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Welcome to Seattle Digital Readiness Initative
Presented by : Ram Dutt, CEO of Meylah.com
In collaboration with Ignite Washington Team
What is happening around us?
Customer engagement is disrupted with digital technologies:
Captive
Audience
• Citizens
• Tourists
• Members
• Partners
Local
Businesses
• Product
• Services
• Digital
 Love to shop - Mobile is new wallet
 Extremely tech savvy
 Want to shop from trusted sources
 Not equipped for digital commerce
 Penalized for not getting modern (Google,
Facebook, Amazon)
 Prone to digital exploitation
 Limited marketing budgets
 Limited technology know-how
Observation 1:
SMEs can be grouped into 3 types by technology use
Laggards LeadersFollowers
Helping you
work better
Basic Computer
Internet
Productivity software
Connecting
with others
Smart phone
Internet-enabled comm
Company social media page
ERP user (business management)
Scale and
flexibility Online portal for customers
Mobile website
Cloud-based services
<30% of respondents
30-59% of respondents
>60% of respondents
Observation 2:
SMB tech leaders grow profitability, jobs faster
3%
5%
14%
+11 percentage
pts of growth
With laggards under-
performing against the
economy, this is a
matter of survival
US GDP
Growth 4%
CAGR 2010-2012 (%)
Laggards Followers Leaders
5
10
15
0
SME tech enablement level
IT Spending:
$1.1K
IT Spending:
$1.4K
IT Spending:
$1.5K
Overview
6
What is Ignite Washington?
• A city-by-city digital readiness initiative
• A turnkey solution-set for local brands and businesses
• Emphasis is on Small to mid-size businesses*
• Companies traditionally under-served by the business community at large
• Multi-phased approach beginning in Washington state with planned expansion across the US in 3 years
Who Is Leading the Charge?
• Ignite Washington is led by a coalition of business, government and local citizens working to foster a state of digital
readiness among local businesses
• Architected by Meylah.com and International Media Partners
What is the Goal?
• Make 100,000 WA businesses to thrive in today’s digital world (total WA SMB’s = 540K)
• Infuse 100 Million into the Washington’s local economy via digital commerce
• Create new jobs in local communities
Three keys to empowering local brands and businesses
• Technology Readiness
• E-Commerce Readiness
• Marketing Readiness
*SMBs are defined as those with less than 25 employees or under $5M in annual revenue and the focus is on those traditionally underserved by the business
community at large.
Introducing Seattle Digital Readiness Initiative
Launch
SHOP206.com
Community
Owned Portal
Get Small
Businesses
Digitally Ready
Endorsed by
The City of Seattle
Easily Scale
Community
Partnerships
Why are we here?
Four big facts driving Seattle digital readiness program
2 out of 3 jobs are created
by small business in US
Online buying is growing
at10% YOY
Online selling dominated by
online retail segment by
41.6% increase (Dec9,2014)
Most small businesses
are losing out. 67% of
small business cannot
transact online in US
Why do we need digital readiness for small businesses
3 big reasons driving Seattle digital readiness program
Grow Sales and
Customers
Easily Find Local
Products & Services
Grow Our Local
Economies
What are we offering?
SHOP206.com
Online e-commerce
platform
Digital Readiness
(Assessment, Clinics)
Seattle Digital Readiness Initiative : How does it work?
Digital Ready
Assessment
Attend
Clinics/Summits
Onboard to
Shop206.com
Get Promoted
What is 6DOT Digital Ready Method
• A holistic approach to assessing digital readiness
• Takes only 15 minute to for a self-administered company assessment
• Organized in 6 core areas & 42 supporting sub areas
• Identified and developed by thought leaders in collaboration with small
businesses
• Tested methodology with many small businesses
• Actionable takeaways, with resources available for key business areas –
technology, ecommerce, marketing
13
Digital Infrastructure
• Hardware
• Operating System
• Virus Protection
• Connectivity Speed
• Connectivity Type
Digital Productivity
• Office Tools
• Office Collaboration
• Backups
• Customer Relationship Mgmt
• Process Automation
• Business Analytics
• Accounting
Digital Communications
• eMail
• Social Media
• Community Engagement
• Website
• Blog
Digital Commerce
• Online Store
• Online Revenue
• Content
• Fulfillment
• Customer Support
Digital Discovery
• Website Ranking (SEO/SEM)
• Online Directories
• Social Sites
• Deal Sites
Digital Marketing & Advertising
• eMail
• Social Media
• Ad Words
• Display Ads
• Sponsored Ads
• Mobile Ads
• PR Marketing
• Reputation Mgmt
• Content
Small Business Digital Readiness Journey : Roadmap to Success
What are the minimums you need to have?
Digital Infrastructure
• Hardware
• Operating System
• Virus Protection
• Connectivity Speed
• Connectivity Type
Digital Productivity
• Office Tools
• Office Collaboration
• Backups
• Customer Relationship Mgmt
• Process Automation
• Business Analytics
• Accounting
Digital Communications
• eMail
• Social Media
• Community Engagement
• Website
• Blog
Digital Commerce
• Online Store
• Online Revenue
• Content
• Fulfillment
• Customer Support
Digital Discovery
• Website Ranking (SEO/SEM)
• Online Directories
• Social Sites
• Deal Sites
Digital Marketing & Advertising
• eMail
• Social Media
• Ad Words
• Display Ads
• Sponsored Ads
• Mobile Ads
• PR Marketing
• Reputation Mgmt
• Content
What is available in your Digital Readiness Kit?
GAME PLANNER
DIGITAL READY REPORT CARD
DIGITAL READY STARTER KIT
Putting your Action Plan Together
Communication Discovery Commerce Marketing
JOIN SHOP 206.COM
GET YOUR BUSINESS DIGITAL READY IN ONE STOP
Your Contacts
PATRICE THOMAS
Patrice Thomas <pthomas@seedseattle.org>
LANCE MATTESON
Lance Matteson <LMatteson@seedseattle.org>
What is Meylah.com?
All-in-one turnkey mobile ready commerce software.
Get a Demo
Explore Online
Selling
Get a Free Digital Ready
Assessment
BLOGGING
Create blog content quickly and easily
get discovered in organic search results.
SOCIAL MEDIA
Publish content to your social accounts
and easily bring your customers to your
store to transact with you
EMAIL LIST GENERATION
Easily generate email by sharing your
digital coupons and free digital
downloads
MULTIPLE REVENUE STREAMS
Rapid creation of product and
services listings for ecommerce
SEARCH & MOBILE OPTIMIZED
Increase your mobile friendliness
ranking in search engines by listing your
products and services
EASY TO LAUNCH
No listing or relisting fees, no upfront
costs, takes less than an hour to launch
your store

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Seattle Digital Readiness Initative

  • 1. Welcome to Seattle Digital Readiness Initative Presented by : Ram Dutt, CEO of Meylah.com In collaboration with Ignite Washington Team
  • 2. What is happening around us?
  • 3. Customer engagement is disrupted with digital technologies: Captive Audience • Citizens • Tourists • Members • Partners Local Businesses • Product • Services • Digital  Love to shop - Mobile is new wallet  Extremely tech savvy  Want to shop from trusted sources  Not equipped for digital commerce  Penalized for not getting modern (Google, Facebook, Amazon)  Prone to digital exploitation  Limited marketing budgets  Limited technology know-how
  • 4. Observation 1: SMEs can be grouped into 3 types by technology use Laggards LeadersFollowers Helping you work better Basic Computer Internet Productivity software Connecting with others Smart phone Internet-enabled comm Company social media page ERP user (business management) Scale and flexibility Online portal for customers Mobile website Cloud-based services <30% of respondents 30-59% of respondents >60% of respondents
  • 5. Observation 2: SMB tech leaders grow profitability, jobs faster 3% 5% 14% +11 percentage pts of growth With laggards under- performing against the economy, this is a matter of survival US GDP Growth 4% CAGR 2010-2012 (%) Laggards Followers Leaders 5 10 15 0 SME tech enablement level IT Spending: $1.1K IT Spending: $1.4K IT Spending: $1.5K
  • 6. Overview 6 What is Ignite Washington? • A city-by-city digital readiness initiative • A turnkey solution-set for local brands and businesses • Emphasis is on Small to mid-size businesses* • Companies traditionally under-served by the business community at large • Multi-phased approach beginning in Washington state with planned expansion across the US in 3 years Who Is Leading the Charge? • Ignite Washington is led by a coalition of business, government and local citizens working to foster a state of digital readiness among local businesses • Architected by Meylah.com and International Media Partners What is the Goal? • Make 100,000 WA businesses to thrive in today’s digital world (total WA SMB’s = 540K) • Infuse 100 Million into the Washington’s local economy via digital commerce • Create new jobs in local communities Three keys to empowering local brands and businesses • Technology Readiness • E-Commerce Readiness • Marketing Readiness *SMBs are defined as those with less than 25 employees or under $5M in annual revenue and the focus is on those traditionally underserved by the business community at large.
  • 7. Introducing Seattle Digital Readiness Initiative Launch SHOP206.com Community Owned Portal Get Small Businesses Digitally Ready Endorsed by The City of Seattle Easily Scale Community Partnerships
  • 8. Why are we here? Four big facts driving Seattle digital readiness program 2 out of 3 jobs are created by small business in US Online buying is growing at10% YOY Online selling dominated by online retail segment by 41.6% increase (Dec9,2014) Most small businesses are losing out. 67% of small business cannot transact online in US
  • 9. Why do we need digital readiness for small businesses 3 big reasons driving Seattle digital readiness program Grow Sales and Customers Easily Find Local Products & Services Grow Our Local Economies
  • 10. What are we offering? SHOP206.com Online e-commerce platform Digital Readiness (Assessment, Clinics)
  • 11. Seattle Digital Readiness Initiative : How does it work? Digital Ready Assessment Attend Clinics/Summits Onboard to Shop206.com Get Promoted
  • 12. What is 6DOT Digital Ready Method • A holistic approach to assessing digital readiness • Takes only 15 minute to for a self-administered company assessment • Organized in 6 core areas & 42 supporting sub areas • Identified and developed by thought leaders in collaboration with small businesses • Tested methodology with many small businesses • Actionable takeaways, with resources available for key business areas – technology, ecommerce, marketing
  • 13. 13 Digital Infrastructure • Hardware • Operating System • Virus Protection • Connectivity Speed • Connectivity Type Digital Productivity • Office Tools • Office Collaboration • Backups • Customer Relationship Mgmt • Process Automation • Business Analytics • Accounting Digital Communications • eMail • Social Media • Community Engagement • Website • Blog Digital Commerce • Online Store • Online Revenue • Content • Fulfillment • Customer Support Digital Discovery • Website Ranking (SEO/SEM) • Online Directories • Social Sites • Deal Sites Digital Marketing & Advertising • eMail • Social Media • Ad Words • Display Ads • Sponsored Ads • Mobile Ads • PR Marketing • Reputation Mgmt • Content Small Business Digital Readiness Journey : Roadmap to Success
  • 14. What are the minimums you need to have? Digital Infrastructure • Hardware • Operating System • Virus Protection • Connectivity Speed • Connectivity Type Digital Productivity • Office Tools • Office Collaboration • Backups • Customer Relationship Mgmt • Process Automation • Business Analytics • Accounting Digital Communications • eMail • Social Media • Community Engagement • Website • Blog Digital Commerce • Online Store • Online Revenue • Content • Fulfillment • Customer Support Digital Discovery • Website Ranking (SEO/SEM) • Online Directories • Social Sites • Deal Sites Digital Marketing & Advertising • eMail • Social Media • Ad Words • Display Ads • Sponsored Ads • Mobile Ads • PR Marketing • Reputation Mgmt • Content
  • 15. What is available in your Digital Readiness Kit? GAME PLANNER DIGITAL READY REPORT CARD DIGITAL READY STARTER KIT
  • 16. Putting your Action Plan Together Communication Discovery Commerce Marketing JOIN SHOP 206.COM GET YOUR BUSINESS DIGITAL READY IN ONE STOP
  • 17. Your Contacts PATRICE THOMAS Patrice Thomas <pthomas@seedseattle.org> LANCE MATTESON Lance Matteson <LMatteson@seedseattle.org>
  • 18. What is Meylah.com? All-in-one turnkey mobile ready commerce software. Get a Demo Explore Online Selling Get a Free Digital Ready Assessment BLOGGING Create blog content quickly and easily get discovered in organic search results. SOCIAL MEDIA Publish content to your social accounts and easily bring your customers to your store to transact with you EMAIL LIST GENERATION Easily generate email by sharing your digital coupons and free digital downloads MULTIPLE REVENUE STREAMS Rapid creation of product and services listings for ecommerce SEARCH & MOBILE OPTIMIZED Increase your mobile friendliness ranking in search engines by listing your products and services EASY TO LAUNCH No listing or relisting fees, no upfront costs, takes less than an hour to launch your store

Notes de l'éditeur

  1. two out of every three jobs in the US each year?
  2. two out of every three jobs in the US each year?