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MAKING EXTENSION CONTENT DISCOVERABLE A THREE-YEAR EVALUATION OF DIGITAL COMMUNICATION AND SOCIAL MEDIA TOOLS Eli Sagor@esagor, esagor@umn.edu
Outline Intro Tools: why, how, outcomes Discussion Multitaskers: http://z.umn.edu/UKROI
Extension and the Land Grant System Demonstrating practical applications of research, improved technology
Workshops
Workshops John Peterson photo
Now… Flickr: Morbuto(source)
Two-step Flow Model: Limited access to information Source: Watts & Dodds 2007, J. Consumer Research
It’s a networked world Source: Watts & Dodds 2007, J. Consumer Research
Objectives Content discoverability Awareness of Extension Add value to other Extension offerings Learn!
Sandbox Flickr: Jesseklein(source)
Tools Social media  Monthly email update Discussion board Oak wilt status widget Google calendar News headlines
Social media objectives Discoverability: Increase content visibility Content automatically publishes from site to Twitter and Facebook Live and scheduled tweets about core content, events, news, etc.
Social Media http://twitter.com/MyMNwoods http://z.umn.edu/MMWfb
Social Media: ROI Investment:  1-5 hrs/wk (variable) spent scheduling, responding, posting  Return:  More accessible to next generation?Handy, versatile tool. Net: Slightly positive?
Email Update objectives Awareness Adding value to other offerings:WebinarsWorkshops
Monthly Email Update
Email Update: ROI Investment:  $22 and 6-12 hrs/mo Return:  Huge increase in site traffic. Increases awareness of upcoming events, content Net: Slam-dunk
Discussion Board objectives Easy point of contact Reply takes about as long as an email, but viewed by hundreds. Anonymous, accessible.
Everyone a teacher,  everyone a learner
Discussion Board Screenshot
Discussion Board: ROI Investment:  Expectation of response…? Return:  Variable. Net:  Not sure we know yet.
Oak Wilt “Widget” Embeddable anywhere Automatically updates Links to our oak wilt page
When they need information, will they know we exist? Creative Commons licensed Flickr photo byC.K. Hartman
Making content discoverable
Discoverable: Oak wilt widget on DNR
Oak Wilt Widget: ROI Investment:  A bit of stress Return:  The widget accounts for 61% of all views of the oak wilt status page. Of these viewers,45% go on to view other content  Consolidates oak wilt info, helps partners Net: Slam-dunk
Google Calendar, RSS feeds Encourage other orgs to display our content
Screenshot for Embeddables
Embeddables: examples
The big picture Incremental changes: One step at a time Focus on adding value to other offerings
Workshops Peter Smallidge, Cornell Cooperative Extension
Websites
Cost 15-30% of one Extension educator’s time + $300-500 / yr Initial site development:  $~10K (2007, 2009)
http://z.umn.edu/UKROI MMW poster

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Making Extension Content Discoverable: A 3-year evaluation

Notes de l'éditeur

  1. Increasing expectations and declining resources leave us with our hands full at times. We need to help learners squeeze every ounce of value out of the work we put in.
  2. More people are online every year. We need to be there when they go looking.
  3. Collaborative learning: New opportunities