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Security Supervisor is most important post ofSecurity Supervisor is most important post of
security in any Industry . He is responsible for totalsecurity in any Industry . He is responsible for total
security of unit where he is doing his duty.security of unit where he is doing his duty.
Supervisor should have set of skill knowledge andSupervisor should have set of skill knowledge and
under standing and ability to supervisorunder standing and ability to supervisor the unitthe unit
BIS INDIA Ltd 1
Role of Security
Supervisor
The Scope of Security SupervisorThe Scope of Security Supervisor
A. Guarding Operation: Checking of Guards,
giving duty to guards.
B. Security Document: Should know about
Muster roll, shift report, duty roster, incident
and complaint report forms, personnel, vehicle
and material movement control documents;
keys control registers
C. Site Instructions– Site layout- perimeter,
details of entry, exit and emergency exits; work
shifts; guard posts, deployment of security and
surveillance equipment; patrolling and number of
personnel needed for security duties
BIS INDIA Ltd 2
D. Assessment of Operational Effectiveness
– Thorough pre-shift briefing and checking,
surprise checks, patrolling, mock-drills and
rehearsals
E. Faults/ Malfunctions in Equipment –
Alarms, non-functioning of equipment, errors
and erratic output
F. Safe Handling of Firearms – Ensure an
armed security guard, if provided with the
detail observes laid down safety and security
norms with regard to handling of firearms
G. Leadership and Supervision– Welfare,
training and motivation, leading by personal
example, impartiality, honest reporting and
punctuality
BIS INDIA Ltd 3
Performance Criteria ofPerformance Criteria of
SupervisorSupervisor
1. He should start the shift as per give
instruction.
2. Receive & implement instruction from
unit supervisors.
3. Receive & understand shift report from
out going supervisor.
4. Take attendance & record / report of
shortage
BIS INDIA Ltd 4
BIS INDIA Ltd 5
5. Proper duty roster of shift and give
duties to guard as assigned work.
6. Deploy guard with required instrument/
equipment in required site location.
7. Make procedure to collect intelligence
and information.
8. Command & control guard duties &
functioning.
9. Maintain key control, personnel control
for the unit.
10. Ensure coordination with EHS, control
room Personnels.
11. Train security guards on different job
profile.
12. Arrange training form qualified trainer
after under standing the gap.
13. Maintain all document as per security
responsibility.
14. Conduct various drills / mock drills as
per company policy.
15. Keep communication with guards, unit
security incharge & security team.
16. Keep the turnout, morale of the unit
on higher side.
BIS INDIA Ltd 6
17. Prepare the shift report with all facts
and hand over to incoming shift
supervisor explain point in detail.
BIS INDIA Ltd 7
Use of Available RecoursesUse of Available Recourses
1. Plan & deploy equipment as per site
requirement
2. Check & report suitability of equipment
& guard for particular duty.
3. Anticipate risks/ threats and take
corrective action.
4. Periodically check the operational
fitness of the security equipments.
BIS INDIA Ltd 8
5. Take action during shortage of guard.
Modify the duty roaster considering risk /
threat of unit.
6. Train self and staff on the available
resourses.
BIS INDIA Ltd 9
Dealing with EmergenciesDealing with Emergencies
1. Under stand the disaster plan and role of
security.
2. Work as team with unit personnel.
3. Carry out mock drill on regular basis on
various emergencies.
4. Anticipate emergencies in unit.
5. Should know the emergency numbers.
6. Secure the assets of unit in case of
emergency.
BIS INDIA Ltd 10
7. Evaluate the unit if need arises.
8. Guide the emergency team in unit and
brief them of emergency.
9. Report and record the incident.
10. Coordinate and cooperate with Govt.
authorities i.e. police, fire brigade, factory
inspector, labour offices etc.
BIS INDIA Ltd 11
Welfare & Administration ofWelfare & Administration of
Personnel.Personnel.
1. Talk to security company and give regular
feed back about manpower, unit activity,
incident etc.
2. Know the personal details of unit security
tea.
3. Know the details of shift OT, leave, training
of your unit security personnel.
4. Listen to all guards and note their
grievances. Try to resolve the issue at unit
level. If not possible then refer to company
& follow up.
BIS INDIA Ltd 12
5. Motivate team constantly.
6. Keep the morale of team high by regular
interaction.
7. Be impartial in all dealing.
8. Nominate staff for reward / promotion
and gift.
9. Ensure health and safety of staff all time.
Ensure they follow all rules.
BIS INDIA Ltd 13
Knowledge & Understanding ofKnowledge & Understanding of
Security SupervisorSecurity Supervisor
The security supervisor of the unit should
know and under stand following
procedures.
1. Detail security plan of unit and standard
operating procedure.
2. All detail of personnel and equipment.
3. Procedure for allotment of duties to
guards.
4. Procedure for monitoring of duties.
BIS INDIA Ltd 14
5. Detail of emergency number.
6. Procedure to resolve conflict in team.
7. Use of security forms and register.
8. Use of communication channels to
resolve all issues.
9. Should know organisation reporting
procedure.
10. Should know client requirement of
conduct, performance and grooming of
security staff.
BIS INDIA Ltd 15
11. Leadership & Management
fundamentals.
12. Use of security equipment.
13. Use of fire arms
14. Basic operating knowledge of computer.
15. Organisation per- Induction Training.
16. Organisation checking and reporting of
personnel.
17. suitability of guarding personnel for
unit.
BIS INDIA Ltd 16
Skill required for SupervisorSkill required for Supervisor
1. Read write and prepare report.
2. Manage & motivate team
3. Communicate effectively with team.
4. Manage all stake holders
5. Impart duty / Instruction to security
team.
6. Collect information and intelligence.
7. Give report on performance of team.
BIS INDIA Ltd 17
Capt Rajeshwar Singh
Security, fire ,safety ,HR ,Soft skill trainer
firecare@gmail.com
BIS INDIA Ltd 18

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SOP of Security supervisor

  • 1. Security Supervisor is most important post ofSecurity Supervisor is most important post of security in any Industry . He is responsible for totalsecurity in any Industry . He is responsible for total security of unit where he is doing his duty.security of unit where he is doing his duty. Supervisor should have set of skill knowledge andSupervisor should have set of skill knowledge and under standing and ability to supervisorunder standing and ability to supervisor the unitthe unit BIS INDIA Ltd 1 Role of Security Supervisor
  • 2. The Scope of Security SupervisorThe Scope of Security Supervisor A. Guarding Operation: Checking of Guards, giving duty to guards. B. Security Document: Should know about Muster roll, shift report, duty roster, incident and complaint report forms, personnel, vehicle and material movement control documents; keys control registers C. Site Instructions– Site layout- perimeter, details of entry, exit and emergency exits; work shifts; guard posts, deployment of security and surveillance equipment; patrolling and number of personnel needed for security duties BIS INDIA Ltd 2
  • 3. D. Assessment of Operational Effectiveness – Thorough pre-shift briefing and checking, surprise checks, patrolling, mock-drills and rehearsals E. Faults/ Malfunctions in Equipment – Alarms, non-functioning of equipment, errors and erratic output F. Safe Handling of Firearms – Ensure an armed security guard, if provided with the detail observes laid down safety and security norms with regard to handling of firearms G. Leadership and Supervision– Welfare, training and motivation, leading by personal example, impartiality, honest reporting and punctuality BIS INDIA Ltd 3
  • 4. Performance Criteria ofPerformance Criteria of SupervisorSupervisor 1. He should start the shift as per give instruction. 2. Receive & implement instruction from unit supervisors. 3. Receive & understand shift report from out going supervisor. 4. Take attendance & record / report of shortage BIS INDIA Ltd 4
  • 5. BIS INDIA Ltd 5 5. Proper duty roster of shift and give duties to guard as assigned work. 6. Deploy guard with required instrument/ equipment in required site location. 7. Make procedure to collect intelligence and information. 8. Command & control guard duties & functioning. 9. Maintain key control, personnel control for the unit. 10. Ensure coordination with EHS, control room Personnels.
  • 6. 11. Train security guards on different job profile. 12. Arrange training form qualified trainer after under standing the gap. 13. Maintain all document as per security responsibility. 14. Conduct various drills / mock drills as per company policy. 15. Keep communication with guards, unit security incharge & security team. 16. Keep the turnout, morale of the unit on higher side. BIS INDIA Ltd 6
  • 7. 17. Prepare the shift report with all facts and hand over to incoming shift supervisor explain point in detail. BIS INDIA Ltd 7
  • 8. Use of Available RecoursesUse of Available Recourses 1. Plan & deploy equipment as per site requirement 2. Check & report suitability of equipment & guard for particular duty. 3. Anticipate risks/ threats and take corrective action. 4. Periodically check the operational fitness of the security equipments. BIS INDIA Ltd 8
  • 9. 5. Take action during shortage of guard. Modify the duty roaster considering risk / threat of unit. 6. Train self and staff on the available resourses. BIS INDIA Ltd 9
  • 10. Dealing with EmergenciesDealing with Emergencies 1. Under stand the disaster plan and role of security. 2. Work as team with unit personnel. 3. Carry out mock drill on regular basis on various emergencies. 4. Anticipate emergencies in unit. 5. Should know the emergency numbers. 6. Secure the assets of unit in case of emergency. BIS INDIA Ltd 10
  • 11. 7. Evaluate the unit if need arises. 8. Guide the emergency team in unit and brief them of emergency. 9. Report and record the incident. 10. Coordinate and cooperate with Govt. authorities i.e. police, fire brigade, factory inspector, labour offices etc. BIS INDIA Ltd 11
  • 12. Welfare & Administration ofWelfare & Administration of Personnel.Personnel. 1. Talk to security company and give regular feed back about manpower, unit activity, incident etc. 2. Know the personal details of unit security tea. 3. Know the details of shift OT, leave, training of your unit security personnel. 4. Listen to all guards and note their grievances. Try to resolve the issue at unit level. If not possible then refer to company & follow up. BIS INDIA Ltd 12
  • 13. 5. Motivate team constantly. 6. Keep the morale of team high by regular interaction. 7. Be impartial in all dealing. 8. Nominate staff for reward / promotion and gift. 9. Ensure health and safety of staff all time. Ensure they follow all rules. BIS INDIA Ltd 13
  • 14. Knowledge & Understanding ofKnowledge & Understanding of Security SupervisorSecurity Supervisor The security supervisor of the unit should know and under stand following procedures. 1. Detail security plan of unit and standard operating procedure. 2. All detail of personnel and equipment. 3. Procedure for allotment of duties to guards. 4. Procedure for monitoring of duties. BIS INDIA Ltd 14
  • 15. 5. Detail of emergency number. 6. Procedure to resolve conflict in team. 7. Use of security forms and register. 8. Use of communication channels to resolve all issues. 9. Should know organisation reporting procedure. 10. Should know client requirement of conduct, performance and grooming of security staff. BIS INDIA Ltd 15
  • 16. 11. Leadership & Management fundamentals. 12. Use of security equipment. 13. Use of fire arms 14. Basic operating knowledge of computer. 15. Organisation per- Induction Training. 16. Organisation checking and reporting of personnel. 17. suitability of guarding personnel for unit. BIS INDIA Ltd 16
  • 17. Skill required for SupervisorSkill required for Supervisor 1. Read write and prepare report. 2. Manage & motivate team 3. Communicate effectively with team. 4. Manage all stake holders 5. Impart duty / Instruction to security team. 6. Collect information and intelligence. 7. Give report on performance of team. BIS INDIA Ltd 17
  • 18. Capt Rajeshwar Singh Security, fire ,safety ,HR ,Soft skill trainer firecare@gmail.com BIS INDIA Ltd 18