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TWITTER
                        @JOHNGERZEMA

Tuesday, May 18, 2010
TULIPMANIA!

      TIME DESTROYS THE
      SPECULATION OF MEN,
      BUT IT CONFIRMS
      NATURE
      -CICERO, 106-43 BC




Tuesday, May 18, 2010
62% OF THE WORLD’S
   GDP ($19.5 TRILLION) IS
   NOW INTANGIBLE



                                     60




                                     50
                  ENTERPRISE VALUE




                                     40




                                     30
                                          1950S   1960S   1970S   1980S   1990S   2000S




        Source: Brand Finance 2007


Tuesday, May 18, 2010
BRANDS NOW ACCOUNT
   FOR 30% OF THE VALUE OF
   THE S&P 500




                        Source: Millward Brown Optimor 2007


           30
           37                                                 Copyright John Gerzema/Young & Rubicam


Tuesday, May 18, 2010
THE 250 MOST VALUABLE
      GLOBAL BRANDS ARE WORTH
      $2.197 TRILLION DOLLARS




      Source: Calculation based on 2007 IMF list on GDP purchase power parity
            31
            38                                                                  Copyright John Gerzema/Young & Rubicam


Tuesday, May 18, 2010
TOP 10 MOST VALUABLE
      BRANDS ARE LARGER THAN
      THE MARKET CAP
      OF 70% OF U.S. PUBLIC
      COMPANIES.




      Source: Booz & Co 2007
            6


Tuesday, May 18, 2010
Tuesday, May 18, 2010
THE MARKETS THINK BRANDS
   ARE WORTH MORE THAN THE
   CONSUMERS WHO BUY THEM.

                        WALL STREETS
                        ESTIMATION OF
                        PERCEIVED CONSUMER
                        UTILITY
                                                                 THE BRAND BUBBLE

                        CONSUMERS ACTUAL
                        PERCEIVED UTILITY
                                                                VALUE TO CONSUMER


                        PRICE

                                                                 VALUE TO COMPANY

                        COST

                                    CONSUMERS ARE SHORTING BRANDS BASED
                                      ON 2,500 BRANDS STUDIED 1993-2008

Tuesday, May 18, 2010
BRAND ESTEEM AND
      REGARD IS DOWN 12%

      BRAND AWARENESS HAS
      DECLINED BY 20%

      PERCEPTIONS OF BRAND
      QUALITY HAS ERODED 24%

      TRUST IN BRANDS HAS
      DECLINED BY 50%



           32
           39                  Copyright John Gerzema/Young & Rubicam
    39

Tuesday, May 18, 2010
90% OF 42                                 CONSUMERS ARE                        ONLY 7% OF
   PRODUCT                                   50% MORE PRICE                       PRIME TIME
   CATEGORIES                                SENSITIVE                            COMMERCIALS
   LOST BRAND                                THAN 25 YEARS                        INCLUDED A
   DIFFERENTIATION.                          AGO.                                 DIFFERENTIATED
   -Source: Jack Trout/Kevin Clancy 2002 &   -Source: Leanord Ladish, Carl Mela   MESSAGE.
   Copernicus Market Facts 2007              Harvard Business Review, 2006
                                                                                  -Source: jack Trout/Kevin Clancy 2002




   THE PERCENTAGE                            BETWEEN 2004-                         AMONG
   OF PEOPLE WHO                             2007, THE TOP 100                     INTERBRAND’S
   SAY THEY’RE                               BRANDS GREW BY                        TOP 100 MOST
   LOYAL TO ONE                              16%, BUT BRAND                        VALUABLE
   BRAND DECLINED                            DIFFERENTIATION                       BRANDS, 45%
   FROM 40 TO 9%                             DID NOT IMPROVE                       WERE ACTUALLY
   FROMS 2000-2006.                          AMONG 85% OF                          DECLINING IN
   -Source: Carlson Marketing Group          BRANDS IN BAV.                        CONSUMER
                                             -Source: Interbrand 2004-2007,        PERCEPTIONS.
                                             BAV same period
                                                                                   -Source: BAV 1993-2007
           10


Tuesday, May 18, 2010
THEN CAME ‘THE GREAT RECESSION’




           54                           Copyright John Gerzema/Young & Rubicam


Tuesday, May 18, 2010
SELFISHNESS AND
        COLLUSION




           27             Copyright John Gerzema/Young & Rubicam


Tuesday, May 18, 2010
FAILURE OF REGULATORS




           30                                   Copyright John Gerzema/Young & Rubicam


Tuesday, May 18, 2010
TAXPAYERS ARE NOW
        SHAREHOLDERS




   31
           25               Copyright John Gerzema/Young & Rubicam


Tuesday, May 18, 2010
EGREGIOUS AND
         CRIMINAL BEHAVIOR




           29                Copyright John Gerzema/Young & Rubicam


Tuesday, May 18, 2010
WE EXAMINED 15 YEARS OF DATA FROM
        BRANDASSET VALUATOR®




        WORLD’S LARGEST   40,000 BRANDS     QUARTERLY U.S.
        DATABASE OF                         PANEL OF 15,000+
        BRANDS            215 STUDIES       RESPONDENTS
        OVER 500,00       ACROSS 44         72 DIFFERENT
        CONSUMERS         COUNTRIES         BRAND METRICS

           16


Tuesday, May 18, 2010
A ‘TRUST VIRUS’ HAS INFECTED
        MANY CATEGORIES




   41            Source: BAV USA FY2006, FY2007, Q4 2007, Q4 2008; All Adults
                                                                                Copyright John Gerzema/Young & Rubicam


Tuesday, May 18, 2010
TRUST IS DESIRABLE, BUT IT HASN’T
          DIFFERENTIATED




           40    Source:BrandAsset Valuator 1993-2007   Copyright John Gerzema/Young & Rubicam


Tuesday, May 18, 2010
FUNDAMENTAL SOCIETAL SHIFTS IN
                VALUES AND BEHAVIORS

           19


Tuesday, May 18, 2010
CONSUMERS ARE SHIFTING THEIR
          CONCEPTS OF ‘NECESSITY’




           10    Source: The Atlantic    Copyright John Gerzema/Young & Rubicam


Tuesday, May 18, 2010
THE 50-20 PARADOX




           9    Source: Board of Governors of the Federal Reserve System   Copyright John Gerzema/Young & Rubicam


Tuesday, May 18, 2010
WE ARE SHIFTING OUR VALUES FROM WHAT WE CARRY,
            TO HOW WE CARRY OURSELVES




        1        Source: BAV 1997, 2001, 2005, 2008, 2009 FH; attribute correlations to energized differentiation   Copyright John Gerzema/Young & Rubicam


Tuesday, May 18, 2010
RADICAL SHIFTS IN WHAT MATTERS




           23    Source: BAV Recession Survey 2009-2010/J.Gerzema


Tuesday, May 18, 2010
AND CONSUMERS ARE ALIGNING THEIR
                                         SPENDING WITH THEIR VALUES


                                                                            “These days I feel more in
                                      “I am happier with a
                                                                            control when I do things
   64.8%                              simple, more down to          64.7%   myself instead of relying
                                      basics lifestyle”
                                                                            on others”
                                      “I believe my friends and I           “I realize that how many
                                      can change corporate                  possessions I have does
   65.5%                              behavior by supporting        76.1%   not have much to do with
                                      companies that do the                 how happy I am”
                                      right thing”
                                                                            “I make it a point to buy
                                      “Money is the best measure            from companies whose
    77.9%                             of success”
                                                                    70.9%   values are similar to my
                                                                            own”
        2        Source: BAV Recession Survey 2009-2010/J.Gerzema                             Copyright John Gerzema/Young & Rubicam


Tuesday, May 18, 2010
THE NEW RULES OF
         ‘POST-CRISIS CONSUMERISM’



                          NEW CULTURAL VALUES


                         NEW CONSUMER BEHAVIORS


                        NEW MANAGEMENT PRINCIPLES
           49                                       Copyright John Gerzema/Young & Rubicam


Tuesday, May 18, 2010
POST-CRISIS CONSUMERISM
         RULE #1


   CULTURAL VALUE                  =    LIQUID LIFE
CONSUMER STRATEGY                  =    DÉCLASSÉ
                                        CONSUMPTION
MANAGEMENT PRINCIPLE =                 DOLLARS & SENSE




    56                                           Copyright John Gerzema/Young & Rubicam


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Tuesday, May 18, 2010
POST-CRISIS CONSUMERISM
         RULE #2


                        CULTURAL VALUE   =   ETHICS AND
                                             FAIR PLAY
         CONSUMER STRATEGY =                 EMPATHY AND
                                              RESPECT
                        MANAGEMENT       =   VALUE AND
                         PRINCIPLE             VALUES

           40                                             Copyright John Gerzema/Young & Rubicam


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Tuesday, May 18, 2010
POST-CRISIS CONSUMERISM
         RULE #3


           CULTURAL VALUE
                      = INDESTRUCTIBLE
                              SPIRIT
    CONSUMER STRATEGY = DURABLE LIVING
                        MANAGEMENT   =   BRAND THAT
                         PRINCIPLE         LASTS


    50                                            Copyright John Gerzema/Young & Rubicam


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Tuesday, May 18, 2010
POST-CRISIS CONSUMERISM
         RULE #4


               CULTURAL VALUE        =   RETURN TO THE
                                            FOLD
     CONSUMER STRATEGY =                 COOPERATIVE
                                         CONSUMERISM
                        MANAGEMENT   =    COMMUNITY
                         PRINCIPLE        ORGANIZER

    59                                             Copyright John Gerzema/Young & Rubicam


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Tuesday, May 18, 2010
POWER HAS SHIFTED FROM INSTITUTION TO INDIVIDUAL




           82


Tuesday, May 18, 2010
THERE ARE NO LONGER
                CONSUMERS, ONLY CUSTOMERS




       Photo from Thomas Hawk
         83


Tuesday, May 18, 2010
WE ARE MOVING FROM
      MINDLESS TO MINDFUL
      CONSUMPTION




           84


Tuesday, May 18, 2010
WE ARE ENTERING AN ERA WHERE VALUES
         NOW DEFINE CONSUMERISM AND
         COMPETITIVE ADVANTAGE




        Photo by ShashiBellamkonda


Tuesday, May 18, 2010
A VALUES-LED MARKETPLACE:
            FROM CONSUMER OF QUANTITY TO
            PRODUCER OF QUALITY




           40


Tuesday, May 18, 2010
TWITTER: @JOHNGERZEMA
   87

Tuesday, May 18, 2010

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