Oracle India Mop Delegation Visit to Colorado 051611

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Key Utility Industry Trends
Exploring the Information Driven Utility
Bradley R. Williams, PE - VP Industry Strategy Oracle Utilities
e-mail: bradley.williams@oracle.com
Ministry of Power Delegation Visit to Colorado
May 16, 2011
Page 1

The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into
any contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decision. The
development, release, and timing of any features
or functionality described for Oracle’s products
remains at the sole discretion of Oracle.

© 2011 Oracle Corporation – Proprietary and Confidential Page 2

Trends That Are Transforming The Utility Industry

1. Smart Grid Investment
2. Intermittent Renewables
and Electricity Storage
3. Aging Assets
4. Smart Grid Device
Management
5. Business Intelligence and Analytics

Introducing Oracle’s Smart Utility Platform


1. Smart Grid – investments continue but with
greater public and regulatory scrutiny…

• Must demonstrate customer value
Regulatory • Investment pay-back
• On-going customer benefits and societal benefits

• Information to engage customers and keep them
engaged
Customer • Impact of Choice and Smart Grid
Expectations
• Expectation of improved performance – “I have options
now”
• New entrants into consumer energy – Google,
Changing Microsoft, etc.
Business • Speed of decision making
• Media focus

• Customer program management
Operational • Grid impacts
Issues
• Media Hype – Higher bills, EMF, who do you trust?


Leverage Smart Grid Information To Drive Business
Performance…
The more you expose people to the data the more value they can derive

• How do you manage more than
700x increase in data?
• How do you manage the new
Expected Growth of a Tier 1 Utility’s Data Volume
smart devices to ensure security
New devices in the home
and timelines of updates, with new
800 TB
enabled by the smart meter
applications and analytics
requirements?
600 TB

RTU Upgrade
OMS Upgrade PCTs Come On-line
• How do you build applications that
400 TB
Mobile Data Goes Live
You are here.
AMI Deployment
enable immediate customer
200 TB
Distribution Management
Rollout benefit in a future that is yet to be
GIS System Deployment

Time Substation Automation System
defined?
Advanced Distribution Automation
Workforce Management Project


2. Intermittent Renewables and Electricity Storage

! Maintaining Safe, Secure, Reliable Supply
Protecting today’s resources for the next generation
• Moving to distributed generation and
micro grids while satisfying rising
demand requires new systems and
process to ensure supply is safe and
secure
• Incorporation of intermittent power
sources will need more accurate
forecasting, more robust sensing
equipment and more real time
monitoring
• Management of smart equipment
requires new processes to ensure
accuracy and reliability in the field with
the need to move towards distributed
system management


3. Aging Assets

• To control costs, many Utilities have deferred asset replacement
and maintenance programs
• Because of the growth booms prior to the 1970s, many utilities
are operating utility assets nearly at or beyond their designed
useful lives.

Maintain…

OR

…Fail


4. Smart Grid Device Management…
! Convergence of IT, OT, & Consumer Energy Technologies
drives the need to establish Smart Device Asset Management

Regulatory compliance may be required…
• Smart Grid is bringing IT and OT closer together
• Smart Grid systems increasingly use modern IT
platforms, security, and protocols (IP)
• Traditional Utility Operations Technology (OT)
systems have been outside of the scope of IT and
the CIO
• The lack of a successful IT/OT governance impedes
performance
• SG device lifecycle management typically does not
exist beyond project implementation
• NIST guidelines & NERC-CIP regulation


5. Business Intelligence and Analytics
Maturity of Information
infrastructure
and technology

Information Apathy: Predictive
Big investments — not much
use

Descriptive

Information Anarchy
Analytic Obsession Spreadsheets
Silos of applications and expertise
Reports

Maturity in use and
analysis of information

Source: Gartner

BI – Advanced Spatial Outage Analytics

• Reliability Metrics (SAIDI, SAIFI,
MAIFI, etc.)
– Drill into variance to determine
high-level drivers
– Further drill into why…
• Specific devices and causes
• Prioritize resolution of identified
issues
• Further drill into maintenance
history of devices and mean
time to fail
• Predict reliability – impact on
customer satisfaction
compared to regulatory
mandates


Data Mining Across the Enterprise

• Greatest value of data comes by looking at patterns, trends, and
correlations across multiple data sources
OMS Network Model

Customer
Service

OMS Network Model

Meter Data Customer
Mgnt Service
Meter Data
Asset Mgmt
Management

Asset Mgnt


The Road Ahead . . .

• We believe it’s about managing and
leveraging information to drive safe, reliable,
and cost-effective utility performance

• A Smart Utility Platform that will leverage a
utility’s current investments will be key!


The Architecture for the Transformational Utility

Enabling new Customer Communications: Portals and Apps
consumer models
with Self Service
and BI… Analysis: Business Intelligence & Analytics

Core Utility Functions
Interoperable
Customer Meter Grid
applications on a
smart platform…

Smart Grid Gateway
…leveraging
open standards
technology for
integration…
Integration: Applications, Intelligence, Technology,
Hardware

…running on the
world’s best Foundation: Servers, Storage, Database & Security
hardware


Solutions for Today’s Transformational Utility
Core Utility Functions of the Smart Utility Platform
REQUIREMENT ORACLE CAPABILITY THE ORACLE DIFFERENCE

Have meter data and communications Integrated, best-of-breed platform from
connected to back office applications Smart Meter meter to web with minimal data
storing the data for use across the Solutions duplication and the ability to respond to
enterprise events

Best-in-class interoperable applications
Have a single view of the customer Customer
for customer management to handle
with the right information Solutions
new program requirements

Best-in-class outage management as
Have an overarching authority for the well as the building blocks for the
Smart Grid
network to seamlessly carry out innovations for advanced distribution
Solutions
outage and distribution functions management to realize the self healing
grid

Have systems that support the The solution to bring together all parts of
management of new programs in Demand Side the demand side management value
demand response, energy efficiency Management Solutions chain. To allow utilities to innovate in the
and grid side resources programs they offer

Have systems that take advantage of Systems designed for the new utility,
the new data to optimize asset Work Management which manage smart assets, deploy field
maintenance, to ensure reliability of Solutions crews intelligently and continue to
supply innovate


Maximizing the Value of the Smart Meter Platform
Meter Interactions
Mobile
OMS/DMS Call Asset Demand
Billing Collections Workforce
SCADA Center Management Management Response
• Identification • Billing Inquires • Prepay • Disconnect • Service State • Failure/fault • Curtailment
• Notification • Meter Reads • Reconnect Verification notification • Load control
• Curtailment • Connect • Meter Status • Inventory device
• Restoration • Disconnect • Configuration notification
• Revenue
Confirmation Protection Management • State
verification


Why Oracle’s Smart Meter Solution is Different

Configuration, saving 30% on implementation
Flexible estimation costs

Meeting emerging needs Negative consumption, aggregation of channels

96 million intervals and generating
Scalable 20 million+ bill determinants in under an hour

Single repository for Identify, quantify and eliminate 99% of
consumption unaccounted for energy

Save 70% on integration costs, on data storage
Built for interoperability and analytics


Oracle’s Smart Grid Operational Solutions
Interoperable, Innovative, Intelligent

• Oracle Utilities Network Management. Advanced Distribution
Management and Outage Management dispatching trucks to ensure
the restoration period is as short as possible, assisting the utility to
manage it’s key indicators. Leverages real-time field sensors & controls
to optimize grid operations for reliability, efficiency, capacity
constraints, losses, voltage profile, etc.
• Oracle Business Intelligence. Network Management. track program
achievements, usage trends, revenue protection activities, status,
configuration and device confirmation in near real time.
• Oracle Utilities Mobile Workforce management. Optimizes field
work scheduling and dispatching. Leverages mobile devices for field
data capture to insure data quality information management.
• Oracle Utilities Work and Asset Management. Asset register for all
field assets. Optimizes costs and schedules for asset maintenance and
replacement programs. Long Cycle construction work management.
Smart Device asset life-cycle management.


Advanced Distribution Management
with Oracle Utilities Network Management System
Safely connects Smart Grid customers, distributed resources, and utility
operations technologies to a real-time information-rich distribution network
New Sensors / Distributed Computing on Transmission and
Distribution Lines alert operators, fix problems, integrate
large-scale renewables generation Smart Meters and Home Networks help
customers use energy wisely, mitigate
peak demand, integrate local renewables

© 2011 Oracle Corporation – Proprietary and Confidential
© 2011 Oracle Corporation – Proprietary and Confidential

Advanced Distribution Management Life-Cycle
• Monitor the Grid for Safe
and Reliable Performance
• Fine-tune grid for efficiency,
and Compliance
reliability and energy
conservation

Grid Traditional
Optimization SCADA
• Remote interaction
+ Distributed with distribution
Monitoring equipment in a safe
• Calculate grid Network
& Control and secure manner
operational Connectivity
parameters Model + AMI • Manage field devices

Outage
Management

• Isolate faults
• Diagnose outages and major
• Assign field crews to
events
restore customers
• Mobilize and track field crews
• Produce reports


Advanced Distribution Management Systems
Information Management Challenge
Real-time Information Management
Beyond-the-meter 4
Level of Grid Optimization and

customer resources:
DG, Storage, DSM, EVs
• Information
ADMS Network Management is key
Impedance Model to Advanced DMS
• This takes time and
must focus on
OMS Customer 3 solving immediate
Connectivity
business problems

SCADA • Each incremental
Model 2 DMS initiative must
include EIM
1
Distribution ADMS Grid RT Customer-
OMS
SCADA Optimization Grid Optimization


Oracle Utilities Mobile Workforce Management

• Further Optimize and track crew work schedule and
routing (increased wrench time)
• Transfer field information (inspection, maintenance,
construction red lines) using mobile devices is more
efficient and less error-prone than clerks
transcribing from paper
• Enable real-time workforce, asset condition
assessment (e.g., storms and major events), and
inventory optimization
• Manage real-time SLA’s, regulatory compliance, and
customer dissatisfaction
• Enterprise information management (data quality)
• Smart Grid Device Management
– Configuration management, firmware updates


Oracle Utilities Work and
Asset Management

• Leverage best Oracle technology platform
to transform Work and Asset Management
• Better address the entire Asset Lifecycle work processes from
budget and accounting, design, estimation, planning through
construction, commissioning, maintenance and repair, retirement
and removal
• Address the configuration and compliance requirements for all utility
assets, including Smart Grid devices
• Standards based GIS integration, Primavera, Oracle Enterprise
Manager, ERP, etc.
• Provide the most innovative and complete set of tools to help
manage utility work and the life cycle of all assets, including Smart
Grid devices.


Oracle’s Smart Utility Platform
Interoperable, Innovative and Intelligent

SMART UTILITY PLATFORM
Customer Communications
Portals, Apps

Analysis
Business Intelligence & Analytics

Customer, Meter, Grid, Demand, Work

Integration
Applications, Intelligence, Technology, Hardware,

Foundation
Servers, Storage, Database & Security


Smart Grid needs an Information Architecture

• Much more data, many more events need to be handled much
more quickly
• New and existing business processes need to be integrated
reliably, securely, and inexpensively
• Operators, customers, managers expect increased visibility
and control
• IT must respond with a flexible, secure, scalable infrastructure

Standards-
Ad Hoc
based
Point to
Service
Point
Oriented
Integration
Architecture


Oracle’s Smart Grid Gateway
The link between mission-critical systems and the equipment that powers
them

Customer Meter
Data Grid

Smart Smart Smart Grid
Meter Device Sensor


Device Communication With Smart Grid Gateway

Home or Business
• Smart Appliances
and HAN
• Rooftop Solar
• Meter
• Plug-in Hybrid
Vehicles

Device and Head End
Exception Management Filtering/Governance
System Management

Command Management
Standardized AMI Processes Automated Retry, Expiration
and Tracking

Network and Outage Asset Meter Data Demand
CIS
Management Management Management Management


Enterprise Information Management
GIS Operator
Asset Data Synchronization Example Creates New
Line Extension

Eng
MDM WAM SCADA GIS Analysis

1
Proprietary
"New Facilities“
Message CIM Data
CIM- Mapping
5 5 Encoded 2
Message

AIA Oracle Service Bus + Process Integration Pack (CIM)

3
4
4 5 5
Message is
validated

CC&B NMS BI MWM
X-Ref & Rules Applications updated with
new facility information


Oracle’s Smart Utility Platform
Interoperable, Innovative and Intelligent

SMART UTILITY PLATFORM
Customer Communications
Portals, Apps

Analysis
Business Intelligence & Analytics

Customer, Meter, Grid, Demand, Work

Integration
Applications, Intelligence, Technology, Hardware,

Foundation
Servers, Storage, Database & Security


Oracle’s Smart Foundation
Servers, Storage, and Database
TODAY TOMORROW

Apps #1
Apps #2

Apps #3

Apps #5

Apps #4

Middleware

Database

Business
Intelligence

Complex system management with separate Combined consistent platform built for
components, and separate configuration performance and scalability


India’s Smart Grid Applications

• Like other Smart Grid initiatives, we believe the key to
R-APDRP will also be managing and leveraging
information to drive safe, reliable, and cost-effective
utility performance

• India’s Smart Utility Platforms must enable Enterprise
Information Management to fully leverage a utility’s
current investments


Journey towards Smart Grid in India has started via R-APDRP
Energy Theft
Revenue Protection
Integration of reviewable energy into
Grid
24x7 uninterrupted power supply via
demand response/management.
Improve network reliability matrix,
improve indentify outages and rectify
in shortest time possible
Conditional Based
Integration of IT & OT (operating
technology).
Technology which support Indian
requirements and works for Indian
environment in masses.
No forklift upgrades technologies to
support /address future smart grid
requirements. R-APDRP states with
Oracle Utility stack requires no forklift
upgrades as they’re smart grid read.


Oracle’s approach for 24x7 – Power via Smart Grid
• SCADA/DMS below 11KV level
• NMS/OMS system connectivity model
• AMR for HT and select LT customers.
Include all LT customers and C&I in MDM
• Mobile Work Management to dispatch and
schedule outages real time to improve network
reliability and collect field information
• Adopt DLMS protocol for metering to enable
meter interoperability
• CC&B to support pilot projects on Time of Use
(TOU)/Time of Day (TOD) to shift peak loads.
• Load Analysis to determine – Cost to Server
which will be input to Rate Management for
DisComs to come up with different pricing.
Use this data for ARR (annual revenue reports)
• OBI-U BI Analytics forecasting on metered data
for accurate forecasting (reduce ABT/UI charges
and keep grid frequency stable)
• Integration of MDM with In Home Displays for
dynamic pricing & messaging


Centralized Demand Management Schematic
Oracle MDM/SGG Forecast Management

Historical Portfolio Management
Load
Metering
Forecasting
Data
Aggregate Fixed Net Position Report
based on available
Demand options
Response Aggregate Variable
(C&I)
Schedule for Next
Aggregate Firm
Wholesale Day
Contracts
Detailed Options

Ag. Load
Control & Monitoring
Management of Ag. Loads through
Aggregate Variable
(AMI AMI deployment
implementation)

Spot Prices Messaging on power
availability for Ag
Temperature consumers
Imbalance
Rules


AMI for Ag Load Management

Distribution
Demand Control Centre

Transformer systems

Agricultural Consumer
Systems
• Generation & Execution • AMI implementation • Message on assured
of Demand Management up to Distribution power availability
Schedule based on Transformer level • Sensor & Displays for
business rules • Mode of operation load data collection
• Cost of power single phase three and community &
procurement phase power availability
• Measurements for messaging as phase II
• Need for power based load analysis
on crop pattern ,
• Implementation as
weather condition ,water phase I deployment
table etc.
• Feeder load balance
requirements
• Enhanced Commercial operation capability for utility
• Message broadcast
• Clarity for Agricultural consumers on assured availability through wider messaging
based on schedule on
• power availabilityEnergy Requirements for subsidized consumer capabilities based on factors like
Optimization on
water table, weather , crop patterns
• Control on operations & management through centralized control & measurement capabilities
• Optimized use of existing wire infrastructure & differed investment on generation infrastructure
through
• Improved Load management
• Use of Captive Capacities as virtual Power Plants through demand response participation of C&I Consumers


Many Indian Utilities have found Oracle
provides the most interoperable, innovative
and intelligent software and hardware solutions
available, allowing them to address mission-critical
industry challenges and enable the transformation of
their utility, today…
Customer Care & Billing - 17 Utilities
Meter Data Management - 18 Utilities
LPS - 20 Utilities
WAM - 11 Utilities
NMS - 1 Utility


<Insert Picture Here>

Key Utility Industry Trends
Exploring the Information Driven Utility
Bradley R. Williams, PE - VP Industry Strategy Oracle Utilities
e-mail: bradley.williams@oracle.com
Ministry of Power Delegation Visit to Colorado
May 16, 2011
Page 38

Load Dispatch Centers Challenges …

• SLDC’s (State Load Dispatch Center), RLDC’s (Regional Load
Dispatch Center) & NRLDC (National Load Dispatch Center)

– MDM / AMR – Accurate & Reliable Metering of ABT & Check Meters. Any deviation in
meter reads can effect UI billing millions of Rupees. Currently done via manual methods
using email, etc.,.
– Scheduling - Provide enterprise level web based scheduling to all the market
participants.
– Settlements - Physical Settlements & Financial Settlements (two phase approach)
• Based AMR meter reads.
• Scalability as the market participants is growing and flexible to incorporate market
rules. This will grow and get complex going forward. Ability to perform with out any
manual intervention.
– UI (Unscheduled Interchange) Billing / Transmission Billing – Handle UI billing invoicing
& payment receivables with market participants. Currently this is done via excel.
– Uniform application deployment across all the LDC’s. Indian market trading is going to
get complex & bigger going forward.


Current Demand Management
Schematic
Historical Load
Data Forecasting

Aggregate Fixed

Load Shed Aggregate Variable
Plan

Aggregate Firm
Wholesale Schedule for Next
Contracts Day
Detailed Options

Spot Prices
Temperatur
e
Imbalance
Rules

Demand Management : Limitations

• Single point 3600 view of Resources & Demands not available
• Not equipped to take into account resources available through demand
response programs
• Not equipped to undertake cost optimized load management at feeder
level based on energy purchase cost & cost of supply for consumer
categories served
• Load shed programs
– Includes Residential & Agricultural Load
– Schemas of segregation of Residential & Agricultural load are
• Expensive : Infrastructure Costs
• Locally Controlled
• Introduce imbalance in electrical network (Asset Life impacted)
• Not localized based on factors like crop pattern programs , water table in area
• Load Shed schedule created on general rules basis , no effectiveness
measurements
• Forecast :
– Done at aggregate basis
– Lacks accuracy

Centralized Demand Management

• Demand Management : Key objective of Smart Grid
Deployment
• Demand Management approach
– Identify & Provide Manageable for load baskets
• Sizable load categories like agricultural (35 % of total load)
• C&I interruptible loads with captive capacities (22 K MW
captive capacities available)
– Provide platform for
• Day Ahead Forecast with roll up / roll down capability up to
identified load baskets
• Match energy ties up (PPA, Manageable Loads )with forecast
• Schedule & Control manageable loads based on commercial
parameters


Oracle India Mop Delegation Visit to Colorado 051611

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Oracle India Mop Delegation Visit to Colorado 051611