Team Playbook – Practices to increase the performance of your team

1. TeamPlaybook

3. 404!
001

4. Support teams Dev teams

7. ORGANIZATIONAL SILOS
Dev
IT
Support
Marketing
All teams
Non-technical
teams
Technical
teams

9. ORGANIZATIONAL SILOS
Dev
IT
Support
Marketing
All teams
Non-technical
teams
Technical
teams

10. The human part
is the hard part.

12. Tools
People
Practices

13. Tools
People
Practices

14. VLAD
CAVALCANTI
Channel Manager, EMEA South

15. UNLEASH THE
POTENTIAL OF EVERY
TEAM

16. Greatteamwork
rightpractices
rightproducts
+
rightpeople

17. WHAT’S INSIDE?
Workshops
for assessing team health,
challenging assumptions, and
uncovering improvement
actions.
Activities
that build the connection with
your customers and each other.
Techniques
for going about your every-day
work in a more effective way.

18. HEALTH MONITOR

20. WHAT’S INSIDE?
Job to be done
So you know when and why to
run the play.
Vital stats
Length, materials, who to
involve, etc.
Instructions
Step-by-step guidance with tips
and examples.

21. Project
poster

23. One-pager
You have an up-to-date
project summary, shared with
the team and stakeholders.
Project posters and team health
Shared
understanding
You have consensus on the
“what”, “why”, and “how”.

24. TRY A PROJECT POSTER
Why
Refine your thinking and share
info with stakeholders.
When
Throughout the “envisioning”
phase.
Who
Your project team, sponsor, and
stakeholders.

25. Project poster
Confluence Blueprint
Project poster
Confluence Blueprint
How does this project fit with the strategy?
Team project owner Team members Project status: Active / Inactive / Shipped
Problem space
Why are we doing this?
PROBLEM STATEMENT
What problem/need are you trying to solve/fulfill?
IMPACT OF THIS PROBLEM
What’s the impact of this problem on our customers and to our business?
How do we judge success?
Possible solutions
Validation
What we already know:
What data or insights do you have to validate this?
Link to details:

27. WHAT’S NEXT?

28. www.atlassian.com/team-playbook/plays/incident-values
Play +
Example
Align around
values

29. Play +
Example
Align around
values
Atlassian Incident
Values

30. Play +
Example
Align around
values
We’re far
from living
this value 👎
We nail this
value 👍
Value 1

31. Play +
Example
Align around
values

32. Play +
Example
Align around
values

33. Insert your own values in the play
Bring together teams that don’t
typically meet
Assess specific projects or practices
with your values
Align around
values
Tips
Use a Trello board instead of posters
and sticky notes

34. Case Study

36. Problem areas
Unknown stakeholder
expectation
No shared
understanding
No clear owner

37. The Plays

38. Demo trust

39. DACI

40. Pre-mortem

41. The outcome

43. Idea +
Example
Tips
Build empathy
ShipIt
24 hours to innovate.

44. Build empathy
Better Kudos ShipIt Project
Idea +
Example
+
Tips

45. Build empathy
Better Kudos ShipIt Project
Idea +
Example
Dev
Tips
Design
HR

46. Start small; if you don’t have 24 hours,
start with 4
Choose a theme that encourages different
teams to mix together
Celebrate as a team! 🎉
Idea + Example
Build empathy
Tips

50. Start small Find allies Spread the
word
Practice
facilitation
Become a Playbook champion!

51. Image from K-Mac
HEALTH MONITOR KITS

52. atlassian.com/team-playbook

53. Gracias
VLAD CAVALCANTI | CHANNEL MANAGER, EMEA | @VLADCAVALCANTI