Module 4 success_and_you

29 May 2017

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Module 4 success_and_you

  1. MODULE 4: What does success look like for you?
  2. o Examine Entrepreneurship as a lifestyle choice (or is it?!) o Investigate success – how you define, measure and achieve it o Learn techniques and tips to help you tackle stressful situations and promote healthy mental wellbeing In this module, you will:
  3. Do you see entrepreneurship as a job or a lifestyle? Would you agree ? Entrepreneurs  wake up as entrepreneurs,  go to work as entrepreneurs,  come home as entrepreneurs and go to bed as entrepreneurs. There is no nine to five. Very often there is no spilt between “work life” and “home life” which often leads to overworking and sometimes leads to exhaustion and burnout. Sound familiar?
  4.  There is continued debate over whether workaholism is a positive or negative phenomenon.  Some have argued that workaholism is associated with a high level of eustress (pleasant stress) and other positive outcomes such as job and life satisfaction and high performance, and that workaholics may serve as ‘role models’ for others  Others have speculated that while workaholism may lead to positive outcomes in the short-term it can lead to negative outcomes (poor health, relationship problems) in the long-term Source: Perhaps the title workoholic applies?
  5.  There are some very robust views on the matter - working long hours is not a necessity. It's an addiction.  In the book Chained to the Desk: A Guidebook for Workaholics, Their Partners and Children, and the Clinicians Who Treat Them, psychotherapist Bryan E. Robinson explains… "Work addiction or workaholism is an addiction in the same way that cocaine and alcoholism are addictions.... [It] can lead to an unmanageable everyday life, family disintegration, serious health problems, and even death." Working long hours can become addictive!
  6.  One UK study suggests that entrepreneurs work 63% more hours than the average worker  Whether this is out of fear, passion or something else, overworking can have a devastating impact on your life.  Think you might be a workaholic? Take our self assessment quiz and find out! This is the first step in helping you to re-evaluate your priorities before restarting in business again. Insert link EXERCISE 1 Self Assessment: Are you a workaholic?
  7. 1. They don’t think about work-life balance: Their work comes first. It’s what they live for. They live to do what they love, and that’s work. 2. They don’t try to be what they’re not: True entrepreneurs don’t think about themselves. They think about their ideas and how to turn them into great products and services. 3. They don’t do it for the money: Because they’re passionate about what they do and focused they don’t complain, they do the work and hope that the money will eventually come. 4. They don’t have day jobs: Great entrepreneurs jump in. They don’t do a little of this and a little of that. When they hit on something they think is really exciting they go all in. Source: Revaluating your life – Things Entrepreneurs Don't Do but should!
  8. LEARNING FROM ASHLEIGH SMITH Founder, Atlantic Equipment Project, 'Being an entrepreneur is lonely. It's a bit like surfing - instinctive and solitary'
  9. 'Being an entrepreneur is lonely. It's a bit like surfing - instinctive and solitary' “Surfing is a very individual sport and the community around it is very supportive and fun, but what you’re actually doing is very solitary. You are alone in the surf and it’s a challenging environment, with everything changing quite quickly – once there’s a wave it’s all go, go, go. It’s very instinctive and you’re making decisions really quickly. That’s all stuff that translates to running a small business: risk management, mitigating problems and managing what’s in front of you. Like surfing, when you’re managing a small business you need to be self-reliant and also rely on your gut quite a lot.” Source:
  10. While new entrepreneurs generally find their mission fulfilling, over time there’s also an unfortunate opportunity for disillusionment. The rigors and challenges of entrepreneurship can wear on you over time, compromising your relationships and getting in the way of your happiness. Thankfully, it doesn’t have to be that way. More and more the wellbeing of the entrepreneurs is being recognised as vital to be part of the business approach. Entrepreneurship isn’t a job - it’s a lifestyle.
  11. When you first delve into entrepreneurship, despite all your business planning (ref Module 3) it’s likely you’ll have no idea what you’re doing. You’ll mess up, you’ll become disheartened when your plans don’t work out, and you’ll become tired after pouring all your effort (and cash) into an idea that may or may not pay off. However, pushing through the experience, whether it ends in success or failure, will change your perspective for the better and give you experience that you can use in your next venture. Entrepreneurship isn’t a job - it’s a lifestyle.
  12. Success - what does it look like? We all see success differently. Our aspirations are influenced by our upbringing, our environment, our image of ourselves, and the people we live and work alongside. Success is not just about having more money, it’s deeper than that…
  13. Success can be complex but it can also be quite simple. You can have success and get the things you want with more ease, and enjoyment. But first you have to have real insight into what is your personal and real motivation for success. What does success look like to you?
  14. How is success defined? 1.1. the attainment of fame, wealth, or social status 2.2. the accomplishment of an aim or purpose 3.3. a person or thing that achieves desired aims A combination of the above? Or something else?
  15. 1. MATERIAL SUCCESS – Money, cars, holidays, jewellery 2. EMOTIONAL SUCCESS – Relationships, self-esteem, contentment 3. INTELLECTUAL SUCCESS – Learning, understanding, challenging 4. SPIRITUAL SUCCESS – Sense of purpose, belonging, reason 5. PHYSICAL SUCCESS – Health, fitness, vitality, appearance 6. COMMERCIAL SUCCESS – Enterprise growth, profit, reputation 7. EVANGELICAL SUCCESS – Influencing others, promoting your ideals 8. ENVIRONMENTAL SUCCESS – Home, garden, saving the planet 9. TIME SUCCESS – Longevity, time management 10. COLLECTIVE SUCCESS – The product of effective teamwork Did you know – there are 10 Types of Success ?
  16. Every experience that we go through presents an opportunity to learn about ourselves and the world around us. By seeking to find the lessons learned in a failed business you will be able to articulate better what you want to achieve in your life moving forward, both personally and professionally. Stop comparing yourself to others or wondering how your life “should” look. Realising that the definition of success is different for every single person out there is important. Source: Defining Success on Your Own Terms
  17. Lessons on Business Success - Learning from Liam Ryan “Ireland has a weird way of defining what failure is,” says Liam Ryan, an entrepreneur who has founded two companies and is now a sales executive at Boxever, another start-up. According to the traditional definition of failure, he says, if you don’t make money, you’ve failed. “But if you’ve built something and people found it useful, then that’s a success.” Although his companies are no longer operating, he considers them successful because he created products that people used. Liam contend that success and failure need to be redefined. Source: redefine-business-failure-1.2271138 Pic source:
  18. Leah Hewson is an Irish artist. It took her a few careers and study detours before she finally accepted her creative career vocation & now her career is thriving. What success means to her… “I used to think you have to have an end goal and you have to have a huge dream. What works better for me is that I’m moving forward, even if it’s just a small bit. It means that I’m constantly drawing or making or thinking about it. It might not happen as quickly as you want it to, but it’s happening at that moment.” Source: irish-artist-talks-failing-succeeding/ Learning from Leah Hewson
  19. STEP 1. First Define YOURSELF on your own terms. - Who do you want to be? - Stripped of all expectations, becoming your true self is your life’s purpose. - What is your passion ? Your real passion if there were no obstacles ? Defining Success on Your Own Terms – STEP 1
  20. STEP 2. Dare to different. Dare to define and measure your successes differently. Too much conformity leads to groupthink and failure. To be a true entrepreneur, you need to think differently and not feel the pressure to conform. Don’t feel the need to define your successes by other peoples standards. Defining Success on Your Own Terms – STEP 1
  21. What does success look like to you? At her first museum job, art historian Sarah Lewis noticed something important about an artist she was studying: Not every artwork was a total masterpiece. She asks us to consider the role of the almost-failure, the near win, in our own lives. In our pursuit of success and mastery, it is actually our near wins that push us forward
  22. Albert Einstein wrote, “Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.” The question I have for you at this point of our journey together is, “What is your genius?” Defining success on your own terms allows you to ignore the standard one-size-fits all approach and live from a place of truth and knowing. It allows you to embrace your genius instead of hiding from it, thinking that success can only look a certain way. Daring to be different is important
  23. While this is best completed as a Group Exercise, it can also be used as an individual reflection exercise. Materials Needed: a selection of random images to include people, buildings, objects, cars etc o Choose 3 images that you feel represent success. Write down the main points that you think they represent success. o If this is a group exercise, each group shows their photos in turn and explains why they think it represents success. Exercise findings: This exercise may lead you to challenge traditional views on success. It shows that success has many different meanings to different people. It will also introduce the idea of their being different types of success. EXERCISE 2 Success – What does it look like?
  24. Achieving new levels of success. To achieve success, entrepreneurs must routinely re-focus their efforts by: o Developing a clear vision of where you want to go with realistic and actionable goals (Our goal setting exercises which follow will help) o Prioritising what’s important o Delegating – this will liberate your key productive talents – the things that you do best o Be willing to learn new skills
  25. Goal setting is an important part of life, business and mentoring. There are some parameters to goal setting that everyone should know and follow. The easiest way to remember them is to think SMART. o Specific. Goals need to be very clear and as detailed as possible. o Measurable. Goals need to be tangible; results need to be measurable. Ask yourself questions like: “When?” and “How much?” Action- oriented Make sure you can identify the steps you need to take to reach each goal. Source: Setting realistic and achievable entrepreneurial SMART goals
  26. o Attaining goals gives a real sense of satisfaction. Once you get where you were heading, you can always steer for a more distant shore. o Realistic Refrain from setting goals that are simply out of reach. o Timely Identify deadlines for both short- term and long-term goals. By assessing your progress with shorter-term milestones, you’ll be better able to keep on track to accomplishing your long-term objectives. Source: ”Great things are not done by impulse, but by a series of small things brought together.” Vincent van Gogh, artist Setting realistic and achievable entrepreneurial SMART goals
  27. A Goal Setting Framework can help you work through the process of goal setting. Remember goals need to be reviewed and revised on a regular basis. Some tips on the process of goal setting: Your goals have to come from you so you will be motivated to reach them. The first step then is to define your values and priorities. Is it more important for you to generate earnings or to be recognised? What amount of time are you willing to give to reach these goals? Determining your unique parameters will give you a solid framework for goal setting. Insert link EXERCISE 3 Goal Setting Framework
  28. Goal Setting Isn’t Rocket Science o Visual goal setter Patti Dobrowolski captivates and inspires audiences using the business leadership tool : Drawing Solutions. o Drawing your future helps you to set your goals, envision your desired future, create positive change, enhance culture and accelerate team performance for a better bottom line. “Draw your Future” Visual Approach to Goal Setting -
  29. Click to watch video: In this TEDx talk, Patti draws a visual representation of Joe an aspiring entrepreneurs’ future and desired reality! EXERCISE 4 Watch Visual Goal Setting “Draw your Future”
  30. This is a activity will help you map your future. 1. Starting on the left write 1-2 word representations of where you're currently at. After writing each word draw a small picture to visually represent it. It doesn't have to be an exact visual, it could be a question mark or exclamation point around an area of tension, confusion, etc. 2. Do the same thing for the other side, drawing what you want your future to be. In between the two sides are three arrows. 3. After finishing writing down as many words and pictures as possible, use the arrows to write three "action steps" that can help make that imagined future a reality. EXERCISE 5 How to “Draw your Future”
  31. Source: Draw your Future Template
  32. Example, 'Current Reality‘ could include financial concerns. In your envisioned reality, you could have successfully become an entrepreneur in your desired field with money in the bank EXERCISE 5 How to “Draw your Future”
  33. While we may set ourselves well thought through goals, unless we prioritise, we risk not achieving them. But there are other priorities in the mix! PRIORITISE YOUR FAMILY As an entrepreneur, no matter how much you want your business to succeed, for most of us, our families have to come first. These are the people who love you unconditionally. They are the people who were there for you long before you started this business, and they’ll be there for you long after you’re done with it. PRIORITISING WHAT’S IMPORTANT…
  34. CLAIRE PRICE CO-FOUNDER, HOUSE EDIT - “At one point, we sat down and said if we don’t start making a little bit more time for ourselves, our business will suffer. You can’t pour from an empty cup. Our New Year’s resolution was to set time for ourselves, whether that is to go for a swim or do some yoga. As an entrepreneur, it is important to take care of yourself because you can only go for so long until you run out of fuel.” Source: Prioritise your wellbeing
  35. EXERCISE 6 :- PRIORITISING WHAT’S IMPORTANT… Urgent and Important Grid (Eisenhower Principle) One of the most important tools you can use to help manage your decision making process is the so-called urgent and important grid. Former US President Eisenhower used this so-called "Eisenhower Principle" to organize his tasks. He is quoted as saying, "What is important is seldom urgent and what is urgent is seldom important." This helps you allocate time to the most important things that matter to you over the long term. It also identifies those items that require sustained effort (eating elephants) over the long term and those tasks that you need to learn to delegate or turn into a short routine.
  36. EXERCISE 6 :- PRIORITISING WHAT’S IMPORTANT… Urgent and Important Grid (Eisenhower Principle) Urgent but not important Delegate or turn into a short routine Not urgent, not important “Eat the elepant” Urgent and important Allocate your best time to this Not urgent, not important Bin Urgent Not Urgent Not Important Important
  37. Focusing on the things that you do best can yield better results second time around! It's difficult for most business owners not to take a hands-on approach. Most try to do as much as possible and tackle as many tasks as possible in their business. The ability to multitask, in fact, is a common trait shared by successful entrepreneurs. Delegating
  38. Stand back and look beyond today to determine what's in the best interest of your business and yourself over the long run. Most highly successful entrepreneurs will tell you that from the time they started out, they knew what they were good at and what tasks to delegate to others. Great entrepreneurs perform the critical tasks expertly. It is impossible to be great at every aspect of the business. To succeed, you must focus your time on the critical activities. Delegating
  39. Delegating o Hire people you can count on . o Make sure you fill your business with people you can trust to do great work, and people you genuinely enjoy being around. o If your business is filled with enjoyable, hardworking people, you’ll be far less stressed about whether your business has the potential to make it—and it will be easier for you to take time out.
  40. The most important thing you need to succeed? You need to believe in your business. "A passionate belief in your business and personal objectives can make all the difference between success and failure. If you aren't proud of what you're doing, why should anybody else be?" Richard Branson
  41. Learn techniques and tips to help you tackle stressful situations and promote healthy wellbeing
  42. o Wellness leads to increased productivity and creativity. High energy, joy and fun helps to motivate you in your work and in turn leads to being successful in your business and increased earnings . o Decreased wellness leads to stress, lower confidence in your work, mistakes and illness – loosing contracts and jobs. o Recent research suggests that time off due to stress and depression ‘costs Europe €94 billion a year Mindfulness : Wellness for your business Source:
  43. Entrepreneurship can be a minefield of factors that may have a negative impact on your mental wellbeing. Stress, anxiety, insomnia are only some of the issues that can emerge from feeling overwhelmed in your business, this can stem from an unrealistic workload, financial pressures or difficulties with customers or staff. There are some useful tips and techniques which you can learn to help you through the stress… Entrepreneurship can be a minefield
  44. o Bouncing back from disappointment & difficulty, means using the response flexibility in our brains to shift our perspectives, see options that we couldn’t see before. This allows us to shift out of our automatic, habitual reactivity into a more skillful responsiveness. o By shifting our response, we become more resilient; we learn and grow; we recover our well-being. o We strengthen our capacity to challenge life events, even potential crises, by mindfully, compassionately paying attention to our reactivity. o How you respond to the issue…is the issue. —Frankie Perez Get Better at Dealing With Change 1
  45. o Entrepreneurship demands sacrifice and commitment, and even if you go into it with a sparkling optimistic attitude and a great support system, the daily rigours and stresses of business ownership will begin to take their toll on you. o Burnout is unfortunately common among entrepreneurs. Many second chance entrepreneurs know this to their cost. After months or years of constant effort, it’s only natural that you’d start feeling exhausted or frustrated in your business. Avoiding Entrepreneurship Burnout2
  46. o But if you want to avoid or mitigate that burnout, and remain interested in your work, try these long term strategies: SET REALISTIC EXPECTATIONS (back to our goal setting exercise) | ESTABLISH BOUNDARIES | CHANGE UP YOUR ROUTINE| REMIND YOURSELF WHY YOU GOT STARTED | TAKE REAL TIME OFF Avoiding Entrepreneurship Burnout2
  47. SET REALISTIC EXPECTATIONS. Burnout is a product of fatigue and/or disappointment. Fatigue tends to happen when working for too long without satisfactory results, and disappointment tends to happen when reality falls short of your hopes. Both are products of setting unrealistic expectations for yourself. For example, if you tell yourself your product must launch by the end of the month (when three months is more reasonable), you could burn yourself out rushing to get things done or disappoint your clientele. Set more manageable expectations for yourself and your business, in terms of your goals, your hopes, your daily tasks, and everything in between. Think Healthy, Work Healthy3
  48. Think Healthy, Work Healthy3 ESTABLISH BOUNDARIES Being an entrepreneur is a lifestyle choice as much as it is a professional one. For some entrepreneurs, your professional responsibilities will fall into your personal life, and your personal life into office time. This lifestyle is a choice to the entrepreneur but it is inherent to avoid burnout over the long term that you set real boundaries for yourself, how about? o Not taking any work-related calls or answering emails after 7 on weekdays o Not taking work calls during family time or holidays o Only doing work for a set number of hours during the weekend. Make your boundaries set clear and well communicated .
  49. GROUP DISCUSSION: Boundaries at work How do you set boundaries in your work? Do you let your clients or staff know what your boundaries are? How ?
  50. 3. CHANGE UP YOUR ROUTINE Breaking out of your daily routine can be a powerful way to unlock great new ideas, both personally and professionally. For example, if you are used to working alone, starting to work with others can be a great way of not only overcoming the loneliness of being an entrepreneur, it can also open up new opportunities. Think Healthy, Work Healthy 3
  51. Collaborate: Rather than go it alone, take on a collaborator or partner. This is someone who is invested in your success. And it gives you the opportunity to get someone with complementary skills. Cowork: An excellent way to meet people who might be able to help you work out problems, or network with like-minded start ups to find funding or business opportunities. Convert it: Reflect on why your routine might not be working. Recalibrate regularly. Get Help: If you have lost perspective, and need to talk about where your life or business is heading, hire a mentor. Someone external without bias will help you to critically assess the situation and take a few corrective steps to get your life and your business back on track! Source: Some ways of changing up your routine:
  52. Breaking routines and habits – Walking Meetings example o Want to get physically healthier but your job not allowing you time to exercise? Why not follow in the footsteps of Steve Jobs, Aristotle, Charles Dickens, Harry S. Truman and Sigmund Freud and start taking walking meetings? o Not only will you be getting work done but walking can even increase your creativity and productivity. Walking gets you moving and everybody knows how important this is given that people spend an average of 9.3 hours of your day sitting. o And you get healthier in the process!
  53. o While it's always nice to be the hero and adhere to everyone's wants and desires, doing this can take up an unreasonable amount of time. This is one of the key learnings shared by second chance entrepreneurs. o Entrepreneurs must be willing to say no to actions/plans that do not add as much value to their business as other actions/plans. o When a client demands a near- impossible deadline, you may feel obliged to say yes in order to keep their all-too-important revenue. Think carefully about each situation, and o Don’t be afraid to say no if it doesn’t make sense to say yes. Don’t be afraid to say no 4
  54. Most people choose to be entrepreneurs at least in part because they seek more fulfilling work. They might be unhappy with the traditional daily grind of office work and desperate for more control over their own daily tasks, or driven to create something with meaning. Whatever the case, entrepreneurs generally go into business with the expectation that entrepreneurship is going to make them happier and improve their lives. Remind yourself why you got started5
  55. Research shows you get more done quicker when you step back and recharge the brain and body. Studies show that performance increases after breaks of all durations: from extended holidays down to microbreaks of 30 seconds. Take Real Time Off6
  56. The Importance of Breaks DID YOU KNOW? Albert Einstein is thought to have conceived the theory of relativity while riding his bicycle.  As an entrepreneur, you’re in charge of how much or how little you work. You may have forgotten this! It sounds appealing, but there’s a drawback: most entrepreneurs are so driven to see their ideas come to fruition that they find it hard to take a break.
  57. The Importance of Breaks  This is to the determent of their physical and mental health, it's important to take a break from the job, the routine, and the demands of life in order to keep stress levels in check. When we take a break, we're not shirking responsibility; we're taking care of ourselves so we'll have the stamina to be our best.  All work and no play makes you burn out very fast.
  58. As an entrepreneur you might think of rest as a negative space defined by absence of work but it’s really much more than that. Restorative rest is actually active - Exercise ,walks or engaging hobbies do more for you than sitting on the couch binge-watching television. This active rest delivers great benefits & provides occasion for creative reflection. Restorative Rest
  59. Alex Soojung-Kim Pang is the founder of The Restful Company. His book Rest: Why You Get More Done When You Work Less argues in favour of more limited working hours and greater understanding of the benefits of active rest as a means of raising creativity and productivity. Alex argues that we need to change the way we look at rest and measure productivity. Generally, we think of rest as a negative space defined by absence of work but it’s really much more than that. Working long hours, Alex says is something that can be sustained for periods of a few weeks but after that you start creating more problems than you solve. Rest provides occasion for creative reflection and is advocated by the world’s most famous entrepreneurs The Importance of REST!
  60. Check out this interview with Alex Soojung-Kim Pan EXERCISE 7: WATCH The Importance of REST Video
  61. o If you care about the mental development or your body you need sleep. o When we sleep the brain takes time to clear out plaques and toxins that have built up during the hours we are awake. o Even though we’re not aware of it, sleep also helps us push forward on questions and problems we’re working on during our waking hours. Sleep
  62. It is wise to distance yourself (if you can) from negative individuals. They drain your energy, and do little to motivate you. On the other hand, positive and optimistic people will uplift your spirits and help you through challenging times. Associate with positive people
  63. o Bill Gates, Mark Zuckerberg, and Steve Jobs, three of the world’s most famous most entrepreneurs, have in common, the adoption of egular "think weeks“. o Think Weeks are all about taking time off to relax, clear your head and re-invigorate their thinking. o Thinking time and learning time are both critical to creativity and innovation. The old adage: stop to smell the roses is true for both your current work and your career. Take time to plant and harvest the ideas that fuel your progress and success. o Schedule think weeks, think days, or think hours for yourself or your work group. Source: Take a Think Week, Think Day or Think Hours!
  64. Achieving a good work life balance… 7 Create your ideal environment The spaces we occupy shape who we are and how we behave. This has serious consequences for our psychological well-being and creative performance. Given that many of us spend years working in the same room, or even at the same desk, it makes sense to organize and optimize that space in the most beneficial ways possible. Creating your ideal environment means looking honestly at what's working and what isn't in your working environments. …other things to consider
  65. Achieving a good work life balance… 7 Create your ideal environment When you go to work, are you greeted by a desk covered with projects and things to do? If so, how does that feel? Is this an environment that welcomes and energises you or is this an environment that drains and depletes you? …other things to consider
  66. o Go through your workspace, take note of how you feel when you enter it. o Does your environment welcome you? o Is it comfortable? Is it workable? o Is it organized and clutter-free? o Is your office disorganised and filled with clutter? EXERCISE 8: Ideal Workplace Audit
  67. When your audit it complete. Think and consider as many different environments and atmospheres until you find one that really works. Constructing this environment will help make you happier in your work. You might find that having an open office with no walls or cubicles is what you need to feel happy at work. You might find that working from home three days a week is what you need to be happy. EXERCISE 8: Ideal Workplace Audit
  68. This is a simple but effective exercise that asks just one question – What my Average Perfect Day look like? Write down your daily schedule as detailed as possible, following your average perfect day step by step. Another key here is to focus on the word “average”. It shouldn’t be a day where you do something special. If you dig deeper, you’ll take away quite a few insights from this exercise. EXERCISE 9: Average Perfect Day (Make everyday a success!)
  69. Focus on: o What time do you wake up? o What do you do once you are awake? o When you go to work, what happens and what is achieved during the day? o Then what do you do? EXERCISE 9: Average Perfect Day (Make everyday a success!)
  70. You will see little habits that you can start instilling today to get yourself closer to your vision of Average Perfect day. It could be your interactions with those close to you or what you ate for breakfast or exercise. How can you repeat this formula as many days as possible ? By writing down your perfect day, your subconscious mind will start working to get you there. EXERCISE 9: Average Perfect Day What you’ll find
  71. Designing your Business, Designing your Life
  72. In this book, Bill Burnett and Dave Evans show us how design thinking can help us create a life that is both meaningful and fulfilling, regardless of who or where we are, what we do or have done for a living, or how young or old we are. The same design thinking responsible for amazing technology, products, and spaces can be used to design and build your business and your life, a life of fulfilment and joy, constantly creative and productive, one that is economically and emotionally rewarding. Designing your Life
  73. Use these Designing your Life worksheets to help you to reframe your work/life balance: EXERCISE 10: Reframe your work/life balance Engagement-Worksheet-v21.pdf