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Frequently	
  Asked	
  Ques6ons	
  
#CLOwebinar
Kellye	
  Whitney 	
   	
  	
  
Associate	
  Editorial	
  Director	
  
Chief	
  Learning	
  Officer	
  
Building	
  a	
  Culture	
  of	
  Learning	
  
Build a culture of learning
April 13, 2016
Darren Shimkus
General Manager
Udemy for Business
© Udemy, Inc. All Rights Reserved. 9
Brandon Lukach
Director of People
Udemy
© Udemy, Inc. All Rights Reserved. 10
POLL
Do you feel your company supports a culture
of learning?
– Yes
– No
Agenda
•  The Modern Learner
•  The 5 Learning Commandments for 2016
•  Q&A
11© Udemy, Inc. All Rights Reserved.
The
Modern
Learner
12© Udemy, Inc. All Rights Reserved.
13© Udemy, Inc. All Rights Reserved.
•  Overwhelmed
•  Untethered
•  On-demand
•  Collaborative
•  Empowered
The
Modern
Learner
14© Udemy, Inc. All Rights Reserved.
40min
the time employees have to
focus on learning and
development each week 1
500%
increase in the number of
emails opened on mobile
since 2011 2
5min
how frequently workers are
interrupted on a daily basis 1
4x
How much more millennials
value training and
development over $$$ 3
1 Bersin by Deloitte, “Meet the Modern Learner” Infographic, 2014
2 Litmus Software, 2015
3 KPCB, Mary Meeker’s Internet Trends 2015, Slide 110
Trends in learning
•  Millennials!
•  Content goes stale faster
•  Learner comes first
•  Movement from content creation
to content curation
•  Forgetting curve (need system in
place for continuous learning)
15© Udemy, Inc. All Rights Reserved.
How much content from today will you remember
tomorrow?
16© Udemy, Inc. All Rights Reserved.Time	
  
%	
  Remembered	
  
0	
  
20	
  
40	
  
60	
  
80	
  
10min	
   24	
  hrs	
   1	
  week	
   1	
  month	
  
50% of content is forgotten after just 24 hours
The Ebbinghaus Forgetting Curve
100	
  
THE	
  5	
  
LEARNING	
  
COMMANDMENTS	
  
17© Udemy, Inc. All Rights Reserved.
THE	
  5	
  LEARNING	
  COMMANDMENTS	
  
18© Udemy, Inc. All Rights Reserved.
Be	
  willing	
  to	
  let	
  
go	
  of	
  control	
  
I.	
  
THE	
  5	
  LEARNING	
  COMMANDMENTS	
  
19© Udemy, Inc. All Rights Reserved.
Mirror	
  learning	
  
the	
  way	
  people	
  
learn	
  in	
  real	
  life	
  
II.	
  
THE	
  5	
  LEARNING	
  COMMANDMENTS	
  
20© Udemy, Inc. All Rights Reserved.
Adopt	
  a	
  
responsive	
  learning	
  
environment	
  
III.	
  
THE	
  5	
  LEARNING	
  COMMANDMENTS	
  
21© Udemy, Inc. All Rights Reserved.
Reset	
  the	
  
forgetting	
  curve!	
  
IV.	
  
THE	
  5	
  LEARNING	
  COMMANDMENTS	
  
22© Udemy, Inc. All Rights Reserved.
Instill	
  learning	
  as	
  
a	
  key	
  value	
  within	
  
your	
  organization	
  
V.	
  
THE	
  5	
  LEARNING	
  COMMANDMENTS	
  
23© Udemy, Inc. All Rights Reserved.
i.  Be	
  willing	
  to	
  let	
  go	
  of	
  control	
  
ii.  Mirror	
  learning	
  the	
  way	
  people	
  learn	
  in	
  
real	
  life	
  
iii.  Adopt	
  a	
  responsive	
  learning	
  environment	
  
iv.  Reset	
  the	
  forgetting	
  curve!	
  
v.  Instill	
  learning	
  as	
  a	
  key	
  value	
  within	
  your	
  
organization	
  
© Udemy, Inc. All Rights Reserved. 24
POLL
Which of these commandments do you feel
would be most important to your
organization?
i.  Be	
  willing	
  to	
  let	
  go	
  of	
  control	
  
ii.  Mirror	
  learning	
  the	
  way	
  people	
  learn	
  in	
  
real	
  life	
  
iii.  Adopt	
  a	
  responsive	
  learning	
  environment	
  
iv.  Reset	
  the	
  forgetting	
  curve!	
  
v.  Instill	
  learning	
  as	
  a	
  key	
  value	
  within	
  your	
  
organization	
  
Reset the forgetting curve
25© Udemy, Inc. All Rights Reserved.
Time	
  
%	
  Remembered	
  
0	
  
20	
  
40	
  
60	
  
80	
  
10min	
   24	
  hrs	
   1	
  week	
   1	
  month	
  
The Ebbinghaus Forgetting Curve
100	
  
Q&A
26© Udemy, Inc. All Rights Reserved.
#CLOwebinar
Please complete the
webinar evaluation.
#CLOwebinar
	
   	
  
	
  	
  
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A View into the Modern Learner: How Walmart is Changing the Way
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Tuesday, May 10, 2016
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Building a Culture of Learning

  • 1. #CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
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  • 7. #CLOwebinar Kellye  Whitney       Associate  Editorial  Director   Chief  Learning  Officer   Building  a  Culture  of  Learning  
  • 8. Build a culture of learning April 13, 2016
  • 9. Darren Shimkus General Manager Udemy for Business © Udemy, Inc. All Rights Reserved. 9 Brandon Lukach Director of People Udemy
  • 10. © Udemy, Inc. All Rights Reserved. 10 POLL Do you feel your company supports a culture of learning? – Yes – No
  • 11. Agenda •  The Modern Learner •  The 5 Learning Commandments for 2016 •  Q&A 11© Udemy, Inc. All Rights Reserved.
  • 12. The Modern Learner 12© Udemy, Inc. All Rights Reserved.
  • 13. 13© Udemy, Inc. All Rights Reserved. •  Overwhelmed •  Untethered •  On-demand •  Collaborative •  Empowered
  • 14. The Modern Learner 14© Udemy, Inc. All Rights Reserved. 40min the time employees have to focus on learning and development each week 1 500% increase in the number of emails opened on mobile since 2011 2 5min how frequently workers are interrupted on a daily basis 1 4x How much more millennials value training and development over $$$ 3 1 Bersin by Deloitte, “Meet the Modern Learner” Infographic, 2014 2 Litmus Software, 2015 3 KPCB, Mary Meeker’s Internet Trends 2015, Slide 110
  • 15. Trends in learning •  Millennials! •  Content goes stale faster •  Learner comes first •  Movement from content creation to content curation •  Forgetting curve (need system in place for continuous learning) 15© Udemy, Inc. All Rights Reserved.
  • 16. How much content from today will you remember tomorrow? 16© Udemy, Inc. All Rights Reserved.Time   %  Remembered   0   20   40   60   80   10min   24  hrs   1  week   1  month   50% of content is forgotten after just 24 hours The Ebbinghaus Forgetting Curve 100  
  • 17. THE  5   LEARNING   COMMANDMENTS   17© Udemy, Inc. All Rights Reserved.
  • 18. THE  5  LEARNING  COMMANDMENTS   18© Udemy, Inc. All Rights Reserved. Be  willing  to  let   go  of  control   I.  
  • 19. THE  5  LEARNING  COMMANDMENTS   19© Udemy, Inc. All Rights Reserved. Mirror  learning   the  way  people   learn  in  real  life   II.  
  • 20. THE  5  LEARNING  COMMANDMENTS   20© Udemy, Inc. All Rights Reserved. Adopt  a   responsive  learning   environment   III.  
  • 21. THE  5  LEARNING  COMMANDMENTS   21© Udemy, Inc. All Rights Reserved. Reset  the   forgetting  curve!   IV.  
  • 22. THE  5  LEARNING  COMMANDMENTS   22© Udemy, Inc. All Rights Reserved. Instill  learning  as   a  key  value  within   your  organization   V.  
  • 23. THE  5  LEARNING  COMMANDMENTS   23© Udemy, Inc. All Rights Reserved. i.  Be  willing  to  let  go  of  control   ii.  Mirror  learning  the  way  people  learn  in   real  life   iii.  Adopt  a  responsive  learning  environment   iv.  Reset  the  forgetting  curve!   v.  Instill  learning  as  a  key  value  within  your   organization  
  • 24. © Udemy, Inc. All Rights Reserved. 24 POLL Which of these commandments do you feel would be most important to your organization? i.  Be  willing  to  let  go  of  control   ii.  Mirror  learning  the  way  people  learn  in   real  life   iii.  Adopt  a  responsive  learning  environment   iv.  Reset  the  forgetting  curve!   v.  Instill  learning  as  a  key  value  within  your   organization  
  • 25. Reset the forgetting curve 25© Udemy, Inc. All Rights Reserved. Time   %  Remembered   0   20   40   60   80   10min   24  hrs   1  week   1  month   The Ebbinghaus Forgetting Curve 100  
  • 26. Q&A 26© Udemy, Inc. All Rights Reserved.
  • 28. #CLOwebinar         Register for the next webinar! A View into the Modern Learner: How Walmart is Changing the Way Associates Learn Tuesday, May 10, 2016 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at events.clomedia.com/webinars OR click the icon on the widget bar!