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Business Model
Navigator
Evans Winata
Business Coach
A strong business model is the
bedrock to business success.
But all too often we fail to adapt, clinging to
outdated models that are no longer
delivering the results we need.
Disruptive
Forces
Be very afraid…
Disruptive Forces
TECHNOLOGY
Politics, Competition, Economy,
Fiscal, Social, Regulation
Disruptive Forces
You can’t ignore
It works. For you or Against you.
Crafting A Business Model
The challenge of business model
innovation
Challenge 1
Thinking outside of one’s own dominant industry logic
Challenge 2
Difficulty of thinking in terms of business models rather than
of technologies and products
Challenge 3
The lack of systematic tools
Strategies for new business ideas
Transfer Combine Leverage
Add-on
Additional charge for extras
Extras, Customization
Premium
Add-on
Additional charge for extras
Add-on
Additional charge for extras
Start from basic product
Prerequisites
Affiliation
Your success is my success
ReferralCommission
Affiliation
Your success is my success
Affiliation
Your success is my success
Strong ecosystem
Passionate customers
Win-win situation
Prerequisites
Affiliation
Your success is my success
Aikido
Strength into weakness
Complete difference
No confrontation
Aikido
Strength into weakness
Think outside the box
Prerequisites
Aikido
Strength into weakness
Auction
Bid for more profit
Never pay more than I will
Efficient product allocation
Auction
Bid for more profit
Traffic
Transparent
Prerequisites
Auction
Bid for more profit
Cash Machine
Negative cash cycle
Settling debts or making new investments,
lower interest payments or speed up growth
Cash conversion cycle
Provide liquidity
Cash Machine
Negative cash cycle
Cash Machine
Negative cash cycle
Prerequisites
Build to order
High perceived value
Cross-selling
Killing two birds with one stone
More value from a single source
Leverage existing resourcesComplementary products and services
Cross-selling
Killing two birds with one stone
Cross-selling
Killing two birds with one stone
Prerequisites
Combination of low margin and high
margin products/services
Crowdfunding
Taking finance by swarm
Circle of investors, sales, donations Project exposure
Crowdfunding
Taking finance by swarm
Prerequisites
Ideas
Investors
Crowdfunding
Taking finance by swarm
Crowdsourcing
Outsourcing to the crowd
Open callCheaper and more effective solutions
Prerequisites
Open ideas and innovation
Crowdsourcing
Outsourcing to the crowd
Customer Loyalty
Incentives for long-lasting fidelity
Special offers or discountsLoyal customers
More values to retain customers
Customer Loyalty
Incentives for long-lasting fidelity
Prerequisites
Customer-centric cultures
Customer Loyalty
Incentives for long-lasting fidelity
Digitization
Digitizing physical products
Online process and functions
Transforming products or service into digital variant
Digitization
Digitizing physical products
Direct Selling
Skipping the middleman
Cut out middlemen
Eliminate retail profit
margins or costs
Direct interaction
Direct Selling
Skipping the middleman
Prerequisites
Precise control of the entire sales
process
Direct Selling
Skipping the middleman
E-commerce
Transparency and savings
Trading by means of telecommunications networks
Delivering products or services
via online channels
Cost savings
E-commerce
Transparency and savings
Experience Selling
Products appealing to the emotions
Experience and impression
Customer’s satisfaction
shapes customer’s loyalty
Promotions, retail design, sales
personnel, product functionality,
availability, packaging
Experience Selling
Products appealing to the emotions
Prerequisites
Be unique
Forge a direct bond with customers
Experience Selling
Products appealing to the emotions
Flat Rate
All you can eat
Use as much as you wish
Set the upper limit
Prerequisites
Flat Rate
All you can eat
Manageable costs
Diminishing marginal utility
Cost-efficient billing
Franchising
All for one and one for all
Minimizing business risk to a
proven business model
Franchisees
Win-win solution business
Prerequisites
Franchising
All for one and one for all
Knowledge
Brand strength
Freemium
Free basic or premium versions
Additional charge for premium version
Paying customers
Freemium
Free basic or premium versions
Prerequisites
Freemium
Free basic or premium versions
Internet-based businesses
Guaranteed Availability
Assured access to the products
Ensuring zero downtime
Premium price from long-
run customers
Repair and maintenance
service
Guaranteed Availability
Assured access to the products
Prerequisites
Guaranteed Availability
Assured access to the products
Handling unforeseen customer crises
Hidden Revenue
Seeking alternative sources
Third party Integrate advertisements into the
offering
Hidden Revenue
Seeking alternative sources
Prerequisites
Hidden Revenue
Seeking alternative sources
Business in advertising and
customer data trading
Leverage Customer Data
Making use of what you know
Centered on the acquisition and
analysis of data
Customer data
Leverage Customer Data
Making use of what you know
Prerequisites
Leverage Customer Data
Making use of what you know
Combine with Hidden Revenue streams
Analyze and evaluate customer behavior
Licensing
Commercializing intellectual property
Creating intellectual property
Commercializing the rightsDiversify revenues and risks
Prerequisites
Knowledge and technology intensive
contexts
Licensing
Commercializing intellectual property
Lock-in
Forcing loyalty with high switching costs
Customer dependent Customers are tied by making
them get worse consequences if
they use other providers
Lock-in
Forcing loyalty with high switching costs
Lock-in
Forcing loyalty with high switching costs
Contractual agreement
Sophisticated technology
Incentives for customer loyalty
Prerequisites
Long Tail
Little and often fills the purse
Selling small quantities of a very
large range of products
Wide range sold in the
long run
Helping customers find the niche
products without difficulty
Long Tail
Little and often fills the purse
Prerequisites
Apply knowledge of complexity
Keep complexity costs
Long Tail
Little and often fills the purse
No Frills
Whatever, as long as it’s cheap
Minimum value propositions
Minimizing costsMass market
No Frills
Whatever, as long as it’s cheap
Prerequisites
Cost-conscious customers
Standardized products, processes and services
Open Source
Working together to create a free solution
Free products for public
Public community develop productsCommunity members
Open Source
Working together to create a free solution
Prerequisites
Setting standards, sharing resources and risks
Creating a community of users
Pay Per Use
Pay as you go
Pay what you use
Based on the unit or the
duration used
Prerequisites
The Internet of Things
Pay Per Use
Pay as you go
Peer to Peer
Dealing from person to person
Offering specific services or products or
sharing information and experiences
Charging transaction fees,
advertising or donations
Efficient handling of
transactions
Prerequisites
Online communities
Increase marginal utility
Peer to Peer
Dealing from person to person
Performance-based
Contracting
Basing fees on results
The price of a product is the services it renders
Customers pay at
specified amount
Integrated into customers’
value creation processes
Prerequisites
Monetize existing knowledge and services
Deal with complex products
Performance-based
Contracting
Basing fees on results
Razor and Blade
Bait and hook
Basic product is at a bargain price or even for free
High-priced additional
products
Patenting the complementary
product, building a strong brand
Prerequisites
Combine with Lock-in effect
Strengthen your patenting and branding
capabilities
Razor and Blade
Bait and hook
Rent Instead of Buy
Pay for Temporary
No need to purchase of things you don’t afford
Greater sales potential
Prerequisites
Fixed-priced products or services
Rent Instead of Buy
Pay for Temporary
Reverse Innovation
Learning from good-enough solutions
Repackaged and resold products
From developing to developed market
Prerequisites
Substantial R&D or innovation capabilities
Based in higher-income economy
Reverse Innovation
Learning from good-enough solutions
Self-service
Putting the customer to work
Value creation for the customers
Large savings
potential
Giving a lower price
Prerequisites
Additional work in exchange for lower price
Self-service
Putting the customer to work
Shop in Shop
Piggybacking
Establishing an independent store in
another company’s retail space
Flexible alternative and income
Integrating business in another company
Prerequisites
Distributors or intermediaries
Retail platform
Shop in Shop
Piggybacking
Solution Provider
All you need at one-stop
Various products and services in a single source
Close relationship with customers Information, training, increasing
efficiency and performance
Prerequisites
Wide network
After-sales services
Solution Provider
All you need at one-stop
Subscription
Taking a season ticket to services
Products or services received regularly
In advance or at regular interval
Regular basis products or services
Giving additional value
Prerequisites
Subscription
Taking a season ticket to services
Supermarket
Large selection and small prices
under one roof
A variety of available products in one place
Satisfaction generates demand Low prices
Prerequisites
Economies of scale and scope come into play
A wide range of products
Supermarket
Large selection and small prices
under one roof
Trash to Cash
Turning old rubbish into new cash
Recycling and reusing old
materials
Cheaper materials gain more
profit
Impressions from refined products
Prerequisites
Creativity
Sustainability
Trash to Cash
Turning old rubbish into new cash
Two-sided Market
Attracting indirect network effects
Mutual benefit between two groups using a platform
Advertisers or third party Customers using the platform
Prerequisites
Understand who your relevant stakeholders
are and how they are connected
Two-sided Market
Attracting indirect network effects
Ultimate Luxury
More for more
Highest quality privileges and services
Wealthy market Branding, competent and knowledgeable
sales representatives, memorable special
events for customers
Prerequisites
Uniqueness
Self-actualization
Ultimate Luxury
More for more
White Label
Own brand strategy
Different names, different markets
Product manufacturing cost
Prerequisites
Targeting price-sensitive customers
Introducing a limited number of White Label
products
White Label
Own brand strategy
Limit risk by prototyping.
A picture = 1000 words.
A prototype = 1000 pictures.
Innovate.
Continuously.
Evans Winata
www.evanswinata.com

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