Jane Hart, founder of the Centre for Learning and Performance Technologies (C4LPT), gave a presentation at Epic's LearningNow: performance support event in London on 28th November 2013. Jane's talk explored the importance of social and collaborative learning, including the rise of search engines and social media platforms such as Twitter when it comes to employees seeking performance support. This event, hosted in conjunction with Towards Maturity, looked at performance support as an e-learning and training aid, including how we can improve performance support, how people are finding it already and why it is so important to clients.

1. Enabling sharing and
collaboration to support
workplace performance
Jane Hart
@epictalk @towardsmaturity
to follow the event on Twitter, use the hashtag #LNperformance

2. @C4LPT
Independent advisor, writer
and international speaker on
workplace learning and
collaboration
trends, technologies and tools
C4LPT.co.uk
ConnectedWorkplace.co.uk
@epictalk @towardsmaturity
to follow the event on Twitter, use the hashtag #LNperformance

3. How are
people
currently
solving their
performance
problems?
@epictalk @towardsmaturity
to follow the event on Twitter, use the hashtag #LNperformance

4. 4

5. By searching for their own content –
on Google, YouTube, etc
@epictalk @towardsmaturity
to follow the event on Twitter, use the hashtag #LNperformance

6. By asking questions of their
professional network
@epictalk @towardsmaturity
to follow the event on Twitter, use the hashtag #LNperformance

7. By working together in their teams
and groups – sharing resources and
building collaborative resources
@epictalk @towardsmaturity
to follow the event on Twitter, use the hashtag #LNperformance

8. What does this mean for L&D?
?
@epictalk @towardsmaturity
to follow the event on Twitter, use the hashtag #LNperformance

9. 1. Encourage individuals to find their own job aids.
Help them acquire effective web search skills and
ability to validate resources.
@epictalk @towardsmaturity
to follow the event on Twitter, use the hashtag #LNperformance

10. 2. Help individuals build their own professional network
– of trusted colleagues inside and outside the
organisation.
@epictalk @towardsmaturity
to follow the event on Twitter, use the hashtag #LNperformance

11. 3. Encourage individuals to share what they find – in
the most appropriate way and place.
@epictalk @towardsmaturity
to follow the event on Twitter, use the hashtag #LNperformance

12. 4. Help them build their own job aids – in useful
formats and share them. After all, if it’s useful to you;
it’s most likely to be useful for someone else.
@epictalk @towardsmaturity
to follow the event on Twitter, use the hashtag #LNperformance

13. 5. Encourage co-creation of resources – so that they
can be developed further and improved by others.
@epictalk @towardsmaturity
to follow the event on Twitter, use the hashtag #LNperformance

14. Thank you
C4LPT.co.uk
@C4LPT