1. Join the
Rebellion

2. Prisoner

3. TRAINING SHOULD BE…
Massively engaging - attendees should be happy to queue around the
block.
Demonstrably impactful - there should be a measurable improvement
as a result of the intervention.
Instantly applicable - attendees should be able to try out
what they learn immediately.

4. Grow Model
Emotional Response
Open Questions
Why Coaching works
Rapport
Listening
Coaching

6. WHY?
W H A T , A S A R E S U L T O F
T H I S T R A I N I N G /
C O N F E R E N C E / B R I E F I N G ,
D O Y O U W A N T Y O U R
D E L E G A T E S T O T H I N K ,
S A Y A N D D O ?
R E T U R N O N
I N V E S T M E N T

7. WHAT?
•G R O W M O D E L
•O P E N Q U E S T I O N S
•E M O T I O N A L R E S P O N S E
•W H Y C O A C H I N G W O R K S
•R A P P O R T
•L I S T E N I N G
•H O W T O D E A L W I T H A
C O A C H T H A T S A Y S
“ I D O N ' T K N O W ”
O N O P T I O N S
•W H A T Q U E S T I O N S T O
A S K W H E N I T G O E S
Q U I E T
•S I L E N C E - H O W I T
H E L P S P E O P L E T O H A V E
T I M E T O T H I N K
• E M O T I O N S - W H A T
S P E C I F I C A L L Y T O D O
W H E N S O M E O N E C R I E S

8. L I V E C A S E S T U D Y
D I S C U S S I O N
V I D E O
A C T I V I T Y
R O L E P L A Y
T R A I N E R I N P U T
O N L I N E R E S E A R C H
P S Y C H O M E T R I C S
S O M E O N E F A M O U S T O T E L L Y O U
A B O U T T H E T I M E T H E Y W O N
S O M E T H I N G
HOW?

9. WHAT? HOW?
WHY?
(and so what?)