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Corrective and Preventive Action (CAPA) Report


Customer:
                                                                     CAPA Number:
Address:
                                                                     CAPA-11-000N

Phone:
Item Description:                                    Number
                                                                    PO #
                                                                    Order #:

Supplier Part Description: ()


    CAPA Owner:                       Issued Date:    Risk rating:       Category:
    (Supplier)___________             _/__/2011       Major___           Audit observation
    Supplier                          Salesforce      Moderate___        Procedure___
    CAR/CAPA #: __                    Case #:NNNN     Minor__x__         Preventive
                                      Status:         Opportunity for    Action/Safety___
    CAPA Owner:                       □ Open          improvement___     Mgt Review____
    Complaint Action Report                                              Email from QA
    (CAR Num): CAR-0000N
                                      □ Close                            Customer_x__
                                                                         Maintenance
                                                                         Other: phone call
    Description of problem




    Alleged injury description and associated information: None

     Reasons: None



    Section 2: Immediate Action
    Medical Device/Vigilance Reportable?             Yes       X   No
    Document notification date and place report in file.
    Date Reported: __NA__________

     Performed                                 Date: NA
     By: NA
    Have you collected all the information to allow you to do an investigation as
    required? Yes ____ No___




    Doc Num: N                                                            Page 1 of 4
                                     CONFIDENTIAL
Corrective and Preventive Action (CAPA) Report

Quick Fix: Take immediate action. Date of first response:
What immediate action was/should
be taken to prevent recurrence?




Section 3: Root Cause Analysis                              Reference
Identify the root cause.                                    Events/Source
Ask the five Whys.                                          Identify contributing
Perform Cause and Effect Analysis                           factors:
                                                            _ Lack of training
                                                            _ Other




                                                            Identify possible
                                                            sources or areas
                                                            needing correction:
                                                            _ Product
                                                            _x Process
                                                            _ Quality


Identify the corrective/preventive action(s) which will permanently address the
causes identified above. Identify if the action creates new risk. If so, do not
implement action and contact Quality Director. Identify who is responsible party,
due date and completion date. [Attach supporting documents if the space below is
not enough.]

Actions         Risk (Y/N)           Who        Date         Documents (test
results, others)
1.
2.



Results of Investigation:
[Results of "cause" investigation. Include the attachment/records/test results as
appropriate in the submitted CAPA form]




Doc Num: N                                                            Page 2 of 4
                                 CONFIDENTIAL
Corrective and Preventive Action (CAPA) Report



     Testing Results:


     Please review the deviation information. Assign a team to investigate the root cause
     and suggest action plans.

     Reviewer: _________________________ Date:________

     Approver:__________________________ Date:________

     CAPA Coordinator (Supplier/): ________________________ Date:________

     Section 4: Implementation and Verification of Propose Action Plan

     Summary
     Notifications (email and phone call) sent to (Supplier) by
     _____________________________(Title/ Med PM) on _________ (date).

Number of             New Responsible    Due Verification Effectiveness Date
Corrective/Preventive Risk Party/Dept(s) Date Section:    of Action     Verified
Action or Task Items (Y/N) Affected           Date        Verified by
                                              Completed


1. Corrective Action
[Detail the corrective
actions needed to
eliminate the cause of
nonconformities.]

Steps/Tasks:
[Documentation of steps
needed to deal with
problems requiring
preventive action.]




     Doc Num: N                                                           Page 3 of 4
                                     CONFIDENTIAL
Corrective and Preventive Action (CAPA) Report

Collect and Compile Data Chart [Include supporting documents] __________
Occurrence: How many times has this issue occurred? ____

Number of Quantities with issues:

Section 5. Reviews

CAPA Effectiveness Review:
[Record of
effectiveness]_______________________________________________
_______________________________________________________________
_____

□   New or Revised Documents Completed
□   Verification/Validation Completed
□   Training Completed
□   Additional Follow-up needed or audit
□   Other (Internal Audit, Monitor, Comparison of Before and After)______

[Measures taken to ensure that corrective action was taken and that it was
determined to be effective] [Preventive action taken and the application of
any controls to ensure that it was effective] [Confirmation that preventive
actions are submitted for management review]
Approval (for Effectiveness Check)

Please review the planned effectiveness check.


Reviewed/CAPA Coordinator: ________________________ Date:________

Attachments: Report
Approvals (one or two department or functional groups):
Discussion/Meeting Minutes/Escalation Memo:

Please review this CAPA report. Review results.

Reviewer: _________________________ Date:________

Section 6: CAPA Closure

VP of Quality Signature:                                  Date:

Or
CAPA Coordinator: ________________________ Date:________




Doc Num: N                                                           Page 4 of 4
                                  CONFIDENTIAL

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Corrective and preventive action plan CAPA report form

  • 1. Corrective and Preventive Action (CAPA) Report Customer: CAPA Number: Address: CAPA-11-000N Phone: Item Description: Number PO # Order #: Supplier Part Description: () CAPA Owner: Issued Date: Risk rating: Category: (Supplier)___________ _/__/2011 Major___ Audit observation Supplier Salesforce Moderate___ Procedure___ CAR/CAPA #: __ Case #:NNNN Minor__x__ Preventive Status: Opportunity for Action/Safety___ CAPA Owner: □ Open improvement___ Mgt Review____ Complaint Action Report Email from QA (CAR Num): CAR-0000N □ Close Customer_x__ Maintenance Other: phone call Description of problem Alleged injury description and associated information: None Reasons: None Section 2: Immediate Action Medical Device/Vigilance Reportable? Yes X No Document notification date and place report in file. Date Reported: __NA__________ Performed Date: NA By: NA Have you collected all the information to allow you to do an investigation as required? Yes ____ No___ Doc Num: N Page 1 of 4 CONFIDENTIAL
  • 2. Corrective and Preventive Action (CAPA) Report Quick Fix: Take immediate action. Date of first response: What immediate action was/should be taken to prevent recurrence? Section 3: Root Cause Analysis Reference Identify the root cause. Events/Source Ask the five Whys. Identify contributing Perform Cause and Effect Analysis factors: _ Lack of training _ Other Identify possible sources or areas needing correction: _ Product _x Process _ Quality Identify the corrective/preventive action(s) which will permanently address the causes identified above. Identify if the action creates new risk. If so, do not implement action and contact Quality Director. Identify who is responsible party, due date and completion date. [Attach supporting documents if the space below is not enough.] Actions Risk (Y/N) Who Date Documents (test results, others) 1. 2. Results of Investigation: [Results of "cause" investigation. Include the attachment/records/test results as appropriate in the submitted CAPA form] Doc Num: N Page 2 of 4 CONFIDENTIAL
  • 3. Corrective and Preventive Action (CAPA) Report Testing Results: Please review the deviation information. Assign a team to investigate the root cause and suggest action plans. Reviewer: _________________________ Date:________ Approver:__________________________ Date:________ CAPA Coordinator (Supplier/): ________________________ Date:________ Section 4: Implementation and Verification of Propose Action Plan Summary Notifications (email and phone call) sent to (Supplier) by _____________________________(Title/ Med PM) on _________ (date). Number of New Responsible Due Verification Effectiveness Date Corrective/Preventive Risk Party/Dept(s) Date Section: of Action Verified Action or Task Items (Y/N) Affected Date Verified by Completed 1. Corrective Action [Detail the corrective actions needed to eliminate the cause of nonconformities.] Steps/Tasks: [Documentation of steps needed to deal with problems requiring preventive action.] Doc Num: N Page 3 of 4 CONFIDENTIAL
  • 4. Corrective and Preventive Action (CAPA) Report Collect and Compile Data Chart [Include supporting documents] __________ Occurrence: How many times has this issue occurred? ____ Number of Quantities with issues: Section 5. Reviews CAPA Effectiveness Review: [Record of effectiveness]_______________________________________________ _______________________________________________________________ _____ □ New or Revised Documents Completed □ Verification/Validation Completed □ Training Completed □ Additional Follow-up needed or audit □ Other (Internal Audit, Monitor, Comparison of Before and After)______ [Measures taken to ensure that corrective action was taken and that it was determined to be effective] [Preventive action taken and the application of any controls to ensure that it was effective] [Confirmation that preventive actions are submitted for management review] Approval (for Effectiveness Check) Please review the planned effectiveness check. Reviewed/CAPA Coordinator: ________________________ Date:________ Attachments: Report Approvals (one or two department or functional groups): Discussion/Meeting Minutes/Escalation Memo: Please review this CAPA report. Review results. Reviewer: _________________________ Date:________ Section 6: CAPA Closure VP of Quality Signature: Date: Or CAPA Coordinator: ________________________ Date:________ Doc Num: N Page 4 of 4 CONFIDENTIAL