Slides from my keynote at BIPT (Belgian Telecom Regulator) conference, discussing the trends that make society smarter...

1. www.fredericdemeyer.com
smarter things,
businesses and society
helping you anticipate the future
@fdemeyer

2. are we really getting smart(er)?
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3. are we really getting smart(er)?
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4. are we really getting smart(er)?
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5. are we really getting smart(er)?
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6. but then…
have things really changed?
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7. YES
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• how we are getting smarter?
• why we aren’t smart yet?

8. YES
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• how we are getting smarter?
• why we aren’t smart yet?

9. why are we getting smarter?
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• Demographic trends
– Growing world population
– Ageing population
– Migration patterns
– Urbanization
– Gap rich-poor
– Generation Y
– Generation Z
– War for talent
• Geopolitical trends
– Power shift
– Globalization 3.0
– Rising middle class
– Energy dependence
– The Market State
• Business trends
– Life Cycle Assessment
– Disintermediation
– Crowdsourcing & funding
– Open innovation
– Gamification
– Corporate Social Responsibility
(CSR)
– Cause Marketing
– Social Business Innovation
– Social entrepreneurs
– Intrapreneurship
– Businesses get social
– Holacracy
– Virtualization of the corporation
• Environment and
sustainability
– Climate change
– Scarce resources
– Peak oil
– Water shortage
– Food stress
– Clean energy
– Smart cities
– Bio materials
– Cradle-to-cradle
– Biomimicry
– Urban farming
– Eco activism
• Technology trends
– Big Data/ data science
– Internet of Things (IoT)
– Augmented Reality
– Consumerization of IT
(BYOD)
– Technology ‘as a Service’
– Home 3D printing
– Business 3D printing
– Bioprinting
– Enhanced Humans
– Wearable Technologies
• Consumer & societal trends
– Mass customization
– Ethical buying
– ‘Buy local’
– Social & Group buying
– Personalization
– Sharing economy
– Radical transparency
– Massive Open Online Courses
(MOOCs)
– Personal Health
– Digital divide
– Virtual Currencies

10. how are we getting smarter?
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1. new types of insight
2. new ways to be efficient
3. new ways of collaboration

11. how are we getting smarter?
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1. new types of insight
2. new ways to be efficient
3. new ways of collaboration

12. data is the new oil
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internet of things

13. turn data into insights (?)
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of respondents claim to be effective at collecting and leveraging
customer data from digital interactions.
of respondents say they have adequate tools and skills to analyze
digitally generated data.
of respondents have made adjustments to their business model to
pursue strategies driven by digital information about their
customers.
16%
42%
33%
Source: Cognizant report “Putting the experience in digital customer experience” (2015)

14. turn data into insights
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competitive differentiation?

15. turn data into insights
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smarter products

16. turn data into insights
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smarter pricing

17. turn data into insights
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smarter services

18. turn data into insights
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smarter agriculture

19. turn data into insights
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smarter societies

20. why are we getting smarter?
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1. new types of insight
2. new ways to be efficient
3. new ways of collaboration

21. more efficient
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3D printing

22. more efficient
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3D printing

23. more efficient
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3D printing

24. more efficient
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biomimicry

25. more efficient
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willing to share or rent personal items (Nielsen, 2014)
agree they could live happier without the majority of
things they own (Havas prosumer report 2014)
of sharers would recommend the last sharing service
they used to friends or colleagues (Havas prosumer
report 2014)
68%
52%
91%
sharing economy

26. www.fredericdemeyer.com
more efficient
sharing economy

27. www.fredericdemeyer.com
more efficient
access economy

28. why are we getting smarter?
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1. new types of insight
2. new ways to be efficient
3. new ways of collaboration

29. more collaborative
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open innovation

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more collaborative
the age of platforms

31. www.fredericdemeyer.com
more collaborative
the age of platforms

32. www.fredericdemeyer.com
more collaborative
open source platforms

33. more collaborative
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intrapreneurship (?)

34. more collaborative
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in-house startups

35. more collaborative
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outside-in

36. more collaborative
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disruptive organisational models

37. more collaborative
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the stars of intrapreneurship

38. why are we getting smarter?
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1. we are getting more insights out of richer data
2. we are finding new ways to improve efficiency
3. we collaborate in new ways

39. www.fredericdemeyer.com
• how we are getting smarter?
• why we aren’t smart yet?

40. reluctance to change
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41. threatening the current status
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Is the sharing economy an opportunity or a threat
to your company?

42. pace of change
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43. digital divide
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44. regulation
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45. www.fredericdemeyer.com
friction
• global vs local
• inside vs outside
• online vs offline
• ownership vs access
• evolution vs regulation
• disruptive vs traditional

46. the real smart society
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sharing the same vision of future opportunities

47. @fdemeyer
www.fredericdemeyer.com
frederic@i4fi.com
Thank
you!