The impossible dream: building a strategy for informal learning
We know people learn at work all the time – regardless of the involvement of their L&D department. If you think managing informal learning is a case of corporate cat herding, then you’re probably right. But that doesn’t mean you can’t create the conditions in which informal learning might be directed towards organisational improvement, team success and enhanced individual capability.
In this interactive session you’ll discover:
• What needs to be in your L&D strategy to enable informal learning to play a role;
• How to create the conditions for purposeful enquiry within your organisation, and
• How formal L&D approaches can foster informal learning (spoiler alert: there is no quick fix!)
Robin Hoyle is a writer and consultant. His 30 year career in L&D has included working in private, public and voluntary sectors. He has designed award winning e-learning programmes, built collaborative Learning Management Systems, set up communities of practice and delivered courses across the globe. He is the Chair of the World of Learning Conference, a TrainingZone columnist, contributor to Learning Now TV, Fellow of the LPI and author of two books published by Kogan Page - Complete Training: from recruitment to retirement and Informal Learning in Organizations: how to create a continuous learning culture.
2. Robin Hoyle
30 years in L&D
Chair of the World of Learning Conference
Author
– Informal Learning in Organizations
how to create a continuous learning culture
– Complete Training
from recruitment to retirement
Works as..
– Senior Consultant
Learnworks Ltd
– Learning & Technology Consultant
Huthwaite International
3. Do you have an L&D strategy?
a) We have an L&D strategy which drives all our work
b) I think we have an L&D strategy somewhere
c) We would like to have an L&D strategy but we’re a bit busy at the
moment
d) What’s a strategy?
4. Do you try to manage informal
learning
a) Yes it is a central plank of our work with the business
b) We try and encourage informal learning
c) We leave informal learning to departmental heads and team
leaders
d) You can manage informal learning?
5. Agenda
Hype, Urban Myths and Common Misconceptions
The Challenge
An L&D Response
A Strategy on One Page
7. We are committed to making the
greenest mass market cars in the world.
We will invest in technological solutions
to meet our green energy
commitments.
Your KPIs for the next period include
ensuring we score best in emissions
tests.
We must be seen to be greener than
our competition.
8. We are committed to making the
greenest mass market cars in the world.
We will invest in technological solutions
to meet our green energy
commitments.
Your KPIs for the next period include
ensuring we score best in emissions
tests.
We must be seen to be greener than
our competition.
9.
10. Staff described a culture of “learned helplessness” within the organisation
and the level of increased risk had become normalised within the trust. Staff
had now accepted a standard of care that was unacceptable.
http://www.cqc.org.uk/location/RHU03/reports
11. Most informal learning will be enabled via Social Media, empowering
peer to peer learning through sharing and user generated content
Centre for Learning & Performance Technologies
Top 100 Tools survey 2015
Towards Maturity
Learner Voice 2014
13. 90% of learning happens on the job
=
90% of learning
happens on the job
14. 90% of learning happens on the job
=
90% of learning
happens on the job
Why do we spend so much money on the 10%
when 90% of the learning will happen if we
spend no money at all?
15. The Challenge
How do we define the role for L&D in a world of work dominated by
and the status quo?
Role Clarity
Goal Clarity
Marginal Gains
Performance
Directors
16. Preparing the Organisation for Change
D V F R
Kathie Dannemiller after
David Gleicher
X X >
Dissatisfaction Vision First Steps Resistance/
Cost
22. A recent study of Weibo users showed
comprehension suffers when people are
expecting to share what they read and see
online.
Tonglin Jiang, Yubo Hou , Qi Wang
March 2016
Social = Learning?
28. How confident do you feel about being able to write
a SOOP which incorporates informal learning into
your L&D mix?
a) Very confident and raring to go
b) I’ll give it a go but I’m apprehensive
c) Help!!!
d) It’s not for me