Nick Wallace, Government Analyst, Public Sector Ovum Momentum for the adoption of cloud services continues to grow in the public sector as services mature and agencies experience in buying and using cloud services grows. As agencies steadily incorporate various cloud components into their environment, it is clear that public sector organisations are starting to realise the benefits of cloud. In fact if one where creating a “greenfield” service, “in the cloud” would be the default approach. However the reality is that most institutions are not in this position. Most have to manage a legacy environment that comprises aging technology, duplicate, inefficient and inconsistent business processes. Developing and implementing a staged migration to cloud will be pivotal when determining whether the “as-a-service” promise facilitates innovation or undermines organisational integrity

1. Is cloud the right fit for
your needs now?
Nick Wallace, Government Analyst, Public Sector Ovum

2. Immediate outlook
 Uncertainty over political landscape
Brexit
Devolution – and dissolution?
Combined city authorities
 Economy in state of flux
Rise in number of tech start ups
Unicorns replaced with cockroaches
Uberisation
 Legacy won’t go away
Resurgence of old-school vendors
Multi modal approach to IT

3. Government desires …

4. The pragmatics of digitalizing government
 Starting with the citizen experience
 Creating a consistent customer experience
 Move beyond “transactions” & “life events”
 Agile technology vis agile government
 Digital Government cannot be just a thin veneer of modern
services on top of outdated policy development practices
 Need to enable more responsiveness in government policy
 Challenges engaging the public in accepting iterative
government
 Measuring outcomes from a citizens perspective
 Moving from products to platforms
Computer says NO

5. • Budget constraints
• Governance & procurement process
• Compliance
• Security
• Legacy integration
• Business continuity
£
But, the reality of public sector ICT…

6. The proliferation of devices, solutions, electronic data

7. Greener grass beyond the firewall

8. 1. Cloudy is as cloudy does
2. Can’t make a silk purse out of a sow’s ear
3. It takes two to tango
4. Every £ invested in a cloud service strengthens a solution that can be reused by
other agencies
5. Compounding organisational learning is better and safer than ‘big bang’
Five big ideas to think about

9. • What business needs align well to the cloud services model … and what don’t?
• How do constraints in the ICT status quo shape the case for cloud sourcing?
• What enablers need to be in place to guide and accelerate cloud services adoption?
• Where should agencies start to gain cloud sourcing skills?
• What areas are best avoided … at least in the first instance?
• Are private or public cloud services a better fit?
But, where to start?

10. 1. Opportunity - Accelerate achievement of innovative service delivery and
productivity outcomes
2. Leadership - Communicate effectively and exercise prudent but outcomes-
oriented project management
3. Mindset - Define pragmatic, outwards looking, requirements that are
informed by available solutions and common-sense benefit/cost/risk trade-
offs
4. Approach - Get started and embrace the benefits of compounding
organizational learning
5. Behavior - Collaborate, share and reuse
Five principles for successful cloud services adoption

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