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Welcomes you to.....
Building Effective Relationships
We are a Community Interest Company, a not-for-profit
social enterprise working to benefit the community.
The Fluent Self Company supports its
members and others in spreading the
understanding and use of Functional
Fluency by:
•Licensing
•Training
•Promotion
•Funding
The Fluent Self Company assists in the
development of effective relationships
through:
• teaching and facilitating
• coaching and mentoring
• training and supervision
• counselling and psychotherapy
Functional Fluency is needed wherever
people work with people, to enhance
effectiveness and mutual benefit.
Maximising Interpersonal Effectiveness
Functional Fluency is:
• The natural way that human beings get along
well together.
• The use of those positive and flexible ways of
responding to each other that help us to
communicate well.
• A name for our social “response – ability”.
TIFF©
(Temple Index of Functional Fluency) is a
tool that helps you gain insights into your own
ways of behaving.
You can then make
the changes you want.
Become more functionally fluent:
• communicate more effectively and find
relationships more satisfying and successful.
• learn how to choose responses that help
things turn out well, instead of repeating old
automatic reactions that sometimes make
things worse.
• you will save a lot of time, energy and
stress!
Functional Fluency Model – Key
ways of relating to each other
To ‘respond’ or to ‘react’
that is the question
Go for Gold
Keep Out of the Purple Corners
“Convert stress and frustration into
effectiveness and satisfaction.”
“Turn survive into thrive.”
“When I work with people I am
the tool of my trade”
TIFF Training
TIFF Training - playing the
Functional Fluency Game
“TIFF puts the personal back
into personal development”

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Build Effective Relationships

  • 1. Welcomes you to..... Building Effective Relationships We are a Community Interest Company, a not-for-profit social enterprise working to benefit the community.
  • 2. The Fluent Self Company supports its members and others in spreading the understanding and use of Functional Fluency by: •Licensing •Training •Promotion •Funding
  • 3. The Fluent Self Company assists in the development of effective relationships through: • teaching and facilitating • coaching and mentoring • training and supervision • counselling and psychotherapy
  • 4. Functional Fluency is needed wherever people work with people, to enhance effectiveness and mutual benefit. Maximising Interpersonal Effectiveness
  • 5. Functional Fluency is: • The natural way that human beings get along well together. • The use of those positive and flexible ways of responding to each other that help us to communicate well. • A name for our social “response – ability”.
  • 6. TIFF© (Temple Index of Functional Fluency) is a tool that helps you gain insights into your own ways of behaving. You can then make the changes you want.
  • 7. Become more functionally fluent: • communicate more effectively and find relationships more satisfying and successful. • learn how to choose responses that help things turn out well, instead of repeating old automatic reactions that sometimes make things worse. • you will save a lot of time, energy and stress!
  • 8. Functional Fluency Model – Key ways of relating to each other
  • 9. To ‘respond’ or to ‘react’ that is the question
  • 10. Go for Gold Keep Out of the Purple Corners
  • 11. “Convert stress and frustration into effectiveness and satisfaction.” “Turn survive into thrive.”
  • 12. “When I work with people I am the tool of my trade”
  • 14. TIFF Training - playing the Functional Fluency Game
  • 15. “TIFF puts the personal back into personal development”