We are a team of experienced medical, paramedical and software professionals, working to bridge the gap between hospitals and their patients. Patients have a little understanding of their disease conditions and treatment plans, even after their discharge. We provide solutions and services that deliver superior patient engagement. We use our proprietary communication platform and engagement protocols with an intimate understanding of people and expertise to become partners in people’s health and wellbeing ; and improve hospital operations and revenue at the same time.

1. Patient Engagement Solutions for Hospitals
Changing quality of healthcare one interaction at a time
“Patient engagement is the blockbuster drug of the century.”
Dr. Farzad Mostashari,
former head of the Office of the National Coordinator for Health Information Technology

2. Problems Hospitals face today
01
Hospitals lose contact with
their patients after discharge
Patients forget 70% of advice
given at discharge, 30% stop coming
Decreased
Patient compliance
Missed
Appointments
Poor health
outcomes
Decreased
Patient satisfaction
LEADS TO
Loss of
Revenue

3. Solution
02
What is Patient Engagement
Improved Patient
Satisfaction and
compliance
As a result of which there is
Patient engagement is an intervention concept of enabling
patients to become active, willing and confident in improving and
managing their own health.
Improved
Quality of care
And better outcomes
Improved financial
And operations
efficiency in hospitals

4. Current Model in Hospital
03
No / Partial Engagement
Occasional Phone calls & Occasional SMS and Email
No Protocols / Defined Pathways
No Monitoring & Reporting
Very Expensive
Critical HR & Staff retention issues
No technical and domain expertise

5. Patient Engagement Solution by Healtho5
04
Well trained, multi-lingual Doctors, Nurses and
Support staff help provide continuum of care
Co-Authored Protocol / Clinical Pathway together with
Hospital and its departments
Efficient Task Management and Reporting services
Dedicated Phone numbers and 100% transparency in
operations
Onsite and Remote services
Secure data with highest standards and ensure
ownership of data to hospitals

6. Patient Engagement Solution by Healtho5
05
We do this by
- Branded Hospital app for your patients
- Regular phone calls for monitoring
- Reminders to patients on your behalf by our nurses
- Support for online appointment bookings
- Automated SMS reminders to encourage compliance
- Regular emails and health tips
- Patient Education
Ability to run targeted Campaigns
Data collection and patient generated health record

7. Pricing and ROI
06
- Increased patient loyalty and regular visits as per protocols
- Increased revenue from Pharmacy, Labs and Diagnostics and by
continued consultation
- Typical cost of Ho5 Solution would be from 1% - 5% of the revenue
generated
ROI
We work on monthly or quarterly pricing model
Per Patient / Per Use model – 100% no extra cost to
build / manage any system

8. The Company
07
Founded in February, 2015
Headquarters – Bengaluru , India
Self-funded , bootstrapped by board members via
Previous ventures
15 FTEs

9. Contacts
08
Kousik Rajendran
+91 99004 86154
kousik@healtho5.com
Dr. Neelesh Bhandari
+91 70220 25536
neelesh@healtho5.com

10. Citations
09
Coulter, Angela. "Patient engagement—what works?." The Journal of ambulatory care management 35.2 (2012):
80-89.
Domecq, Juan Pablo, et al. "Patient engagement in research: a systematic review." BMC health services
research 14.1 (2014): 89.
Joe, George W., D. Dwayne Simpson, and Kirk M. Broome. "Retention and patient engagement models for
different treatment modalities in DATOS." Drug and Alcohol dependence 57.2 (1999): 113-125.
Laurance, Jeremy, et al. "Patient engagement: four case studies that highlight the potential for improved health
outcomes and reduced costs." Health Affairs 33.9 (2014): 1627-1634.
Barello, Serena, et al. "The challenges of conceptualizing patient engagement in healthcare: a lexicographic
literature review." Journal of Participatory Medicine 6.11 (2014).
Cash-Gibson, Lucinda, et al. "Automated telephone communication systems for preventive healthcare and
management of long-term conditions." The Cochrane Library (2012).
Hibbard, Judith H., and Jessica Greene. "What the evidence shows about patient activation: better health
outcomes and care experiences; fewer data on costs." Health affairs 32.2 (2013): 207-214.
Carman, Kristin L., et al. "Patient and family engagement: a framework for understanding the elements and
developing interventions and policies." Health Affairs 32.2 (2013): 223-231.