The document provides an overview of DVIRC's strategic planning services to help clients grow their business value through increased sales, profitability, and execution success. It outlines DVIRC's strategic planning process which includes defining the current state, vision, gaps, and policy deployment matrices for the first year. The process is designed to answer key strategic questions and create actionable implementation plans through follow-ups over the next year.

1. Delaware Valley Industrial Resource Center Strategic Planning Service Overview DVIRC 2905 Southampton Road Philadelphia, PA 19154 The Navy Yard Building 100 Innovation Center 4801 S Broad St, Suite 100 Philadelphia, PA 19112

2. About Our Process: DVIRC’s Strategic Action Plan Has Been Constructed To help Grow Our Client’s Business Value. As such, our plan is designed to help Businesses Experience: Growth in Sales, Growth in Profitability and Success in Execution .

5. Mapping Our Strategic Planning Process:

6. Strategy Business Growth Solutions Leadership Development Operational Excellence New Product Planning Export Planning Research Voice ofCustomer Market Validation Market Opportunity User Needs Market Planning& Rebranding Situational Analysis Goals & Objectives Market Strategy & Tactics Implementation Plan Execution Evaluation & Control Sales Support Market Positioning Opportunity Scouting Database Creation Prospect Validation Campaign Design & Outreach Inside Sales Market Feedback 100 Profiled Targets 200 Decision Makers Market Diversification Web Marketing Pay-Per–Click Ads Search Engine Optimization Viral Networking Social Media Architecture Design Development Maintenance Tactical Support Graphic Design Newsletters Email Management Campaign Design & Management Market Launch Database Screening / Creation Prospect Validation Inside Sales Support Sales Training Project Management

10. Are there any areas in which our company falls short when compared to other suppliers? What, if anything, we can do to win more of your business? “ They tend to be pretty arrogant, it's their way or the highway, so they are not very customer-oriented. It is not any one individual. It is just their company philosophy.” Rockwell Collins, John Smith, Head Engineer Primary Research In Strategy

11. When We Get Started, We Define What We have to Work With …

15. We Deliver Key Market Insights The innovative, niche players and those who are heavily financed take market share over those who live day-to-day The Alpha Position is a result of giving the market what it wants faster and better than a rival supplier

23. Vision Specifics Today 2014 Cash Flow Sales Productivity Assets

25. 2 1 Gaps 2 2 Launch China – Jim/Chris 6 6 6 Management Direction & Planning (business focus) 1 2 Generate Cash Reviewing Overhead and Setting Short Term Goals – Nina/Chris 3 1 1 Cash Infusion –Tony/Nina Broaden SRS Markets – Jim/Tony 4 3 3 Sales and Marketing Plan – Jim/Tony 4 5 4 5 5 Find new customers Develop new products and color services 4 Determine Open Capacity (machine utilization) 5 6 Improve RM Sourcing Develop a Lean Culture 3 Develop a Strategy for Building Expansion Get Away from Batching Ecofast

30. Thank You!!!