2. Organization It is a structured social system consisting of groups and indivuals working together to meet some agreed upon objectives. To fully understand behavior in organizations we must consider three levels of analysis: processes occurring within indivuals, groups and organizations.
3. Theory X A traditional Philosophy of management suggesting that most people are lazy, dislike work, need direction and will work hard only when they are pushed into performing.
4. Theory Y A philosophy of Management suggesting that under the right circumstances people are fully capable of working productively and accepting responsibility for their work.
5. Manager Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals
49. Changing Organisation Traditional Organisation New Organisation Stable Inflexible Job focused Work is defined by job positions Indivual-oriented Permanent jobs Command Oriented Managers always make decisions Rule oriented Relatively homogenous workforce Workdays defined as 9 to 5 Hierarchical relationships Work at organizational facility during specific hours. Dynamic Flexible Skills focused Work is defined in terms of task to be dons Team oriented Temporary jobs Involvement oriented Employees participate in decision making Customer oriented Diverse workforce Workdays have no time boundaries Lateral & Networked relationships Work anywhere ,any time
50. Need for management All Sizes of Organisation Small - Large All Types of Organizations Profit- Non Profit All Organizational areas Manufacturing, marketing, Human Resources, Accounting etc Need for Management in All Organization Levels Bottom- Top
51. Interpersonal Trust It is a positive expectation that another will not through words ,actions, or decisions act opportunistically. It implies familiarity and risk.
52. POSITIVE EXPECTATION- means knowledge and familiarity about the other party. It takes time to form , building incrementally and accumulating. OPPORTUNISTIC- refers to the inherent risk and vulnerability in any trusting relationship. It is not taking risk per se rather it is a willingness to take risk.
54. Types of Trust Deterrence based Trust-based on fear of reprisal if the trust is violated. Knowledge based Trust-based on behavioral predictability that comes from interaction and information. Identification Based Trust- highest level ,achieved when there is an emotional connection between parties. It allows one party to act as an agent for the other and substitute for that person in interpersonal transaction.
55. Principles of Trust Mistrust drives out trust Trust begets trust Trust can be regained Mistrusting groups Self Destruct Mistrust generally reduces productivity
60. On a scale of 1 to 10 measuring the sophistication of scientific discipline in predicting phenomena, maths and physics would probably be 10. Where do you think OB stands for?
