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Growing Great Test
          Analysts
Cowboys
• Have you ever heard a Test Analyst call a
  Developer a cowboy?
• 50% of test organisations use formal test
  design in their planning and analysis
• Of these, only 25% use more than one formal
  test design technique
• If we don’t use formal methods are we any
  better?


                               Department of Internal Affairs
Defining the problem
• There are few formal university qualifications
  in testing
• People come into testing from a wide variety
  of backgrounds, often almost by accident
• People learn testing ad hoc on the job, they
  are constrained by the knowledge of those
  around them
• It is possible to achieve of moderate degree of
  success with native cunning
                                 Department of Internal Affairs
A solution
• Fundamentally effective software testing
  requires effective software test analysts
• Software testing is about people and
  relationships
• We need to recognise that those around us
  can be viewed in one of two ways:
  o   As resources capable of certain tasks and not of
      others
  o   As people capable of any task

                                     Department of Internal Affairs
Whose job is it?
• Fundamentally it is everyone’s job
• Start with yourself – how can you grow?
• A model for discipleship
  o   Show them
  o   Have them show you
  o   Release them
• Everyone can and should be doing this and
 expecting it

                               Department of Internal Affairs
Cultural Architecture
• People are like plants
• The gardeners job is to create an environment
  the plants will grow in
• Gardens are designed to grow some kinds of
  plants and not others
• What kind of environment will cause great
  testers to grow?



                               Department of Internal Affairs
Light – Inspiring your team
• Without vision the people perish
• We must take time to articulate vision; many
  people don’t really understand why they test
• Three levels of vision
  o   Personal
  o   Team/Organisational
  o   Professional
• Tie them all together

                                Department of Internal Affairs
Fertiliser – Investing in People
• We must invest in the people that make up our
  team, we have to feed them
• They need us to commit the following:
  o   Belief
  o   Time
  o   Effort
  o   Money
• The Principle of Reciprocity: the more we
  invest in others the more they are motivated to
  invest in us
                                Department of Internal Affairs
Stakes and Pruning
• It is better to provide a plant with a way to
  grow rather than cut off unwanted growth
• Give people a recognised structure to work
  within
• Stop unwanted behaviours early
• Be clear on what is, and what is no, desirable
• Test Analysis should be the industry focus


                                  Department of Internal Affairs
Water - Enculture
• Plants grow together and influence each
  other’s growth
• Be what you want them to become
• The only thing you have any degree of real
  control over is yourself
• If you want to change a relationship/situation,
  change yourself



                                 Department of Internal Affairs
What’s in a name?
•   We are commonly called testers?
•   What is testing
•   We are Test Analysts
•   We do Test Analysis
•   To my mind:
    o   “Testers” = “Cowboy”
    o   “Test Analyst” = “Professional”



                                          Department of Internal Affairs

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Growing Great Test Analysts

  • 2. Cowboys • Have you ever heard a Test Analyst call a Developer a cowboy? • 50% of test organisations use formal test design in their planning and analysis • Of these, only 25% use more than one formal test design technique • If we don’t use formal methods are we any better? Department of Internal Affairs
  • 3. Defining the problem • There are few formal university qualifications in testing • People come into testing from a wide variety of backgrounds, often almost by accident • People learn testing ad hoc on the job, they are constrained by the knowledge of those around them • It is possible to achieve of moderate degree of success with native cunning Department of Internal Affairs
  • 4. A solution • Fundamentally effective software testing requires effective software test analysts • Software testing is about people and relationships • We need to recognise that those around us can be viewed in one of two ways: o As resources capable of certain tasks and not of others o As people capable of any task Department of Internal Affairs
  • 5. Whose job is it? • Fundamentally it is everyone’s job • Start with yourself – how can you grow? • A model for discipleship o Show them o Have them show you o Release them • Everyone can and should be doing this and expecting it Department of Internal Affairs
  • 6. Cultural Architecture • People are like plants • The gardeners job is to create an environment the plants will grow in • Gardens are designed to grow some kinds of plants and not others • What kind of environment will cause great testers to grow? Department of Internal Affairs
  • 7. Light – Inspiring your team • Without vision the people perish • We must take time to articulate vision; many people don’t really understand why they test • Three levels of vision o Personal o Team/Organisational o Professional • Tie them all together Department of Internal Affairs
  • 8. Fertiliser – Investing in People • We must invest in the people that make up our team, we have to feed them • They need us to commit the following: o Belief o Time o Effort o Money • The Principle of Reciprocity: the more we invest in others the more they are motivated to invest in us Department of Internal Affairs
  • 9. Stakes and Pruning • It is better to provide a plant with a way to grow rather than cut off unwanted growth • Give people a recognised structure to work within • Stop unwanted behaviours early • Be clear on what is, and what is no, desirable • Test Analysis should be the industry focus Department of Internal Affairs
  • 10. Water - Enculture • Plants grow together and influence each other’s growth • Be what you want them to become • The only thing you have any degree of real control over is yourself • If you want to change a relationship/situation, change yourself Department of Internal Affairs
  • 11. What’s in a name? • We are commonly called testers? • What is testing • We are Test Analysts • We do Test Analysis • To my mind: o “Testers” = “Cowboy” o “Test Analyst” = “Professional” Department of Internal Affairs