The Value of Being Valued: all in the eyes of the beholder
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Presentation given by Peter Hickey, Head of Client Services, UCD Library, at the Relationship Management in HE Libraries Conference, Stirling, UK on 20th Nov 2015.
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The Value of Being Valued: all in the eyes of the beholder
- 1. The value of being valued Peter Hickey 1st Relationship Management Conference, Stirling, 20 Nov. 2015 All in the eyes of the beholder!
- 4. From Old to New
- 6. Client Services Academic Services x 2 STM & HSS Reader Services Floor Services Facilities
- 7. 13 Liaison librarians Research Services 3 Client Services 6 Collection Services 3 Planning & Admin 1
- 9. UniShare Collections Feedback Sentry Sierra Research Repository Digital Library Surveys LibQual SCONUL Online tutorials LibGuides Info skills IReL
- 10. UniShare: Queries by programme
- 13. Total expenditure on resources Print E-Books: Serials and databases Space / Workstations Library staff complements Library Budget/expenditure
- 14. The Review Group found an impressive commitment and motivation to deliver on the University Strategy. The Library has responded extraordinarily well to the changing nature of academic libraries. This is particularly worthy of note given the environment of rationalisation and economy in which it is operating. The last Library Strategic Plan was forward thinking, and has served to foster a climate of constant change;
- 15. The University units that work with the Library have highly favourable impressions of their professionalism, abilities, and flexibilities. There is strong and impressive evidence across the Library of a uniform level of commitment to the University; staff appear highly engaged, professional and motivated.
- 16. The resourcing challenges faced by the Library threaten to prevent the University from achieving its strategic objectives, but equally the Library is well positioned, were the resourcing difficulties to be resolved, to play a major part in supporting delivery of University Strategy 2015-2020.
- 18. What users Value
- 19. LIBRARY!
- 20. Quotes form the quality review Richview example 120 Journals moved to store Pre 2000 Only 14 titles Post 2000 39 titles More than 5 uses in a semester
- 21. 2015 School Quality Reviews: Library referenced in 13 of 38 schools Arts and Humanities: 7/8 Social science & Law: 4/11 Business : 0/1 Engineering & Archit: 1/6 Health and Agriculture 1/5 Science 0/7
- 23. Commitment to Irish culture Valuing the cultural heritage resources held uniquely at UCD which are of national and global interest …
- 24. With Data 0 50 100 150 200 250 Agriculture, Food Science & Veterinary Medicine Arts & Celtic Studies Business & Law Engineering & Architecture Health Sciences Human Sciences Sciences College Breakdown All other Levels UG
- 25. Outreach Team
- 26. Outreach Team
- 27. Outreach Team
- 28. Outreach Team
- 29. Outreach Team
- 30. Outreach Team
- 35. Value: Its all in the eye of the beholder!
- 36. Thank you Photo credits John Hickey: https://www.flickr.com/photos/fotosbyjohnh/ ICONSDB: http://www.iconsdb.com/white-icons Melanie Simpson , UCD Library Outreach Vincent Hoban, UCD Media Services All other photos are original by the author