Leading in a Tech-Driven Environment: Is Your Leadership Style Holding You Back?
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Learning Objective: Learn how to efficiently lead employees in a technology-driven world, define your personal leadership style, and develop your leadership skills to make better career choices Leading others can be challenging and is often even more so in a tech-driven environment. These leaders see beyond the initial problem and look at the systems as a method for developing a solution. Today’s successful leaders must have both the ideas and the know-how to put these ideas into action by working collaboratively with others. We need leaders who can network on a larger scale, seize opportunities, and deliver financial profits while adding positive contributions to the corporate world. At the end of this seminar, participants will be able to: a. Recognize what traits are needed to be a successful leader in a tech-centered world. b. Identify desirable strategies for leaders in a tech-driven environment. c. Explore their own leadership style through conversations with their peers. d. List ineffective habits and create a personal action plan.
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Leading in a Tech-Driven Environment: Is Your Leadership Style Holding You Back?
- 1. Leading in a Tech- Driven Environment Is Your Leadership Style Holding You Back? Saturday, February 10, 2018 Noon – 1:15 PM Maryland Suite AB – Lobby Level
- 2. Leading in a Tech-Driven Environment Learning Objective: Learn how to efficiently lead employees in a technology-driven world, define your personal leadership style, and develop your leadership skills to make better career choices
- 3. Moderator Denise Evans Vice President, Diversity Marketing IBM Corporation 3 Presenting Panelist Gregory West Chief Engineer Northrop Grumman Corporation Panelist Vincent Hodges Engineering Manager Northrop Grumman Corporation Panelist Karmyn Norwood Vice President, International Programs Lockheed Martin Corporation Panelist Ken Washington VP Research and Adv. Engineering & Chief Technology Officer Ford Motor Company
- 4. Leading Tech-Driven: Disruption caused by Digital Transformation New Digital Technologies Cloud Social Mobile Big Data Internet of Everything Computer Architecture Artificial Intelligence Advance Manufacturing New Sources of Value New Business Models New Leadership Style New Types of Customer and Employees Improved Economics Marginal Cost Loyalty Profit margin Revenue growth Enterprise value
- 5. Digital Transformation: Impact on Business Model, Leadership Traits and Value Business Model Asset Leadership Multiplier Class Trait (Price/Revenue) Most leaders use several traits Network Orchestrator Network Co-Creator 8 Technology Creator Intellectual Collaborator 5 Service Provider Human Communicator 3 Asset Builder Physical Commander 2 Digital Divide
- 6. Tech-Driven: Leadership Traits Collaborator Co-Creator Adaptable • Participation from customers & employees • Empowering and enabling • Taps into innovation of people • Drive creation of new intellectual capital • Pursue individual & organizational goals in parallel • Advances scaling and innovation • Clear vision • Embrace technology • Focus on now and tomorrow • Answer customers needs before they ask • Embrace tech and data
- 7. Tech-Driven: Leadership Traits Communicator Self- managing Acting Strategically • Active listener • Clear and succinct • Utilize social media – social, email, etc. • Good verbal and non-verbal skills • Prioritize ones goals • Accountable and responsible • Emotional intelligence • Forward-thinking • Open-minded • Quickly adjust strategies to capture opportunities or tackle challenges • Maintaining positive outlook
- 8. Tech-Driven: Leadership Traits Accountable Inspirational Aspirational • Take responsibility • Take ownership • Humble • Balance different perspectives • Set direction • Encourage risk-taking & experimentation • Set the tone • Leadership as a privilege • Sense of meaning & purpose • Focus on positively impacting their team • Bring your best self
- 9. Tech-Driven: Leadership Traits for the Global Leader Global Leader Culturally Diverse Patiently Impatient Presence Global strategic thinking Humility Lifelong curiosity Good negotiator Self-aware Cultural Intelligence Communicator
- 10. Tech-Driven: Your Leadership Style Autocratic • Command and Control • Authoritative Affiliative • Connection and Harmony • Coaching Coaching • Inspire • Balance Authoritative and Affiliative Share your style with us Autocratic • Command and Control • Authoritative
- 11. Tech-Driven: Ineffective Leadership Habits to Avoid - Avoider – Fear of taking risk - Accommodator – Craves social affirmation over all - Competitor – Your way or the highway - Compromiser – Settle for half a good decision and half buy-in - Lack of transparency - Dismissing ideas other than your own - Lack of empathy - Poor communication - Assigning blame - Inconsistency - Too slow to adapt
- 12. Moderator Denise Evans Vice President, Diversity Marketing IBM Corporation 12 Presenting Panelist Gregory West Chief Engineer Northrop Grumman Corporation Panelist Vincent Hodges Engineering Manager Northrop Grumman Corporation Panelist Karmyn Norwood Vice President, International Programs Lockheed Martin Corporation Panelist Ken Washington VP Research and Adv. Engineering & Chief Technology Officer Ford Motor Company Questions?
- 13. Tech-Driven: Leadership Strategies Business Strategy Revenue Growth Customer Satisfaction Leader Strategy Bench Strength Leader Engagement Leader Development Strategy Development Solutions - Experiential - Exposure - Education Distribute Responsibility & Double-loop Learning Failure – A Means to Acceptable Outcomes
- 14. Ineffective Leadership Habits – Corrective Action Plan - Develop a personal action plan to mitigate bad leadership habits Identify Positive Leadership Habits/Skills Identify Opportunities for Leadership Skill Development (e.g. Classes, Webcasts, Mentors, Coaches, MOOC, …) Maintain a to-do-list Avoid procrastination Prioritize Rewards
- 15. Ineffective Leadership Habits – Corrective Action Plan - Develop a personal action plan to mitigate bad leadership habits Commitment Persevere Review your progress
Notes de l'éditeur
- Leading others can be challenging and is often even more so in a tech-driven environment. These leaders see beyond the initial problem and look at the systems as a method for developing a solution. Today's successful leaders must have both the ideas and the know-how to put these ideas into action by working collaboratively with others. We need leaders who can network on a larger scale, seize opportunities, and deliver financial profits while adding positive contributions to the corporate world. At the end of this seminar, participants will be able to: a. Recognize what traits are needed to be a successful leader in a tech-centered world. b. Identify desirable strategies for leaders in a tech-driven environment. c. Explore their own leadership style through conversations with their peers. d. List ineffective habits and create a personal action plan.
- Nicole Patton has over eleven years’ experience in computer based engineering, leadership, application implementation and standardization of enterprise environments. She has worked in public and private sectors bringing her diverse knowledge to achieve technical solutions. Currently she's the Manager of Desktop Engineering at Proskauer Rose, LLP where she serves as a key advisor to product management, short and long-term industry application trends and implements software that addresses business/operation technology problems and opportunities. She previously held positions at Lockheed Martin, U.S. Department of Education and DoD. Throughout her career Nicole has been one of the few African American female leaders on technical teams. In 2014, she began speaking at college, high school, and public events sharing her tech journey among STEM students and professionals. She empowers others by speaking about the importance of tech diversity and inclusion. Her tech talks encourage women and minorities to strive for leadership roles in the tech field to create a pipeline for the next women leaders. Nicole received a Rising Technology Star Award at the Women of Color in STEM Conference in 2014. She holds a B.S. and M.S. in Management of Information Technology and a MBA from the University of Maryland, College Park. Nicole is an avid sports fan, plays intramural sports, mentors, travels, and enjoys spending time with family and friends in her spare time. Dr. Akilah Cadet has 15 years in management and building successful projects, teams, and leaders. She has worked on federal, state, and privately funded multimillion-dollar projects ranging from public health/healthcare to education. She has spent an extensive part of her career designing training, coaching executives, and informing systematic change to improve the workforce experience for large organizations like Alameda Health System and the San Francisco Department of Public Health. As a consultant she has worked in corporate cultures and advises tech startups from concept to staffing. Dr. Cadet is also the founder of Change Cadet, a consulting firm that aims to support underserved communities and current/future leaders of color through coaching and innovation as well as strategically support organizations through changes needed to be more diverse and improve overall success. As a women of color, she uses her personal and professional experiences to inspire her work. She is the recipient of the American Public Health Association’s 2014 Health Administration Rising Star Award and holds a Bachelor of Science in Health Education in Community Based Public Health, a Master of Public Health, and a Doctorate of Health Sciences in Leadership and Organizational Behavior. “…head, heart and humor…” is the simplistic manner Adrienne (A.D.) Williams describes herself. A.D. continues to say I know who I am and from what beginnings I have come from: …a resilient, intelligent, humble, teachable, responsible, courteous, respectful child of GOD! I believe the simplest description was quoted by Maya Angelo… a Phenomenal Woman! Adrienne is a Functional Systems Engineering Manager for Northrop Grumman (NGC) directly supporting next generation system security solutions development supporting various embedded platforms to offer cyber and Anti-Tamper protection. Previous assignments supported domestic development and international radar programs as Deputy SEIT and IPT roles. In addition, she serves as a functional manager to direct engineering reports supporting as many as 20 development and 4 international programs. Adrienne began her tenure at NGC in 2009 as a Program Manager supporting 2 programs within the Naval Marine Business Area. Adrienne pursued her Bachelors of Science in Aeronautical Science at Embry-Riddle Aeronautical University while concurrently serving honorably in the United States Air Force supporting Tactical and Strategic Airframes Avionic, Electronic Countermeasures and Air Traffic Management. In addition, she earned her Project Management Professional (PMP) certification from Project Management Institute. Upon separation as an active service member, she continued her service in the US Air Force as an active reservist participating in the most recent campaigns such as Operation Iraqi Freedom and Operation Enduring Freedom-Afghanistan. Concurrent to serving as a reservist, Adrienne joined United Parcel Service (UPS) Airlines as a Program Engineering Manager with responsibilities of 30 CONUS and Mexico Air Operations. Adrienne’s organizational leadership and logistics management expertise was pivotal as a lead for the post acquisition team of Menlo Worldwide Logistics consisting of 8,200 employees and operations in 175 countries. Adrienne has been a winner of numerous Premium Performer Awards for individual and team contributions from the U.S. Air Force and Northrop Grumman to include Women of Color.. Adrienne’s daily mantra to pursue her highest heights despite gender and ethnicity in any area of her life is “Well-Behaved Women Seldom Make History” – Laurel Thatcher Ulrich
- AT the outset, you’ll see four leadership traits all are used by leaders based on the situation at hand. There are four fundamental business models – asset, service, technology, and network. The asset builder delivers value through the use of physical goods. These companies make, market, sell and lease physical things. This is a physical capital asset class. The basic leadership trait is commander. This business model as a price to revenue ratio of 2. The service provided deliver value through skilled people. Human capital is their asset class. With a slight higher price to revenue ratio of 3 as compared to the asset builder model. Now as we cross the digital divide the business model driven by the digital transformation. The technology creator delivers value through ideas. These companies develop intellectual property such as software, analytics, pharmaceuticals. It’s asset class is intellectual with a price to revenue of 5. The new business model that be driven by this digital transformation is the network orchestrator. This model delivers value through relationships. It’s this asset class – network, that has the greatest impact on the economy. Its price to revenue ratio is 8. It’s companies like Facebook, Uber, Airbnb that create platforms whose participants use the interact or transact with the other members of the network. The new business model where the employee and customer seek greater involvement requires the leader in a tech driven environment to be more adaptable, collaborative and co-creative. I would like to discuss the many leadership skills that are needed to be effective in a tech-driven environment beginning with what’s needed for this new paradigm.
- The global leader has to be culturally diverse. Take the time to learn the culture of the nation you’re doing business in and listen. In some cultures patience is a virtue. I’ve worked with programs and teams in several middle eastern countries where their reaction to activities such as contract awards, system installations are not as time critical as ours. Worked with customer where the contract award took 11 years. You have to be presence and prosess a global mindset. My fellow panelist will provide more example of these traits has they related to their business units.
- Recall earlier in the presentation we talked about four leadership traits that are fundamental to leading in a tech-driven environment, the traits highlighted on the slide <name the three> are used as the situation dictates < provide examples of each and the outcome> I would ask my fellow panelist to provide a quick example with the outcome followed by hearing from you. Which trait best describes your leadership style and what was the outcome? Can you describe situations where you had to adapt your style to achieve the desired outcome?
- Nicole Patton has over eleven years’ experience in computer based engineering, leadership, application implementation and standardization of enterprise environments. She has worked in public and private sectors bringing her diverse knowledge to achieve technical solutions. Currently she's the Manager of Desktop Engineering at Proskauer Rose, LLP where she serves as a key advisor to product management, short and long-term industry application trends and implements software that addresses business/operation technology problems and opportunities. She previously held positions at Lockheed Martin, U.S. Department of Education and DoD. Throughout her career Nicole has been one of the few African American female leaders on technical teams. In 2014, she began speaking at college, high school, and public events sharing her tech journey among STEM students and professionals. She empowers others by speaking about the importance of tech diversity and inclusion. Her tech talks encourage women and minorities to strive for leadership roles in the tech field to create a pipeline for the next women leaders. Nicole received a Rising Technology Star Award at the Women of Color in STEM Conference in 2014. She holds a B.S. and M.S. in Management of Information Technology and a MBA from the University of Maryland, College Park. Nicole is an avid sports fan, plays intramural sports, mentors, travels, and enjoys spending time with family and friends in her spare time. Dr. Akilah Cadet has 15 years in management and building successful projects, teams, and leaders. She has worked on federal, state, and privately funded multimillion-dollar projects ranging from public health/healthcare to education. She has spent an extensive part of her career designing training, coaching executives, and informing systematic change to improve the workforce experience for large organizations like Alameda Health System and the San Francisco Department of Public Health. As a consultant she has worked in corporate cultures and advises tech startups from concept to staffing. Dr. Cadet is also the founder of Change Cadet, a consulting firm that aims to support underserved communities and current/future leaders of color through coaching and innovation as well as strategically support organizations through changes needed to be more diverse and improve overall success. As a women of color, she uses her personal and professional experiences to inspire her work. She is the recipient of the American Public Health Association’s 2014 Health Administration Rising Star Award and holds a Bachelor of Science in Health Education in Community Based Public Health, a Master of Public Health, and a Doctorate of Health Sciences in Leadership and Organizational Behavior. “…head, heart and humor…” is the simplistic manner Adrienne (A.D.) Williams describes herself. A.D. continues to say I know who I am and from what beginnings I have come from: …a resilient, intelligent, humble, teachable, responsible, courteous, respectful child of GOD! I believe the simplest description was quoted by Maya Angelo… a Phenomenal Woman! Adrienne is a Functional Systems Engineering Manager for Northrop Grumman (NGC) directly supporting next generation system security solutions development supporting various embedded platforms to offer cyber and Anti-Tamper protection. Previous assignments supported domestic development and international radar programs as Deputy SEIT and IPT roles. In addition, she serves as a functional manager to direct engineering reports supporting as many as 20 development and 4 international programs. Adrienne began her tenure at NGC in 2009 as a Program Manager supporting 2 programs within the Naval Marine Business Area. Adrienne pursued her Bachelors of Science in Aeronautical Science at Embry-Riddle Aeronautical University while concurrently serving honorably in the United States Air Force supporting Tactical and Strategic Airframes Avionic, Electronic Countermeasures and Air Traffic Management. In addition, she earned her Project Management Professional (PMP) certification from Project Management Institute. Upon separation as an active service member, she continued her service in the US Air Force as an active reservist participating in the most recent campaigns such as Operation Iraqi Freedom and Operation Enduring Freedom-Afghanistan. Concurrent to serving as a reservist, Adrienne joined United Parcel Service (UPS) Airlines as a Program Engineering Manager with responsibilities of 30 CONUS and Mexico Air Operations. Adrienne’s organizational leadership and logistics management expertise was pivotal as a lead for the post acquisition team of Menlo Worldwide Logistics consisting of 8,200 employees and operations in 175 countries. Adrienne has been a winner of numerous Premium Performer Awards for individual and team contributions from the U.S. Air Force and Northrop Grumman to include Women of Color.. Adrienne’s daily mantra to pursue her highest heights despite gender and ethnicity in any area of her life is “Well-Behaved Women Seldom Make History” – Laurel Thatcher Ulrich