1. CHRISTOPHER. R
15/7, Rajaji Street
Parvathi Nagar,
Old Perungulathur Mobile: 9790886045
Chennai – 600 063 Email: chrisrjpm@gmail.com
Objective:
Looking forward to work in an ITes-BPO Organization which enables to learn and excel in the job
profile, ensuring positive career growth, equally contributing for the growth of the organization.
Work Experience:
Working with Sutherland Global Services, Chennai as a Consultant (Technical Support)
From Feb 2015 – Till Date.
Roles and Responsibilities:
• Providing technical support for the US customers concerning Mcafee Anti-virus
Software
• Assisting the customer in the installation of Mcafee Software programme
• Trouble shooting customer issues regarding subscription renewal and upgradation
• Resolving customer issues concerning System issues and browser issues
Worked with SASY (Social Awareness Society for Youths), a human rights organization
working towards Dalit and Women empowerment in the Socio-Economic and Political spheres.
• As An Associate Coordinator cum Documentation Officer for Dalit, women socio-economic
development programmes. From July 2013- till date.
Roles and Responsibilities:
• Monitoring and Research activities concerning the implementation of Scheduled Caste
and Scheduled Tribe (Prevention of Atrocities) Act, 1989, in the state of Tamil Nadu.
• Monitoring the Dalit, Women and Children Human Rights Violations and enabling them
to access Justice.
• Data Interpretation and Analysis of the Dalits Situation and engage in Advocacy and
Lobbying with the Parliamentarians, Duty Bearers and other responsible authorities.
• Documentation of Atrocity cases and advocacy with various Human Rights
Commissions and State Instruments.
• Preparation of Reports on various Orientation Programmes, State Consultations
organized by SASY.
• Legal Assistance to the victims of atrocity concerning Dalits, Women and Children by
coordinating with the District Human Rights Defenders.
• Conducting Orientation programmes on the acts, laws, and available state mechanisms to
the DHRDs, Dalit youths and the community members for the empowerment of
vulnerable groups.
2. • Coordinating with the DHRDs and updating the Programme Director on the status of
Atrocity cases and efforts made by SASY DHRDs.
Aug 2007 to Oct 2012 – was preparing for UPSC Civil Service Examination with Geography and
Public Administration as optional subjects.
Work Experience:
Worked with Allsec Technologies Pvt. Ltd. as a Customer Service Representative.
From Apr 2007- July
2007.
Worked with Aegis BPO Services Pvt. Ltd. as a Transaction Process Executive.
From Sep 2005 – Feb 2007.
Responsibilities:
To process the customer request regarding telecommunication services. Order processing comprises
providing new connections, conversion of service from one service provider to another service provider and
transfer of service from one place to another place.
Academic Profile:
M.A. English Literature (2000-2002)
The American College, Madurai.
B.A English Literature (1997-2000)
The American College, Madurai.
Additional Qualification:
Knowledge in Computer: MS – Office
Personal Details:
Date of Birth - 26-12-1979
Gender - Male
Marital Status - Married
Hobbies - Playing Hockey and Carom
Permanent Address:
S/O. Ramiah. L
31/27B/7 Teachers’ Colony
Raju’s College (Opp)
Melapalayam, Rajapalayam,
Virudhunagar Dist – 626 117
Tamil Nadu.
Declaration:
I do here by confirm that the information given in this form is true to do the best of my knowledge and
belief.