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GerardDubois
Avoiding blind spots in your next
joint venture
Joint ventures (JVs) often seem destined
for success at the outset. Two companies
come together in what seems to be an ideal
match. Demand for the planned product
or service is strong. The parent companies
have complementary skills and assets. And
together they can address a strategic need
that neither could fill on its own. But in spite
of such advantages, revenues decline, bitter
disputes erupt, and irreconcilable differences
emerge—and managers call it quits.
Not all joint ventures fall apart so
spectacularly, but failure is far from a rare
occurrence. When we interviewed senior JV
practitioners in 20 S&P 100 companies—with
combined experience evaluating or managing
more than 250 JVs—they estimated that as
many as 40 to 60 percent of their completed
JVs have underperformed or failed outright.
Further analysis1 confirmed that even
companies with many joint ventures struggle,
even though best practices are well-known
and haven’t changed for decades. In fact,
most of our interviewees endorsed several
that have long been the gold standard for
JV planning and implementation: a clear
business rationale with strong internal
alignment, careful selection of partners,
balanced and equitable structure, forethought
regarding exit contingencies, and strong
governance and decision processes.
So why do so many joint ventures fall short?
Our interviewees suggest that in the rush to
completion, even experienced JV managers
often marginalize best practices or skip
steps. In many cases, the process lacks
Even joint ventures developed using familiar best practices can fail without cross-
process discipline in planning and implementation.
John Chao,
Eileen Kelly Rinaudo,
and Robert Uhlaner
J A N U A R Y 2 0 14
1
We examined joint ventures
valued at more than $250
million that were launched
between 1998 and 2012 and
in which one of the parent
companies was in the
Fortune 250.
c o r p o r a t e f i n a n c e p r a c t i c e
2
discipline, both in end-to-end continuity and
in the transitions between the five stages of
development—designing the business case and
internal alignment, developing the business
model and structure, negotiating deal terms,
designing the operating model and launch,
and overseeing ongoing operations. Moreover,
parent-executive involvement often declines
in the later stages. Finally, many JVs struggle
with insufficient planning to respond to
eventual changes in risk. Such lapses, even
in the early stages of planning, create blind
spots that affect subsequent stages and
eventually hinder implementation and ongoing
operations. We’ll examine each of these issues,
along with the approaches some companies are
taking to deal with them.
Rush to completion
Many of the practitioners we interviewed noted
the pressure—from investors, senior executives,
and the board—to get deals done quickly, as
companies strive to stay ahead of evolving
trends or aim to meet fiscal deadlines. When
that pressure for speed meets the complexity
of the JV process, it can overwhelm even
experienced practitioners—especially during
the transitions between stages of development.
As the head of a global pharmaceutical
company lamented, “We continually fall prey to
the pressure to get a deal signed and then forget
to plan for operational realities.”
Many companies lack the forethought and
discipline to address those operational realities
at each phase in a JV’s development and spend
more time on steps where less value is at
risk and less time where more value is at risk
(Exhibit 1). Some rush through the business-
case design by skipping steps—usually thinking
that it will be easy enough to return to any
issues later—and end up trying to reverse
engineer the business case. Others focus more
on a deal’s financials, which are familiar and
comfortable for those with MA experience,
than on the less quantifiable strategic and
operational issues, such as what might trigger
a decision to walk away from a deal, the
cost of ancillary agreements, the impact of
exit provisions, and the effect of decisions
to delegate authority. Still others substitute
boilerplate agreement language in critical
terms of the agreement or in arbitration clauses
rather than tailoring them to the deal at hand.
Exhibit 1
MoF 48 2013
Joint venture success
Exhibit 1 of 2
Companies spend more time on steps where less value is at risk
and less time on steps where more value is at risk.
% of total time spent on each stage of joint-venture development
Business case
and internal
alignment
Business model
and structure
Launch and
operating model
Deal
terms
Source: Interviews; McKinsey analysis
Ongoing
operations
Value at risk 4020 10 30
Time spent 2010 50 20
3
Not surprisingly, our interviews suggest that
taking such shortcuts leads to many proposed
JVs failing prior to implementation. In general,
as the head of business development for a high-
tech company commented, “The assumption
that a business case will just happen leads
to a great deal of pain. People underestimate
the difficulties they’ll encounter.” In one
pharmaceutical partnership, for example,
managers defined only a cursory business case,
hoping to move quickly to reap the potential
financial benefits of the arrangement. When
they later were forced to reconsider certain
decisions given the lack of focus and detail
in the business plan, they realized that the
two companies had different visions for
the partnership and terminated it without
realizing its expected returns.
The solution is intuitive: companies must
find ways to balance the pressure for speed
with the demands of planning a healthy joint
venture—especially allocating their time and
resources in line with the potential for value
and impact. No single approach will work for
every company or in all circumstances, but
the approach taken by one global industrials
company is illustrative. Any business unit
presenting a JV proposal to the executive
committee of this company must include
in its presentation a detailed business case,
an investment thesis, an assessment of
competitors, and detailed profiles of priority
partners. It must follow an explicit checklist
of expectations for each stage in the planning
process—including deal structure and terms,
financial analysis, launch, and operating-
model design. Senior managers must also use
this checklist during progress reviews, both
to ensure alignment and consistency and
to serve as a forcing mechanism for raising
issues. Although this approach demands
significant time and resources even before
detailed negotiations with a JV partner,
it also increases everyone’s comfort and
confidence in the vision for the deal.
Lack of leadership continuity
Companies often struggle to maintain
continuity of vision as they develop and
execute joint ventures. Even if they start with
a clear business case and explicit internal
alignment, the strategic intent can get lost in
the details as execution issues emerge and
people move in and out of the process
at different stages.
Part of the problem is that a different team
member is usually responsible for each of
the five phases of a JV’s life cycle. In fact,
among the different groups represented
by our interviewees, including business
development, top management, and business-
unit leadership, none has responsibility
for more than two phases. They also each
have different ways of defining success and
are compensated accordingly. Business-
development teams, for instance, are typically
evaluated and compensated based on the
speed of a JV’s design and execution process,
which can create a bias toward haste, even
among the most thoughtful team members.
Moreover, in all groups, senior decision
makers often step back as others get involved,
feeling they’re no longer essential. And JV
managers themselves aren’t appointed, or
don’t assume their roles, until late in the
process, usually about halfway through the
launch, at which time the integration team
abruptly pulls out.
When leadership is this disjointed, decisions
made early in the process can have a
disproportionate effect later on. In the
4
transition between developing the business
case and negotiations, for example, a lack
of continuity can lead to poorly defined
objectives and vaguely aligned priorities—
which in turn creates confusion over who
should drive business-model development,
lead the corporate business-development
office, settle on deal terms, or manage the
business unit itself. Worse, there is often
no consistent referee to resolve trade-offs
without reaching into very senior ranks—
in many cases, the CEO.
To compensate for discontinuity, we’ve seen
companies assign end-to-end accountability
for a joint venture to a single senior
business-unit executive with clear authority
to make executive decisions, supported
by team members who serve overlapping
terms across the core phases of its design
and execution. This creates a balance of
executive sponsorship and specialized
authority throughout the process. As
one executive observed, “Successful JV
development depends on a single empowered
executive who lives and breathes the JV from
business-case development to launch and
handover to the management team.” The
ideal candidate is a business-line leader or
a future leader of the JV with experience in
the JV’s strategy and operations.
Declining parent involvement
If allowed to proceed organically, JV
planning would naturally require executive
input throughout the entire process. While
it may seem self-evident, many parent
companies underestimate the detrimental
impact of an absence of senior decision
makers toward the end of the process. Even
when they appoint a single JV manager as
recommended, other senior executives are
usually most present at the beginning of
the deal design and initial partner meeting
and then disappear until the final signing
of the JV agreement—whether because they
naturally refocus on other projects, because
their interest wanes, or because they feel
less useful on an ever-expanding team.
In fact, many top executives are involved
only in decisions regarding deal terms at a
handful of points before the ink is almost
dry (Exhibit 2). This creates tension and risk
for the JV as more junior executives assume
responsibility for negotiating an agreement.
To ensure that the structure and operating
model are aligned with the vision and
strategic rationale, critical issues must be
resolved when senior decision makers are in
the room. The best approach requires parent-
company executives to resist putting decisions
off, on the one hand, and to commit to being
around for late process decisions on the other.
Managers of one high-tech JV, for example,
set firm and clear standards for both parents’
executive teams to keep decision making on
track. Those executive teams committed to a
high level of participation and accountability
to ensure they were aware of and able to
manage any issues; their involvement helped
launch a large-scale JV quickly and smoothly
and set the stage for a healthy long-term
relationship that remains profitable today.
Since it isn’t always possible for executives
and senior leaders to maintain a high level of
involvement, companies may need to forgo
the usual linear flow of decision making.
That means front-loading the most important
decisions—about which partner will have
operational control, for example, or which
critical positions each will hold—rather
than waiting for them to emerge organically.
5
mutually agreeable terms—even if those
terms aren’t best for either the JV or
its parents. But left unaddressed, such
asymmetries often come to light during
launch, expand once operations are under
way, and ultimately can undermine the long-
term success of the joint venture.
Certainly, some JVs must be rigidly defined
to be effective and enforce the right behavior.
But when that isn’t the case, JV planners
too often leave contingency planning to the
lawyers, focusing on legal protection and risk
mitigation without the business sense, which
shows up in the legalese of the arbitration
process and exit provisions. Both tend to
be adversarial processes that kick in after
problems arise, when in fact contingency
planning should just as often focus on the
Determining the right questions and the
sequence of decisions will jump-start partner
discussions and draw attention to tough
decisions, such as how much control each
partner has, that should be made by the
leadership teams early rather than left to
the integration team later on.
Insufficient planning to respond to
changes in risk
At the beginning of any JV relationship,
parent companies naturally have different
risk profiles and appetites for risk, reflecting
their unique backgrounds, experiences, and
portfolios of initiatives, as well as their
different exposures to market risk. Parent
companies often neglect this aspect of
planning, preferring to avoid conflict with
their prospective partners and getting to
Exhibit 2
MoF 48 2013
Joint venture success
Exhibit 2 of 2
Senior managers are less involved in the later phases of development.
Business case and
internal alignment
Corporate
executives
Business
development
(BD)
Business-unit
leadership
Functional
leadership
Business model
and structure
Launch and
operating model
Structuring
deal terms
1
Memorandum of understanding.
Source: Interviews; McKinsey analysis
Ongoing
operations
People involved in each phase of the development of a joint venture (JV)
CEO-to-CEO
meetings
Approval to search/
approach candidates
Discussions with
JV candidates
Meetings on
design/terms
Participation in
negotiations
Internal planning of
function interaction
Meetings with BD
on objectives
Planning operational
rhythm with JV
counterparts
Execution
and ongoing
management
Deal-design
negotiations
Deal-term/contract
negotiations
Progress
reviews
Contract
signing
MOU1
signing
6
JV had benefited both parents, its future
was threatened when the crisis buffeted the
majority owner. Rather than dissolve the
partnership, the minority partner temporarily
bought a larger stake in the JV, giving the
majority owner some much-needed cash. Once
it was back on its feet, the majority owner was
able to buy back its full share and restore the
ownership balance.
. . .
Even companies that rigorously follow the
common best practices for JV planning will
falter if the process lacks a comprehensive
view of execution both within and in between
stages of development. Maintaining vigilance
and balancing these four pressures is critical
to the success of a JV.
collaborative processes that anticipate changes
and create mechanisms or agreements that
enable parent companies to adapt with less
dysfunction. As the head of strategy for one
insurance company noted, “If a JV is set up
correctly, particularly regarding governance
and restructuring, it should be able to weather
most storms between the parents.” Such
mechanisms might include, for example,
release valves in service-level agreements,
partner-performance management, go/
no-go triggers, or dynamic value-sharing
arrangements and can allow a joint venture to
maintain balance in spite of partners’ different
or evolving priorities and risks.
One industrial JV launched in the mid-1990s
used just such an adaptable approach to
get through the financial crisis. While the
John Chao is a McKinsey alumnus, Eileen Kelly Rinaudo is a senior expert in the New York office, and Robert Uhlaner
is a director in the San Francisco office.
Copyright © 2014 McKinsey  Company.
All rights reserved.

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Avoiding blind spots in your next joint venture

  • 1. GerardDubois Avoiding blind spots in your next joint venture Joint ventures (JVs) often seem destined for success at the outset. Two companies come together in what seems to be an ideal match. Demand for the planned product or service is strong. The parent companies have complementary skills and assets. And together they can address a strategic need that neither could fill on its own. But in spite of such advantages, revenues decline, bitter disputes erupt, and irreconcilable differences emerge—and managers call it quits. Not all joint ventures fall apart so spectacularly, but failure is far from a rare occurrence. When we interviewed senior JV practitioners in 20 S&P 100 companies—with combined experience evaluating or managing more than 250 JVs—they estimated that as many as 40 to 60 percent of their completed JVs have underperformed or failed outright. Further analysis1 confirmed that even companies with many joint ventures struggle, even though best practices are well-known and haven’t changed for decades. In fact, most of our interviewees endorsed several that have long been the gold standard for JV planning and implementation: a clear business rationale with strong internal alignment, careful selection of partners, balanced and equitable structure, forethought regarding exit contingencies, and strong governance and decision processes. So why do so many joint ventures fall short? Our interviewees suggest that in the rush to completion, even experienced JV managers often marginalize best practices or skip steps. In many cases, the process lacks Even joint ventures developed using familiar best practices can fail without cross- process discipline in planning and implementation. John Chao, Eileen Kelly Rinaudo, and Robert Uhlaner J A N U A R Y 2 0 14 1 We examined joint ventures valued at more than $250 million that were launched between 1998 and 2012 and in which one of the parent companies was in the Fortune 250. c o r p o r a t e f i n a n c e p r a c t i c e
  • 2. 2 discipline, both in end-to-end continuity and in the transitions between the five stages of development—designing the business case and internal alignment, developing the business model and structure, negotiating deal terms, designing the operating model and launch, and overseeing ongoing operations. Moreover, parent-executive involvement often declines in the later stages. Finally, many JVs struggle with insufficient planning to respond to eventual changes in risk. Such lapses, even in the early stages of planning, create blind spots that affect subsequent stages and eventually hinder implementation and ongoing operations. We’ll examine each of these issues, along with the approaches some companies are taking to deal with them. Rush to completion Many of the practitioners we interviewed noted the pressure—from investors, senior executives, and the board—to get deals done quickly, as companies strive to stay ahead of evolving trends or aim to meet fiscal deadlines. When that pressure for speed meets the complexity of the JV process, it can overwhelm even experienced practitioners—especially during the transitions between stages of development. As the head of a global pharmaceutical company lamented, “We continually fall prey to the pressure to get a deal signed and then forget to plan for operational realities.” Many companies lack the forethought and discipline to address those operational realities at each phase in a JV’s development and spend more time on steps where less value is at risk and less time where more value is at risk (Exhibit 1). Some rush through the business- case design by skipping steps—usually thinking that it will be easy enough to return to any issues later—and end up trying to reverse engineer the business case. Others focus more on a deal’s financials, which are familiar and comfortable for those with MA experience, than on the less quantifiable strategic and operational issues, such as what might trigger a decision to walk away from a deal, the cost of ancillary agreements, the impact of exit provisions, and the effect of decisions to delegate authority. Still others substitute boilerplate agreement language in critical terms of the agreement or in arbitration clauses rather than tailoring them to the deal at hand. Exhibit 1 MoF 48 2013 Joint venture success Exhibit 1 of 2 Companies spend more time on steps where less value is at risk and less time on steps where more value is at risk. % of total time spent on each stage of joint-venture development Business case and internal alignment Business model and structure Launch and operating model Deal terms Source: Interviews; McKinsey analysis Ongoing operations Value at risk 4020 10 30 Time spent 2010 50 20
  • 3. 3 Not surprisingly, our interviews suggest that taking such shortcuts leads to many proposed JVs failing prior to implementation. In general, as the head of business development for a high- tech company commented, “The assumption that a business case will just happen leads to a great deal of pain. People underestimate the difficulties they’ll encounter.” In one pharmaceutical partnership, for example, managers defined only a cursory business case, hoping to move quickly to reap the potential financial benefits of the arrangement. When they later were forced to reconsider certain decisions given the lack of focus and detail in the business plan, they realized that the two companies had different visions for the partnership and terminated it without realizing its expected returns. The solution is intuitive: companies must find ways to balance the pressure for speed with the demands of planning a healthy joint venture—especially allocating their time and resources in line with the potential for value and impact. No single approach will work for every company or in all circumstances, but the approach taken by one global industrials company is illustrative. Any business unit presenting a JV proposal to the executive committee of this company must include in its presentation a detailed business case, an investment thesis, an assessment of competitors, and detailed profiles of priority partners. It must follow an explicit checklist of expectations for each stage in the planning process—including deal structure and terms, financial analysis, launch, and operating- model design. Senior managers must also use this checklist during progress reviews, both to ensure alignment and consistency and to serve as a forcing mechanism for raising issues. Although this approach demands significant time and resources even before detailed negotiations with a JV partner, it also increases everyone’s comfort and confidence in the vision for the deal. Lack of leadership continuity Companies often struggle to maintain continuity of vision as they develop and execute joint ventures. Even if they start with a clear business case and explicit internal alignment, the strategic intent can get lost in the details as execution issues emerge and people move in and out of the process at different stages. Part of the problem is that a different team member is usually responsible for each of the five phases of a JV’s life cycle. In fact, among the different groups represented by our interviewees, including business development, top management, and business- unit leadership, none has responsibility for more than two phases. They also each have different ways of defining success and are compensated accordingly. Business- development teams, for instance, are typically evaluated and compensated based on the speed of a JV’s design and execution process, which can create a bias toward haste, even among the most thoughtful team members. Moreover, in all groups, senior decision makers often step back as others get involved, feeling they’re no longer essential. And JV managers themselves aren’t appointed, or don’t assume their roles, until late in the process, usually about halfway through the launch, at which time the integration team abruptly pulls out. When leadership is this disjointed, decisions made early in the process can have a disproportionate effect later on. In the
  • 4. 4 transition between developing the business case and negotiations, for example, a lack of continuity can lead to poorly defined objectives and vaguely aligned priorities— which in turn creates confusion over who should drive business-model development, lead the corporate business-development office, settle on deal terms, or manage the business unit itself. Worse, there is often no consistent referee to resolve trade-offs without reaching into very senior ranks— in many cases, the CEO. To compensate for discontinuity, we’ve seen companies assign end-to-end accountability for a joint venture to a single senior business-unit executive with clear authority to make executive decisions, supported by team members who serve overlapping terms across the core phases of its design and execution. This creates a balance of executive sponsorship and specialized authority throughout the process. As one executive observed, “Successful JV development depends on a single empowered executive who lives and breathes the JV from business-case development to launch and handover to the management team.” The ideal candidate is a business-line leader or a future leader of the JV with experience in the JV’s strategy and operations. Declining parent involvement If allowed to proceed organically, JV planning would naturally require executive input throughout the entire process. While it may seem self-evident, many parent companies underestimate the detrimental impact of an absence of senior decision makers toward the end of the process. Even when they appoint a single JV manager as recommended, other senior executives are usually most present at the beginning of the deal design and initial partner meeting and then disappear until the final signing of the JV agreement—whether because they naturally refocus on other projects, because their interest wanes, or because they feel less useful on an ever-expanding team. In fact, many top executives are involved only in decisions regarding deal terms at a handful of points before the ink is almost dry (Exhibit 2). This creates tension and risk for the JV as more junior executives assume responsibility for negotiating an agreement. To ensure that the structure and operating model are aligned with the vision and strategic rationale, critical issues must be resolved when senior decision makers are in the room. The best approach requires parent- company executives to resist putting decisions off, on the one hand, and to commit to being around for late process decisions on the other. Managers of one high-tech JV, for example, set firm and clear standards for both parents’ executive teams to keep decision making on track. Those executive teams committed to a high level of participation and accountability to ensure they were aware of and able to manage any issues; their involvement helped launch a large-scale JV quickly and smoothly and set the stage for a healthy long-term relationship that remains profitable today. Since it isn’t always possible for executives and senior leaders to maintain a high level of involvement, companies may need to forgo the usual linear flow of decision making. That means front-loading the most important decisions—about which partner will have operational control, for example, or which critical positions each will hold—rather than waiting for them to emerge organically.
  • 5. 5 mutually agreeable terms—even if those terms aren’t best for either the JV or its parents. But left unaddressed, such asymmetries often come to light during launch, expand once operations are under way, and ultimately can undermine the long- term success of the joint venture. Certainly, some JVs must be rigidly defined to be effective and enforce the right behavior. But when that isn’t the case, JV planners too often leave contingency planning to the lawyers, focusing on legal protection and risk mitigation without the business sense, which shows up in the legalese of the arbitration process and exit provisions. Both tend to be adversarial processes that kick in after problems arise, when in fact contingency planning should just as often focus on the Determining the right questions and the sequence of decisions will jump-start partner discussions and draw attention to tough decisions, such as how much control each partner has, that should be made by the leadership teams early rather than left to the integration team later on. Insufficient planning to respond to changes in risk At the beginning of any JV relationship, parent companies naturally have different risk profiles and appetites for risk, reflecting their unique backgrounds, experiences, and portfolios of initiatives, as well as their different exposures to market risk. Parent companies often neglect this aspect of planning, preferring to avoid conflict with their prospective partners and getting to Exhibit 2 MoF 48 2013 Joint venture success Exhibit 2 of 2 Senior managers are less involved in the later phases of development. Business case and internal alignment Corporate executives Business development (BD) Business-unit leadership Functional leadership Business model and structure Launch and operating model Structuring deal terms 1 Memorandum of understanding. Source: Interviews; McKinsey analysis Ongoing operations People involved in each phase of the development of a joint venture (JV) CEO-to-CEO meetings Approval to search/ approach candidates Discussions with JV candidates Meetings on design/terms Participation in negotiations Internal planning of function interaction Meetings with BD on objectives Planning operational rhythm with JV counterparts Execution and ongoing management Deal-design negotiations Deal-term/contract negotiations Progress reviews Contract signing MOU1 signing
  • 6. 6 JV had benefited both parents, its future was threatened when the crisis buffeted the majority owner. Rather than dissolve the partnership, the minority partner temporarily bought a larger stake in the JV, giving the majority owner some much-needed cash. Once it was back on its feet, the majority owner was able to buy back its full share and restore the ownership balance. . . . Even companies that rigorously follow the common best practices for JV planning will falter if the process lacks a comprehensive view of execution both within and in between stages of development. Maintaining vigilance and balancing these four pressures is critical to the success of a JV. collaborative processes that anticipate changes and create mechanisms or agreements that enable parent companies to adapt with less dysfunction. As the head of strategy for one insurance company noted, “If a JV is set up correctly, particularly regarding governance and restructuring, it should be able to weather most storms between the parents.” Such mechanisms might include, for example, release valves in service-level agreements, partner-performance management, go/ no-go triggers, or dynamic value-sharing arrangements and can allow a joint venture to maintain balance in spite of partners’ different or evolving priorities and risks. One industrial JV launched in the mid-1990s used just such an adaptable approach to get through the financial crisis. While the John Chao is a McKinsey alumnus, Eileen Kelly Rinaudo is a senior expert in the New York office, and Robert Uhlaner is a director in the San Francisco office. Copyright © 2014 McKinsey Company. All rights reserved.