1. Quality Matters @ BarryQuality Matters @ Barry
Inter-CollegiateInter-Collegiate
Quality AssuranceQuality Assurance
in Online Learningin Online Learning
2. Today’s Session…
• What is QM?
• Why QM @ Barry?
• Introduction and use of QM Rubric
• QM Process and Principles
• Participation in Quality Matters
3. Quality MattersQuality Matters is . . .is . . .
aa continuous improvement modelcontinuous improvement model
for assuring the qualityfor assuring the quality
of online courses through aof online courses through a
faculty review processfaculty review process..
~~ Fact Sheet ~Fact Sheet ~
Overview
4. QM Foundations
• Based in national standards of best
practice, the research literature, and
instructional design principles
• Designed to promote student learning
• Integral to continuous quality
improvement
• Part of an inter-institutional, faculty-
driven, collegial peer review process
5. For Our Purposes, Quality Is…
• More than average;
more than “good
enough”
• An attempt to capture
what’s expected in an
effective online
course at about an
85% level
• Based on research
and widely accepted
standards
85 %
7. What’s in it for Faculty …
• Fresh eyes leads to course improvement
• Quality assurance
• Validates best practices in online learning
• Reduces redundant procedural questions
• More time on teaching
• Expands professional community
8. What’s in it for Students …
• Cleaner navigation & accessibility
• Faster start: reduced frustration
• Stronger engagement
• Course baseline standards
• Learning objectives & outcomes aligned
• Quality online learning experience
• Success!!
9. What’s in it for Institutions …
• Gain access to a sustainable, replicable,
scalable QA process
• Strengthens institution’s accreditation
package
• Positively impact articulation agreements
• Provide professional development
activities
• Improve student retention
13. Peer Review Process
• Sometimes teaching an online course
can feel isolating.
• How do we know if our course is
effective?
• How do we make changes to our
course to make it even better for our
students?
• Sometimes we just need a fresh pair of
eyes.
14. Peer CoursePeer Course
ReviewReview
FeedbackFeedback
CourseCourse
Course Meets QualityCourse Meets Quality
ExpectationsExpectations
CourseCourse
RevisionRevision
Instructional Designers
Institutions
Faculty Course
Developers National Standards &
Research Literature
Rubric
Faculty Reviewers
Training
Quality Matters:Quality Matters:
Course PeerCourse Peer
Review ProcessReview Process
15. Rubric Scoring
Standards Points Relative Value
14 3 Essential
12 2 Very Important
14 1 Important
TOTALS
40 80
• Team of three (3) reviewers
• One score per standard based on majority
• Assigned point value; not sliding scale
16. To Meet Expectations…
A course must:
• Rate “Yes” on all 14 of the 3-point
“essential” standards.
• Earn minimum 68 out of 80 points
68/80 = 85%
17. The QM process is…
• Not about an individual instructor
–It’s about the course
• Not about faculty evaluation
–It’s about course quality
• Not about “winners” and “losers”
–It’s about continuous
improvement in a supportive
environment
18. Remember...
• Continuous quality improvement is
our goal.
• This is a learning process for us all.
• We’re “constructing” and helping to
determine what “quality matters.”