Fx sd ecm_setup_training_dec13

1. End-to-End Entitlement Management Solution
FlexNet Operations cloud helps application
producers (software vendors and intelligent device
manufacturers) grow revenues by enabling them to
quickly create product configurations to meet market
demands and cut operational costs by automating
the license lifecycle including the generation,
delivery and activation of software licenses
and entitlements.
Many organizations understand the value of
FlexNet Operations cloud, but find themselves
struggling with the roadblocks that can occur in
software installation scenarios. Flexera Software
Global Consulting Services provides customers with
the knowledge needed to overcome these obstacles
and supports customers through the planning,
training, and configuration process in order to get
them up and running quickly.
How FlexNet Operations Cloud Setup Works
FlexNet Operations Cloud Setup offerings are
customized by Electronic Software Delivery, License
Lifecycle Management, or both. Each service
offering is conducted as a series of activities
designed to leverage Flexera Software Global
Consulting Services to help customers quickly get up
and running with FlexNet Operations cloud.
DATASHEET
FlexNet Operations Cloud Setup
Accelerate Time-to-Value with Expert System Setup & Configuration Services
Benefits of FlexNet
Operations Cloud Setup:
• Proven methodology
– Our process for
discovering your
needs has been
fine-tuned with years
of experience and
used successfully
with a wide variety
of customers
– Our “best-practice”
architectures
provide a template
for working within
your IT restrictions,
rather than inventing
everything from
scratch
• Faster time-to-market
– We provide the
information you
need to overcome
the initial inertia and
knowledge barriers
• Better Deployment
– We guide you
around the
common pitfalls
and missteps
– Our expertise
will help prevent
configuration issues
FlexNet Operations Cloud Setup is conducted as a series of activities designed to get customers up and running quickly.
Planning
Kickoff
Validate
Process
Architecture
Validation
Database Server
Validation
Manager and
User Training
Data Modeling
Training
Template
and Email
Setup Training
Review Owner
Task Lists
Workbook
Review
System
Configuration
Test Site Setup
URL Creation
Basic Company
Branding
Training Configuration
Specification
Configuration Testing
Production
Test Use
Cases in
Test Site
Migrate to
Production

2. FlexNet Operations Cloud Setup
Objectives
The objective of FlexNet Operations Cloud Setup is to reduce the learning curve and get customers up and running
quickly by:
• Understanding Customer Requirements
• Educating on Best Practices
• Delivering a Trusted Solution
• Providing Hands-on Training
Delivery Approach
Each service offering is conducted as a series of activities designed to leverage Flexera Software Global Consulting Services to
help customers quickly get up and running with FlexNet Operations cloud.
Deliverables
At the end of the engagement, customers will have received:
• Product Training
• Configured UAT Site for Testing
• Production Site after UAT Site is Approved
Project Timeline
FlexNet Operations Cloud Setup activities occur over a five to ten day timeframe, and include the
following activities:
Primary Audience
Customer resources required for this engagement include representatives responsible for product management and/or the
operations side of the business:
• Product Management
• Operations
• Product Marketing
Related Services
FlexNet Operations Setup is often followed by FlexNet Operations Cloud Administrative Training, which covers:
• System administration
• Application administration
• Integration
FlexNet Operations Cloud Setup Offerings
FlexNet Operations Cloud Setup includes three separate service offerings based on customer requirements. Additional services are
also available.
FlexNet Operations Cloud Setup offerings include:
• FlexNet Operations Cloud Setup with License Lifecycle Management
• FlexNet Operations Cloud Setup with Electronic Software Delivery
• FlexNet Operations Cloud Setup with Electronic Software Delivery and License Lifecycle Management
Planning
Kickoff
Training Requirements
Gathering
Design
Configuration
Testing
Production

3. FlexNet Operations Cloud Setup Offerings
FlexNet Operations
Cloud Setup with
License Lifecycle
Management
FlexNet Operations
Cloud Setup with
Electronic Software
Delivery
FlexNet Operations
Cloud Setup with
Electronic Software
Delivery and License
Lifecycle Management
Foundational Training
• Manager and user training
• Data modeling training
• Electronic software delivery
Setup Customer Environment Setup
(UAT Production)
• Initial UAT site setup and configuration
• Partner code, URL creation
• Production site setup and migration
Basic Customer Company Look and Feel
• Logo setup and end user site branding
Training on Email template Setup
• Review and walkthrough existing templates
• Training on how to edit and publish
Review Use Cases
• Provide examples use cases
• Review and assist in testing use cases
Standard Single Sign On (if required)
• Collect SSO settings and setup standard SSO
• Initial test SSO configurations
License Template Discussion and Setup
• License template discussion/workshop
• Review license models
• Technical review of licensing use cases
• Implement license template in UAT
and production
LMCrypt Setup
• Host and deploy Lmcrypt
• Test and verify valid licenses are created
• Test licensing with test application
Property Files Setup
• Review all property require file to support
license template
• Implement property file and make
any adjustments
Initial Testing
• Test standard Licensing use cases in UAT
• Migrate UAT to production

4. Copyright © 2014 Flexera Software LLC. All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners.
FX_SD_ECM_SetupTraining_Dec13
Flexera Software LLC
(Global Headquarters):
+1 800-809-5659
United Kingdom (Europe,
Middle East Headquarters):
+44 870-871-1111
+44 870-873-6300
Australia (Asia,
Pacific Headquarters):
+61 3-9895-2000
Beijing, China:
+86 10-6510-1566
For more office locations visit:
www.flexerasoftware.com
Licensing, Entitlement Management and Delivery Services
and Solutions
Applications no longer just help the business, they run the
business, and to software vendors and, increasingly, intelligent
device manufacturers, they are the business. To compete
and win today, software vendors and intelligent device
manufacturers must go to market faster with differentiated
product offerings, ensure they are fairly compensated, make
every dollar spent count and retain every single customer.
All of this must be done while facing substantial hurdles.
Flexera Software has long been a global leader in Application
Usage Management. Over 3,000 software vendors and
intelligent device manufacturers rely on our comprehensive
licensing, entitlement management and delivery suite of
software licensing, entitlement management, electronic
software delivery, software updates and compliance
management solutions as core components of a strategic
solution for Application Usage Management: FlexNet Producer
Suite for Software Vendors and FlexNet Producer Suite for
Intelligent Device Manufacturers.
Flexera Software is unique in its ability to offer a
comprehensive and integrated solution spanning the full
lifecycle of business processes. These solutions provide critical
business intelligence to sense market change and develop the
appropriate course corrections and are designed to deliver
the flexibility to quickly adapt to your evolving business
needs. Together they transform numerous tactical tasks to
address today’s strategic needs, delivering continuous software
compliance, information at the point of action and optimized
usage and value for your products.
About Flexera Software
Flexera Software is the leading provider of strategic solutions
for Application Usage Management; solutions delivering
continuous license compliance, optimized usage and
maximized value to application producers and enterprises.
Flexera Software is trusted by more than 80,000 customers
that depend on our comprehensive solutions - from installation
and licensing, entitlement and compliance management to
application readiness and software license optimization
- to strategically manage application usage and achieve
breakthrough results realized only through the systems-level
approach we provide. For more information, please go to:
www.flexerasoftware.com