With customers’ expectations being raised by the retail market and technology facilitating changing behaviors, the insurance industry faces a real challenge to keep up. Our data and in-depth insight into customer needs and purchasing behaviors, along with a comprehensive view of the market, will help you target your investment budgets more profitably and prepare you for the future.

1. 1
Reliable
data,
actionable
insights.
www.verdictfinancial.com
2016

2. 2
Reliable data, actionable insights.
With customers’ expectations being raised by the retail
market and technology facilitating changing behaviors,
the insurance industry faces a real challenge to keep
up. Our data and in-depth insight into customer needs
and purchasing behaviors, along with a comprehensive
view of the market, will help you target your
investment budgets more profitably and prepare you
for the future.
Patricia Davies
Head of General Insurance
General Insurance

3. 3
Our general insurance portfolio
With a subscription to our general insurance portfolio, you will have access to:
In-depth insight into the UK market by product type, reviewing the key drivers influencing change
and forecasting performance. Includes analysis of market size, COR/LR, regulations, future trends,
and financials. Data coverage includes general insurance market sizing for the previous four years,
and looking ahead to a five-year forecast. Use this information to inform your strategic planning.
Issue Insight
Interactive dashboards detailing proprietary consumer and SME data for all UK insurance products.
Our insight features profiles, segment analysis, and trend analysis. Our data coverage includes
purchasing behavior, consumer survey results, and SME survey results. Use this data to gain a full
understanding of consumer needs and preferences in your target markets.
Customer Insight
Detailed analysis of all distribution channels across personal and commercial lines, and the
drivers that are reshaping purchasing behavior. Includes channel analysis, purchasing trends, and
case studies. Data coverage includes GWP by channel and our broker survey results. Use this
information to ensure your channel strategy adapts to new trends and innovations.
Distribution
Interactive dashboards revealing insurers’ financial results by company and product in the UK, plus
an in-depth look at market-leading insurers. Analysis includes insurer profiles and case studies. Data
coverage includes insurer GWP and ratios over the last four years. Use this information to position
yourself one step ahead of your competitors.
Competitor Insight

4. 4
Unique consumer data
underpins our proposition
Our market surveys explore consumers’ behavior
and opinions, and go one step beyond to answer
the question: “Why”?
The Commercial Broker Survey conducted by
telephone in the first quarter of the year reaches 250
brokers, among which over 50% of premium income
is derived from commercial insurance. Topics
covered: business placement, rates, key issues,
consolidation, and e-trading.
The SME Survey carried out in the second quarter is
an online survey of micro-, small and medium-sized
companies (2,000 respondents). Topics covered:
product take-up, purchasing journey, key issues,
broker relationships, and added value services.
The Consumer Survey scheduled for the end of the
year will reaches 4,000 UK consumers online.
Topics covered: product take-up, purchasing
journey, and attitudes to telematics, covering motor,
home, pet, travel, gadget, home emergency, and
extended warranty insurance.

5. 5Reliable data, actionable insights.
An expert at your side
Did you know you can access our
team of expert general insurance
analysts as part of your service?
Our Ask the Analyst service is like
having your very own team of
industry experts. Whether you need
clarity on a research finding, or deeper
understanding on a particular issue,
you can pose your questions directly
to the people behind our research.
How can Ask the Analyst help you?
▪ Gain deeper understanding of our forecasts and methodologies by talking directly to the analysts behind the numbers
▪ Plan your next strategic move by seeking analysts’ views of where your industry is heading
▪ Dig into the detail of new growth opportunities with further clarification on changing market trends
▪ Quickly react to emerging industry developments through independent assessment and insight
www. ictfinancial.com

6. We find it to be an extremely valuable and trustworthy resource to gather UK general
insurance market intelligence, particularly when it comes to product development.
Proposition Manager
Royal & SunAlliance
We are provided with a breadth of content coverage on the UK general insurance market.
The team is always responsive and available to respond to any questions I have.
Senior Strategy Manager
Aviva plc
It is the only subscription in the market that gives us the information we require,
so it is a great value to our business.
Retail Market Manager
Allianz Insurance plc
We are supplied with a large amount of solid statistical information across a number of UK
general insurance lines. This content is very useful for our business operations.
Head of Property Insurance
ERGO Versicherungsgruppe
We are provided with comprehensive analysis on the UK general insurance market,
enabling us to dig deeper and understand the reasons behind trends.
Management Reporting Analyst
Travelers Insurance
What do our clients say?
6Reliable data, actionable insights.
www. ictfinancial.com

7. 7
Content 2016
Content type Content typeTitle Title
Issue/
Fascination
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UK Commercial Insurance Distribution 2016
Broker Servicing: Which Insurers Lead the Way?
UK Insurance Aggregators 2016
UK Personal Lines Distribution
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UK Personal Insurance Distrubution: Banks and Retailers
High Net Worth Home Insurance 2016
UK Personal Injury Litigation 2016
UK Private and Commercial Landlord Insurance 2016
UK Commercial Broker Strategies
AVIVA Insurance Scorecard
AXA Insurance Scorecard
General Insurance Analytics: Claims & Expenses
UK General Insurance Competitor Analytics
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Customer Segmentation in UK Insurance: Convenience
Putting the Customer First
What Consumers Want: Insurance Payment Methods
Customer Segmentation in UK Insurance: Individualism
Competitor
Insight
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Insurance Competitor Profile: Sainsburys
Insurance Competitor Profile: Tesco
Insurance Competitor Profile: Admiral Group
Insurance Competitor Profile: Allianz
Insurance Competitor Profile: Aviva
Insurance Competitor Profile: Direct Line Group
Insurance Competitor Profile: AXA
Insurance Competitor Profile: RSA
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Customer Segmentation in UK Insurance
UK Household Insurance: Distribution and Marketing
UK Pet Insurance: Distribution and Marketing
UK Private Motor Insurance: Marketing & Distribution
UK Travel Insurance: Marketing & Distribution
What Customers Want Home Emergency Insurance
What Customers Want: Gadget Insurance
What Consumers Want: Payment Protection Insurance
Customer
Insight
Issue/
Fascination
Competitor
Insight
2016 20162016 2016
Customer
Insight

8. • UK Insurance Essentials
Country
Insight
8
Content 2016
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Issue Analysis: TBC
Issue Analysis: TBC
UK Commercial Property Insurance: Market Dynamics and Opportunities
UK Commercial Motor Insurance: Market Dynamics and Opportunities
UK Employers' Liability Insurance: Market Dynamics and Opportunities
UK Household Insurance: Market Dynamics and Opportunities
UK Pet Insurance: Market Dynamics and Opportunities
UK Private Motor Insurance: Market Dynamics and Opportunities
UK Travel Insurance: Market Dynamics and Opportunities
UK SME Insurance: Competitor Dynamics
UK SME Insurance: Distribution Dynamics
UK SME Insurance: Market Dynamics
How SMEs Act: Insurance Relationships and Loyalty
How SMEs Act: Technology and Risk
UK SME Industry Analytics: Construction
UK SME Industry Analytics: Education
UK SME Industry Analytics: Health and Social Work
UK SME Industry Analytics: IT and Business Services
UK SME Industry Analytics: Manufacturing
UK SME Industry Analytics: Real Estate and Renting
UK SME Industry Analytics: Wholesale and Retail Trade; Repairs
UK SME Product Analytics: Business Interruption Insurance
UK SME Product Analytics: Directors’ & Officers’ Liability Insurance
UK SME Product Analytics: Employers’ Liability Insurance
UK SME Product Analytics: Key Man Insurance
UK SME Product Analytics: Motor Insurance
UK SME Product Analytics: Personal Accident and Business Travel
UK SME Product Analytics: Private Medical Insurance
UK SME Product Analytics: Professional Indemnity Insurance
UK SME Product Analytics: Property Insurance
UK SME Product Analytics: Public Liability Insurance
Issue/
Fascination
Content type Title Content type Title
2016
Competitor
Insight
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Competitor profile update - Admiral
Competitor profile update - Allianz
Competitor profile update - DLG
Gibraltar Returns Analysis Report - title to be confirmed
UK Commercial Motor Insurance: Competitor Dynamics
UK Commercial Property Insurance: Competitor Dynamics
UK Employers’ Liability Insurance: Competitor Dynamics
UK Household Insurance: Competitor Dynamics
UK Pet Insurance: Competitor Dynamics
UK Private Motor Insurance: Competitor Dynamics
UK Travel Insurance: Competitor Dynamics
Customer
Insight

9. 9
Content 2016
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Personal lines Distribution 2016 version
Mass Affluent
Home Emergency
UK Directors' & Officers' Insurance: Market Dynamics and Opportunities
UK Professional Indemnity Insurance: Market Dynamics and Opportunities
UK Household Insurance: Distribution and Marketing
UK Pet Insurance: Distribution and Marketing
UK Private Motor Insurance: Distribution and Marketing
UK Travel Insurance: Distribution and Marketing
SME Insurance – The Direct Channel
Consumer Behaviour Insight: Mass Affluent Megatrend issue (Individualism )
Consumer Behaviour Insight: Mass Affluent Megatrend issue (Timelines - TBC)
Issue/
Fascination
Content type Title
Competitor
Insight
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Competitor profile update - Hiscox
Competitor profile update - RSA
Competitor profile update - LV
Customer
Insight
2016

10. Then why not get in touch.
Interested in finding out more?
Simply complete the below form and return it via one of the following methods:
Contact Information:
Email:
enquiries@verdictfinancial.com
Post:
Verdict Financial,
Online:
www.verdictfinancial.com/find-out-more
John Carpenter House, 7 Carmelite Street
London EC4Y 0AN
Phone:
+44 (0) 20 7936 6400
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