Personal Information
Profession
Partner at Duval Union Consulting
Secteur d’activité
Consulting / Advisory
Site Web
www.duvalunionconsulting.com
À propos
Partner at Duval Union Consulting |
Consultant - Speaker - Experience Creator | Digital Transformation - Customer Experience - Exponential Organizations
Mots-clés
customer experience
geert martens
loyalty
4c consulting
strategy
management
management consulting
marketing
research
improve
consultants
touchpoints
brand
social media
beyond philosophy
branding
customer centricity
crm
nps
belgium
cem custexp 4c consulting
engagement
customer engagement
emotions
advocacy
moments of truth
campaign management
analytics
data-driven
madonna
innovation
mobile
digital
lady gaga
cem
benchmark
churn
smart solutions
nice to know you
sas
sas institute
#ntky2012
#ddmc2012
stima
social
promoters
iir
belgacom
vision
channel
b2b
telecom
proximus
consulting
cross-channel
@geert_martens
recruitment
emotional intelligence
customer satisfaction
références
vacature
candidate experience
sas enterprise miner
data modeling
sas base
steven raekelboom
humo
customer intelligence
churn prediction
direct marketing
sanoma
magazines
lean six sigma
lead-to-sales
customer experience management
Tout plus
Présentations
(11)J’aime
(10)Peter Hinssen @ Revolve! UnConference
nexxworks
•
il y a 8 ans
Design Thinking - Bootcamp
Jan Schmiedgen
•
il y a 10 ans
The ass of kris hoet
Kris Hoet
•
il y a 11 ans
Fjord trends 2013
Fjord
•
il y a 11 ans
Stephen Anderson - The Quest for Emotional Engagement
Healthcare Experience Design Conference
•
il y a 12 ans
Developing a Progressive Mobile Strategy
Dave Olsen
•
il y a 12 ans
On why we should NOT focus on UX (IA Summit 2011, Denver + EuroIA 2010, Paris)
Koen Claes
•
il y a 13 ans
Thought Bakery for Customer Care
Mohit Chhabra
•
il y a 15 ans
iCitizen 2010: Go with the Flow: What the Real-Time Web Means for Marketers
Resource/Ammirati
•
il y a 13 ans
Customer Service is the New Marketing (Thor Muller, Startonomics SF 2008)
Dealmaker Media
•
il y a 15 ans
Personal Information
Profession
Partner at Duval Union Consulting
Secteur d’activité
Consulting / Advisory
Site Web
www.duvalunionconsulting.com
À propos
Partner at Duval Union Consulting |
Consultant - Speaker - Experience Creator | Digital Transformation - Customer Experience - Exponential Organizations
Mots-clés
customer experience
geert martens
loyalty
4c consulting
strategy
management
management consulting
marketing
research
improve
consultants
touchpoints
brand
social media
beyond philosophy
branding
customer centricity
crm
nps
belgium
cem custexp 4c consulting
engagement
customer engagement
emotions
advocacy
moments of truth
campaign management
analytics
data-driven
madonna
innovation
mobile
digital
lady gaga
cem
benchmark
churn
smart solutions
nice to know you
sas
sas institute
#ntky2012
#ddmc2012
stima
social
promoters
iir
belgacom
vision
channel
b2b
telecom
proximus
consulting
cross-channel
@geert_martens
recruitment
emotional intelligence
customer satisfaction
références
vacature
candidate experience
sas enterprise miner
data modeling
sas base
steven raekelboom
humo
customer intelligence
churn prediction
direct marketing
sanoma
magazines
lean six sigma
lead-to-sales
customer experience management
Tout plus