2. Question Everything
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Tuesday, February 9, 2010 2
3. Implementing Change
Technology
Customer
Alignment
Service
Tuesday, February 9, 2010 3
4. Book Management
current system
quality
large projects
Tuesday, February 9, 2010 4
what are the pros and cons of current system? what works? what doesn’t? what are the problems?
can we maintain the quality of the database and improve speed of delivery?
can tech help us?
can we make changes that will help us with large projects? (summit)
5. Book Source: Book Source:
Vendors with online capability Express Standard School/public book fairs, local
System System bookstores, donations, out of
(electronic records, pre- town purchase, conferences,
processed books)
Amazon, other
vendor ships books arrive at
books to school library services
2-5 days
MARC records
downloaded to system
packing slip/
PO checked
DRAFT
lib services
intervention 1-8 weeks
books arrive at books organized by
local school date of arrival (carts)
1 hr -1 day
packing slip checked books cataloged
(LMT/Secretary) lib services
(find record/align intervention
to system)
school-based
customized
books temporarily
processing stored (carts)
books placed on
school bookshelf books processed
(laminate, bar code,
Database Quality Control: labels, stickers, etc.)
- electronic
- MARC record alignment (after
delivery to school)
- re-cats from Alex transition (on-site)
- barcode/label reprint (at school) DRAFT books boxed and
sent to school Database Quality Control:
- electronic
- MARC record alignment (before
delivery to school)
books placed on - re-cats from Alex transition (at LTRC)
Book Mgt. Workflow school bookshelf - barcode/label reprint (at LTRC)
Tuesday, February 9, 2010 5
6. Standard System
books arrive at library services
packing slip/PO checked
books organized by arrival date
(carts)
books cataloged - find record,
align with system
books temporarily stored
(carts)
books processed (cover, labels,
bar code, etc)
books boxed and sent to school
books placed on school library
bookshelf
Tuesday, February 9, 2010 6
7. Express System Standard System
vendor ships books to school books arrive at library services
records downloaded to system packing slip/PO checked
books arrive at local school books organized by arrival date
packing slip checked (carts)
school customized processing books cataloged - find record,
books placed on school library align with system
bookshelf books temporarily stored
(carts)
books processed (cover, labels,
bar code, etc)
books boxed and sent to school
books placed on school library
bookshelf
Tuesday, February 9, 2010 7
9. Rumor Control
We are abandoning the ‘old’ system
both systems will be used
book source determines system
most books will be funneled through express system
Tuesday, February 9, 2010 9
10. Rumor Control
The way we’ve always done it is better
both are needed to manage all purchased books
both are correct in terms of cataloging and processing
both provide a way to fix mistakes (when is the question)
using both will provide a more consistent delivery timeline
and allow us to accommodate large orders
Tuesday, February 9, 2010 10
11. Rumor Control
People in Library Services will Lose Jobs
never said nor insinuated in any way from day one
jobs/function will change
new skill sets will need to be learned
“Relearn, Renew, or Retire”
Tuesday, February 9, 2010 11
loss of jobs has never been stated but it has always been stated that your job may change, that what you do may be different, that what we ask you
to do will change.
12. Rumor Control
Turnaround Time will be too Quick
express system will increase speed of book delivery
standard system will become faster because fewer books
will be entering this system
paradigm shift - majority of mgt will be electronic
Tuesday, February 9, 2010 12
13. Why Change? Why the new system?
Goal 1: Literacy
more opportunities for more kids to read more books
LMTs can respond more quickly to title requests and
curriculum alignment opportunities
collaboration opportunities
Technology
Customer
Alignment
Service
Tuesday, February 9, 2010 13
14. Why Change? Why the new system?
Goal 5: Efficient and Effective
faster delivery of books to schools
improve quality of catalog (fix errors, re-cats)*
redundancy/training efficiency
Technology
Customer
Alignment
Service
Tuesday, February 9, 2010 14
fix errors on the back end, not front
15. Why Change? Why the new system?
Customer Service
book mgt is not our only job
resource alignment (Science depot, Discovery)
web 2.0, e-books, Blio
e-readers - iPod, Kindle, Sony, B&N, iPad
Summit and Title projects; new high school
professional development opportunities
Technology
Alignment Customer
Service
Tuesday, February 9, 2010 15
16. Why Change? Why the new system?
Technology
online services from vendors
Alexandria system
collection development data
it’s the way we should be doing book mgt (avail 10 years)
Technology
Alignment Customer
Service
Tuesday, February 9, 2010 16
