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Business-to-Business 
Market Research 
Class Leadership Report by 
Abhishek Nand and Sam Bachra
“To steal ideas from one person is plagiarism, 
to steal ideas from many is research” 
-Unknown
Market Research – Formalized Curiosity 
• Seeking market and consumer insights 
• Leveraging it to maximize impact of the 
product & its communication 
• Therefore, driving business growth by giving 
the company a competitive edge
http://www.youtube.com/watch?v=n1FDWTRh 
ARk 
How & why market research is commissioned by 
Paul Hague (B2B International)
A decision making tool that answers… 
Who our Target Group is 
Helps identify the right playground 
What they want 
Helps in product development 
Why they want it 
Helps position the brand relevantly 
How they want it
Customers are getting smarter 
“A startling 60%* of the buying decision is made 
BEFORE speaking with a supplier” 
*The End of Solution Sales, Harvard Business Review 
 Seek information and not help 
 Search for solutions online 
 Determine the criteria themselves
Giving birth to ‘Content Marketing’ 
“when customers need you and you seek out with 
RELEVANT, EDUCATIONAL, HELPFUL, COMPELLING and 
sometimes ENGAGING information”
Relationships 
• 80/20 Rule 
• Post Sale
Causing a Paradigm Shift 
From Self-servicing 
“But our product, it has all these great 
features and functionality that you’ll love” 
To Buyer-centric 
“Here are ways to solve your problem 
and attain your goals”
Thank You

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B2B market research - Abhi & Sam

  • 1. Business-to-Business Market Research Class Leadership Report by Abhishek Nand and Sam Bachra
  • 2. “To steal ideas from one person is plagiarism, to steal ideas from many is research” -Unknown
  • 3. Market Research – Formalized Curiosity • Seeking market and consumer insights • Leveraging it to maximize impact of the product & its communication • Therefore, driving business growth by giving the company a competitive edge
  • 4. http://www.youtube.com/watch?v=n1FDWTRh ARk How & why market research is commissioned by Paul Hague (B2B International)
  • 5. A decision making tool that answers… Who our Target Group is Helps identify the right playground What they want Helps in product development Why they want it Helps position the brand relevantly How they want it
  • 6. Customers are getting smarter “A startling 60%* of the buying decision is made BEFORE speaking with a supplier” *The End of Solution Sales, Harvard Business Review  Seek information and not help  Search for solutions online  Determine the criteria themselves
  • 7. Giving birth to ‘Content Marketing’ “when customers need you and you seek out with RELEVANT, EDUCATIONAL, HELPFUL, COMPELLING and sometimes ENGAGING information”
  • 8. Relationships • 80/20 Rule • Post Sale
  • 9. Causing a Paradigm Shift From Self-servicing “But our product, it has all these great features and functionality that you’ll love” To Buyer-centric “Here are ways to solve your problem and attain your goals”

Notes de l'éditeur

  1. Ask question here.
  2. Consumers are getting smarter -Team buyers About 1 min on this slide -Marketing Dialog article
  3. -Content marketing – getting onto social media, being able to see you. – -SEO/SEM search engine marketing.
  4. -talk about post sale- building relationships for future. -80/20 rule – smaller customer base.
  5. What does the class prefer? Examples. Labatt.