1. Communication Skills

2. “Communication skills is the set of skills that enables a person to convey information so that it is received and understood”

3. Ways to Communicate- Verbal Speak Listen Write

4. Non Verbal Body Language Gestures Appearance Touch Facial Expressions Symbols

5. The Human Communication Model

6. Communication Barriers Communication barriers refers to the problems or factors that lead to poor communication.

8. Inattention

9. Cultural Barriers

11. Time Pressures

13. BusinessCommunications Internet emails Presentations Video Conferencing Advertising Reports Television

14. Barriers To Business Communication Gender Barriers Physical Barriers False assumption Attitudinal Barriers System Design Faults Lack of planning

15. How can communication barriers be overcome? Practice Observation Listen Patiently Read & Think express yourself

16. Speak to walls..utter in darkness..shout at yourself!!! If Steve Jobs can practice , why can ‘t you practice……Hard Kundan Prasad DMS, Pondicherry University