Impact of AI on future jobs

1. AI and Future Jobs
Prof. Dr. David Asirvatham
Contact: david.asirvatham@taylors.edu.my
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1. Till what year would you work?......2050/2060/2070?
2. How do you see the world 10/20/30 years from now?
2030 2040 2050

4. Success of a Nation – Digital Economy
LAND
+
LABOUR
CAPITAL
+
ENERGY
TECHNOLOGY
Data Science
+
Artificial Int.
+
Cybersecurity
+
Engineering
PRIMARY WEALTH CREATING ASSETS
1800 2020

5. THERE ARE 5 MAJOR TRENDS
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6. #1 Use of Technology
• The use of technology will be
everywhere
• Technology will enhance
Businesses
• IoT Devices, Connectivity,
Wearable Devices, etc.
• Technology will create
opportunities
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7. #2 Mobile Phone – Central Control
• Mobile Phone will become multi-purpose tool
• Phone, e-cash, Remote Key, Credit Card, Remote
Control, etc.
• People prefer to use Mobile Technology
• WiFi/Bluetooth service will be come vital
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8. #3 Creativity & Innovation
• There will be a demand for new products and
services in Engineering and Management
• New products or services will need new ideas and
creativity
• We need innovate and re-invent our
businesses/products/services
• Creativity becomes more important
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9. #4 Global Workforce
• No borders
• Global mobility
• Work from anywhere
• Multi-culture
• Companies will source for
talents from all parts of the world
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10. #5 Disruptive Technology
• Internet & Mobile:
– Taxi – Uber, OLA, Grab, etc
– Courier – many players
– Travel – Ticketing (Skyscanner) and
Hotel (Agoda)
– Shopping – Lazada, Alladdinstreet,
11thStreet, Amazon, etc.
• IoT, Big Data and Cloud......
• Banking....Bitcoin, Alipay, etc.
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The world of Artificial Intelligence (AI)
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Next Biggest Disruptor - AI

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Jobs that may be “replaced”
by AI-based Machines

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Police Vehicles
New York: Law-enforcement agencies across the city have adopted aerial drones to
map crime scenes, monitor large events and aid search-and-rescue operations

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Truck Drivers, Shipping Crews & Pilots
Major car manufacturers will roll-out
driverless cars by 2019/20.
No truck drivers or shipping crews?
Entire transport system will change
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AI will create new
content
• Brands like USA Today, CBS and
Hearst are already using AI
technology to generate content.
• Wibbitz offers a software-as-a-
service (SaaS) platform that allows
publishers to turn written content
into video content through AI
video production.
Content Creation and Journalists

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CHEFS
• Chef Watson, it’s able to generate entirely
new recipes from scratch using an
astonishing knowledge of taste chemistry
and flavor pairings.
• Customize to the taste of individuals
• robots like Miso Robotics’ burger-
preparing Flippy are capable of preparing
meals and serving them up at speeds that
human chefs struggle to achieve
• Add table delivery drones into the mix
and you don’t even need human waiters
to deliver the food to customers.

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FINANCIAL ANALYSTS,
ACCOUNTANTS & BANKERS
• AI can spot patterns and make trades
faster than even the most eagle-eyed of
human analysts.
• With billions of dollars (or more) at stake,
it’s no wonder that machine learning tools
are all the rage, while some estimates
suggest that around 30 percent of banking
sector jobs will be lost to A.I. within the
next decade.

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CONSTRUCTION WORKERS OR
OTHER MANUAL LABOUR JOBS
• bricklaying on construction
sites, working in warehouses, or picking
fruit and vegetables on a farm, there’s
no doubt that a large number of manual
labor jobs that once required humans
can now be carried out by robots.
• Ability to work nonstop without getting
tired.

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AI will fight
challenging
diseases
• AI and peer-to-peer
network of computers
could have the capability of
solving some of the world's
most challenging health
problems by collecting and
analyzing human molecular
data.
• Machine-learning
technology seeks to identify
and analyze illnesses to
enable new drugs,
treatments and cures at a
fraction of the time and
cost.
Machines to help in Medical treatments

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Industry 4.0
Manufacturing Industry will change

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AI will aid knowledge
workers
• AI technology also has the
ability to aid employees,
especially those in
knowledge work.
• Tools like Gong, Chorus and
Jog are able to record calls
made by sales and
customer service
representatives. This
technology can coach
customer service workers to
speak more effectively.
• AI to increasingly support
white-collar workers.
Humans will need to work with Machines

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Transformation of the Manufacturing Industry

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Impact of Automation on Jobs

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Changes in Workplace by 2030
• Many jobs will be automated
• 85M jobs will be displaced; 97M new jobs will be created
• 40% of Core Skills will change
• Seamless integration between human and machines
(IR5.0)
• Degrees will become obsolete; Skills become important
• Graduates to remain in “beta” mode – continue to learn
new skills

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AI will probably not make
human workers obsolete, at
least not for a long time

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AI will continue to drive massive
innovation that will fuel many existing
industries and could have the potential
to create many new sectors for growth,
ultimately leading to the creation of
more jobs

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• Eliminating 1M jobs and creating 1M new
jobs would appear to have negligible
impact.
• This would represent a huge economic
disruption for the country
• Millions of people with their jobs at stake
• Re-training and Re-skilling is required

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Why the world will change?

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IoT, Big Data and AI – the New
‘Superpowers’ In the Digital
Universe
Linda Misauer , 2017

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Growth of Big Data
Source: www.hrboss.com

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IOT, Big Data and AI
Source: I-ON Communication blog

32. New Digital Divide:
Human vs Machine
• Machines (AI and ML) will challenge
humans
• Machines will make decisions –
sometime, machine make better
decision than humans
• Don’t compete with Machines

33. Education and Technological Skills become
key to seek jobs in the Future

34. Education:
Which Skills
to Learn?

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Top 20 Emerging Jobs by LinkedIn

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Tech Jobs

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Which skills are important for the future?
Future Skills

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AI and it’s impact on Workforce

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Impact of automation in US (2016-2030)

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Teacher-Student Skill Priority Gap

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Five Trends shaping the Future of Work

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Transforming Universities and Colleges
It is predicted that digital collaboration platforms, artificial
intelligence, and immersive, mixed reality will be powerful tools to
address key teacher needs including:
• Transforming classroom time to focus on personalized learning
approaches
• Purpose-led Learning
• Inclusivity, to amplify the abilities of all students
• Developing critical skills through socially embedded experiences
• Providing immersive and multi-sensory experiences that prime
learners for deeper engagement

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AI Technology
• AI Technology market is flourishing
• Startups and the Internet giants are acquiring the AI Technology
very quickly (Forrester Research)
• AI industry generated $5.78 billion in 2020, and is anticipated to
generate $32.62 billion by 2030
• Big Data is the fuel for AI.
• More devices are connected to the Internet (IoT), the more data
is gathered and analysed using AI

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Hottest AI
Technologies
(by Forrester)
1. Natural Language Generation
2. Speech Recognition
3. Virtual Agents
4. Machine Learning Platform
5. AI-optimised Hardware
6. Decision Management
7. Deep Learning Platforms
8. Biometrics
9. Robotic Process Automation
10. Text Analytics and NLP

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Conclusion
1. AI will change the world – it will change the way we
live, way we work, and the way we interact.
2. Machines will challenge humans in many areas
3. Machines can make decisions
4. Digital Divide between Humans and Machines
5. Technological Skills will become increasingly vital
6. Human will need to acquire the right future skills
7. Acquire the right skills, so that you are not out of
job.

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