This document discusses object-oriented thinking and some key principles for designing content spaces. It explains that humans think in objects and exist in places, and that basic human needs in any place include orientation, consistency, and organization. Orientation involves understanding the objects, their relationships and available options. Consistency provides reliable properties so objects can be recognized and interacted with predictably. Organization allows arranging spaces and objects in ways that make sense. Content spaces should apply these principles by naming objects, grouping them, relating them to each other, and allowing movement within a consistent structure.

1. quantum content
Ekaterina Mitova, SAP
Dimiter Simov - Jimmy, SAP
@ekaterinamitova @dsimov

2. agenda
1. about object-orientedness
2. examples
3. concept & some principles
4. more examples
5. take home

3. who we are
Ekaterina Mitova
user-assistance developer
founder of the 1st BG robotics school
inspiration and innovation seeker
likes to find new ways to do her job
better
believes that you can always improve
things
Dimiter Simov Jimmy
usability professional
UX mentor and trainer
founder of the 1st BG usability
consultancy
likes to raise usability awareness
believes that IT can be usable

4. There is no boundary
between design and
content; they both fall
under the UX
umbrella.
Design is as important
to technical writers as
is writing to
designers.
disclaimer

5. think of a word

6. imagine to run

7. imagine pink

8. imagine beautiful

9. word probability
60-65% noun
15-20% abstract noun
4-5% name
4-5% interjection
4-5% adjective
4-5% adverb
1-3% verb
2% unknown
> 75% object

10. we, humans,
think in objects
exist in places

11. basic human needs in any place
orientation
consistency
organization

12. orientation
In any place (physical,
digital, or other), we
need to know or intuit
the objects, the
relations, and the
options that we have.
We need to answer
these questions:
1. What are the objects?
2. Where are the objects?
3. How many are the
objects?
4. How do the objects
relate to each other?
5. What is my role?
6. What can I do here?

13. a place inside

14. a place outside

15. a place in virtuality

16. a place in the imagination

17. a place on my computer

18. a place in the cloud

19. a content place?
1. What are the objects?
2. Where are the objects?
3. How many are the objects?
4. How do the objects relate?
5. What is my role?
6. What can I do here?

20. a content place?

21. another content place

22. who are the members?

23. imagine these were your family books

24. consistency
We need and expect
reliable properties of a
place (interface) so that
we can learn and
recognize the objects to
perform actions on and
with them.
recognizable appearance:
objects keep familiar look
wholeness: all properties of and
actions with an object in one
place, constantly available
predictable behavior:
things that look alike
behave alike

25. recognizable
appearance
objects keep
familiar look

26. services in SAP Cloud Platform

27. product pages in documentation (SAP)

28. product pages in documentation (Google)

29. product pages in documentation (Microsoft)

30. topics in documentation (SAP and Google)

31. button

32. dropdowns

33. multi- or single-select

34. predictable behavior
things that
look alike
behave alike

35. SAP Cloud Platform – product page

36. new window/tab
another SAP subsite

37. same window
popup PDF file

38. same window
another SAP subsite

39. stable behavior?
new window/tab
another SAP subsite
same window
popup PDF file
same window
another SAP subsite

41. wholeness
all properties of
and actions with
an object in one
place, constantly
available

42. manage files on an Android device

43. what's new / release notes

44. we can tolerate a lot
of variance,
less change = less
strain

45. name objects and
spaces
relate objects and spaces
to other objects and spaces
move objects and
groups around
group multiple
objects by traits
organization
As we gain experience and skills in
a domain, we begin to feel the
need to arrange the spaces and
objects in a way that makes sense
to us and our work

46. here is how Jira does it
link (relate) issues
to other issues
label issues
to group them
search and save
for later use
search by anything
save for later use
control view columns
and column order
dashboards
personal and shared
name
anything
move
issues

58. take home

59. basic human needs in a
place
orientation: know the objects, relations,
and options we have
consistency: reliable properties so we can
learn, recognize and interact with the
objects: appearance, behavior, wholeness
organization: arrange spaces and objects
our ways: name, group, move, relate

60. bonus

61. two ways to group things
by place by property

62. 'quantum' object superposition
digital worldphysical world human mind

63. 'quantum' content

64. topics: same content twice in same structure

65. snippets: same content in different places

66. variables: same name everywhere

67. labels: one item at many locations

68. join us at UX Sofia
17 - 20 Nov 2020
uxsofia.com