •   COSO                 •   SysTrust
 •   ISO 17799            •   PRINCE2
 •   ISO/IEC 17799:2000   •   SOX
 •   ISO/IEC TR 13335     •   Six Sigma
 •   ISO/IEC 15408        •   CMM/CMMI
 •   TickIT               •   SASs
 •   NIST 800-14          •   COBIT
 •   ASL                  •   TOGAF
 •   SAC                  •   FISMA
 •   SAS70
Mengapa dibutuhkan framework?

  Sisi Konseptual.
  Agar pemahaman menyeluruh.
  Menentukan arah.
  Menjamin keteraturan.
IT Governance Frameworks




             IT Governance: Reviewing 17 IT Governance Tools and Analysing, Michael Holm Larsen,
                 Proceedings of the 39th Hawaii International Conference on System Sciences - 2006
IT Governance Frameworks
IT Governance Frameworks
COBIT
Mengapa COBIT?
Siapa yang menyusun COBIT?
Inter-relationship among COBIT Components
(Business Focused)
Governance Lifecycle
COBIT 4.1 & IT Governance

                                         IT GOVERNANCE

 Planning & Organisation              Acquire & Implement                 Deliver & Support                Monitor & Evaluate


  PO1 Define a Strategic IT Plan    AI1 Identify Automated          DS1 Define and Manage
                                                                                                          ME1 Monitor and Evaluate
  PO2 Define the Information         Solutions                        Service Levels
                                                                                                           IT Performance
   Architecture                      AI2 Acquire and Maintain        DS2 Manage Third-party
                                                                                                          ME2 Monitor and Evaluate
  PO3 Determine Technological        Application Software             Services
                                                                                                           Internal Control
   Direction                         AI3 Acquire and Maintain        DS3 Manage Performance
                                                                                                          ME3 Ensure Compliance
  PO4 Define the IT Processes,       Technology Infrastructure        and Capacity
                                                                                                           With External Requirements
   Organisation and Relationships    AI4 Enable Operation and Use    DS4 Ensure Continuous Service
                                                                                                          ME4 Provide IT Governance
  PO5 Manage the IT Investment      AI5 Procure IT Resources        DS5 Ensure Systems Security
  PO6 Communicate                   AI6 Manage Changes              DS6 Identify and Allocate Costs
   Management Aims and               AI7 Install and Accredit        DS7 Educate and Train Users
   Direction                          Solutions and Changes           DS8 Manage Service Desk and
  PO7 Manage IT Human                                                 Incidents
   Resources                                                          DS9 Manage the Configuration
  PO8 Manage Quality                                                 DS10 Manage Problems
  PO9 Assess and Manage                                              DS11 Manage Data
   IT Risks                                                           DS12 Manage the Physical
  PO10 Manage Projects                                                Environment
                                                                      DS13 Manage Operations
Boundaries of Business, General and
Application Controls
Governance and Management Defined




                                    COBIT 5
Seri COBIT
COBIT 4.1
COBIT 5
Process Capability Models and Assessments

                         COBIT
                         4.1/5




                                   © 2012 ISACA® All rights reserved.
RACI Charts



                 Source: COBIT® 4.1, page 39. © 2007 IT Governance Institute® All rights reserved.




              Source: COBIT® 5: Enabling Processes, page 31. © 2012 ISACA® All rights reserved.
Pendekatan COBIT: Top Down
IT Process diturunkan dari Business Goals
Process Oriented
Process Oriented
Model Waterfall
Process Driven
Comprehensive Approach
Maturity Models

   Non-
  existent         Initial       Repeatable        Defined         Managed        Optimised

    0                 1                  2             3               4                5



   Legend for symbols used                                 Legend for rankings used

     Enterprise current status                0 - Management processes are not applied at all
                                              1 - Processes are ad hoc and disorganised
     International standard guidelines        2 - Processes follow a regular pattern
                                              3 - Processes are documented and communicated
     Industry best practice                   4 - Processes are monitored and measured
                                              5 - Best practices are followed and automated
     Enterprise strategy
Fokus: 5 Area
Fokus: 5 Area
Measuring investment performance
The outsourcing governance lifecycle
Diskusi,
Pertanyaan...?

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Tatakelola Teknologi Informasi

  • 1. http://cahyod.dosen.narotama.ac.id/ Indri Sudanawati Rozas , S.Kom, M.Kom Cahyo Darujati, ST., MT. Kajian Tata Kelola Layanan TI –Ditjen DIKTI | Hotel Majapahit Surabaya | Selasa, 20 Nopember 2012
  • 2.  Kajian Tata Kelola Layanan TI  Kajian Tata Kelola TI
  • 3. Managing IT Resources to Deliver IT Goals
  • 4. Pembahasan  Definisi IT Governance  Mengapa diperlukan IT Governance  Komponen IT Governance  Why IT Governance implementation is so difficult?  IT Governance Frameworks  COBIT  Mengapa COBIT?  Generasi COBIT  Gambaran COBIT  COBIT framework : process oriented  Implementasi COBIT : comprehensive approach
  • 5. Definisi (1)
  • 7. Definisi (3) • Specifying the decision rights and accountability framework to encourage desirable behavior in using IT (Peter Weill & Jeanne W Ross – MIT, 2004). • The system by which the current and future use of ICT is directed and controlled. It involves evaluating and directing the plans for the use of ICT to support the organization and monitoring this use to achieve plans. It includes the strategy and policies for using ICT within an organization (Australian Standard on Corporate Governance of ICT, 2005).
  • 8. Mengapa IT Governance diperlukan?
  • 9. Mengapa IT Governance diperlukan?
  • 11.
  • 13.
  • 14. Causes of outsourcing failures source Outsourcing Center 2004
  • 15. IT Governance Frameworks • ITIL • BS 15000 • COSO • SysTrust • ISO 17799 • PRINCE2 • ISO/IEC 17799:2000 • SOX • ISO/IEC TR 13335 • Six Sigma • ISO/IEC 15408 • CMM/CMMI • TickIT • SASs • NIST 800-14 • COBIT • ASL • TOGAF • SAC • FISMA • SAS70
  • 16. Mengapa dibutuhkan framework?  Sisi Konseptual.  Agar pemahaman menyeluruh.  Menentukan arah.  Menjamin keteraturan.
  • 17. IT Governance Frameworks IT Governance: Reviewing 17 IT Governance Tools and Analysing, Michael Holm Larsen, Proceedings of the 39th Hawaii International Conference on System Sciences - 2006
  • 20. COBIT
  • 23.
  • 24. Inter-relationship among COBIT Components (Business Focused)
  • 26. COBIT 4.1 & IT Governance IT GOVERNANCE Planning & Organisation Acquire & Implement Deliver & Support Monitor & Evaluate  PO1 Define a Strategic IT Plan  AI1 Identify Automated  DS1 Define and Manage  ME1 Monitor and Evaluate  PO2 Define the Information Solutions Service Levels IT Performance Architecture  AI2 Acquire and Maintain  DS2 Manage Third-party  ME2 Monitor and Evaluate  PO3 Determine Technological Application Software Services Internal Control Direction  AI3 Acquire and Maintain  DS3 Manage Performance  ME3 Ensure Compliance  PO4 Define the IT Processes, Technology Infrastructure and Capacity With External Requirements Organisation and Relationships  AI4 Enable Operation and Use  DS4 Ensure Continuous Service  ME4 Provide IT Governance  PO5 Manage the IT Investment  AI5 Procure IT Resources  DS5 Ensure Systems Security  PO6 Communicate  AI6 Manage Changes  DS6 Identify and Allocate Costs Management Aims and  AI7 Install and Accredit  DS7 Educate and Train Users Direction Solutions and Changes  DS8 Manage Service Desk and  PO7 Manage IT Human Incidents Resources  DS9 Manage the Configuration  PO8 Manage Quality  DS10 Manage Problems  PO9 Assess and Manage  DS11 Manage Data IT Risks  DS12 Manage the Physical  PO10 Manage Projects Environment  DS13 Manage Operations
  • 27. Boundaries of Business, General and Application Controls
  • 28. Governance and Management Defined COBIT 5
  • 32. Process Capability Models and Assessments COBIT 4.1/5 © 2012 ISACA® All rights reserved.
  • 33. RACI Charts Source: COBIT® 4.1, page 39. © 2007 IT Governance Institute® All rights reserved. Source: COBIT® 5: Enabling Processes, page 31. © 2012 ISACA® All rights reserved.
  • 35. IT Process diturunkan dari Business Goals
  • 41. Maturity Models Non- existent Initial Repeatable Defined Managed Optimised 0 1 2 3 4 5 Legend for symbols used Legend for rankings used Enterprise current status 0 - Management processes are not applied at all 1 - Processes are ad hoc and disorganised International standard guidelines 2 - Processes follow a regular pattern 3 - Processes are documented and communicated Industry best practice 4 - Processes are monitored and measured 5 - Best practices are followed and automated Enterprise strategy