Personal Information
Entreprise/Lieu de travail
São Paulo Area, Brazil Brazil
Profession
Executive Innovation & Design Leader
Site Web
ericofileno.com
À propos
Strategic Designer, Service Innovation Leader, UX Global Shaper, Startup Mentor & Design Thinking Pioneer.
I have been designing software, websites, appliances, devices, and services that are used by millions of people every day around the world. I have been working with user research, design thinking, UX strategy, service design and interaction design for global brands since 1995.
In the early 2000s, I was the pioneer for igniting Service Design, UX and Interaction Design movements in Brazil.
Mots-clés
design
faberludens
prototype
ux
interaction
ixd
usability
conceptual
ucd
ucd11
service
user-centered
storyboard
sketch
psychology
experiência do usuário
historia
brasil
innovation
service design
design thinking
research
uxlx
teste
usabilidade
servicedesign
information architecture
user experience
otherness
empathy
strategy design
ethnography
design research
cx
designthinking
inovação
marketing
mkt20br
mobile
2012
brazil
sustentability
dcu
diseo
usabilidad
software
postgraduate
userexperience
mediao
wud
card sorting
user centered design
wireframe
emocional
Tout plus
- Présentations
- Documents
- Infographies
Design in Tech Report 2018
John Maeda
•
il y a 6 ans
The role of Design Thinking
Pieter Baert
•
il y a 8 ans
75 exemplos de Modelagem e Prototipagem de negócios Inovadores
João Paulo Nogueira
•
il y a 12 ans
on Service Design
Patrick Quattlebaum
•
il y a 11 ans
Truth and Dare - Out of the echochamber into the fire
Jason Mesut
•
il y a 12 ans
Mobile Design. Strategic Solutions.
Theresa Neil
•
il y a 11 ans
Mapping Experiences and Orchestrating Touchpoints | Chris Risdon & Patrick Quattlebaum | UX Week 2012
Adaptive Path
•
il y a 11 ans
Design for Delight - The Innovation Catalysts
Stephen Gay
•
il y a 10 ans
This Is Service Design – UX Week 2011
Jamin Hegeman
•
il y a 12 ans
Brugnoli System Ux
frog
•
il y a 15 ans
UX design, service design and design thinking
Sylvain Cottong
•
il y a 14 ans
Social Experience Design @ Interaction 13
Erin 'Folletto' Casali
•
il y a 11 ans
Design Is Hacking How We Learn
frog
•
il y a 11 ans
Frames: Notes on Improvisation and Design
Liz Danzico
•
il y a 14 ans
Mapping the Journey – Experience Beyond the Screen
Jamin Hegeman
•
il y a 11 ans
Fjord trends 2013
Fjord
•
il y a 11 ans
trendwatching.com's THE FUTURE OF CUSTOMER SERVICE
TrendWatching
•
il y a 9 ans
All The Screens: Cross Platform Design Strategies
Theresa Neil
•
il y a 11 ans
Service Design Thinking - How to successfully innovate beyond buzzwords
Marc Stickdorn
•
il y a 10 ans
book // Fab Lab: A Vanguarda da Nova Revolução Industrial (Fabien Eychenne + Heloisa Neves)
Heloisa Neves
•
il y a 10 ans