A new economy. Changing technology. Sustainability. All of these 21st-century business challenges lead to the need for updated corporate training and development. How do corporations develop the talent management needed to thrive in this evolving and dynamic business climate? We’ll explore corporate learning in terms of alternative methods, improved delivery and responding to the need to incorporate sustainability goals. This session will generate awareness of how alternative learning paths and academic mobility can have a positive impact on our environment. Felicia Haslom, Senior Director, National Accounts, Keller Center for Corporate Learning

1. E3 CORPORATE EDUCATION
IN THE 21ST CENTURY
{
ECONOMY
ENVIRONMENT
E-LEARNING
Felicia N. Haslom
Senior Director, National Accounts
Keller Center for Corporate Learning
DeVry University and its Keller Graduate School of Management

2. – President Obama
2010 State of the Union Address
2

3. ECONOMY
• Learning More with Less
• Getting More with Less
ENVIRONMENT
• Green Learning
• Green Calculator
E-LEARNING
• Carbon Footprint
• Blended Learning
AGENDA 3

4. Learn More with Less…
Tailored Learning
• Efficient use of training dollars versus
Tuition Assistance
• Real and measurable value to the organization
• Addresses Most critical content
• Business leaders can address other priorities
• Meets immediate business needs
• Reduces time addressing business matters
already mastered
ECONOMY 4

5. Learn More with Less…
Tailored Learning Case Study
COMPANY: Large Telecommunications Company
COMPANY NEED: Leadership Development
SITUATION: High Turnover
DEVRY SOLUTION: Leadership in the 21st Century
OUTCOMES: Stronger leadership, innovative leadership
practices, open minded and improved
communication skills.
ECONOMY 5

6. Learn More with Less…
Cohort Based Learning
This model is based on the principles of constructivism and
reflective practice, which foster cooperative learning and are
consistent with research findings on successful professional
growth practices.
ECONOMY 6

7. Learn More with Less…
Cohort Based Learning Facilitates
• Diversity
• Stability/Retention
• Team Learning/Knowledge Sharing
• Employee Customized “In-class” Discussions
• Strong Relationships
• Reduced “Out of Office” Time
• Efficiency
• Common Corporate Goals
ECONOMY 7

8. Getting More with Less…
Corporations spend more time, money and effort teaching adults
than do all colleges in America combined.
ECONOMY 8

9. Getting More with Less…
Corporations spend more time, money and effort teaching adults
than do all colleges in America combined.
How much is your in-house training worth?
ECONOMY 9

10. Getting More with Less…
The American Council on Education’s College Credit
Recommendation Service (CREDIT) connects workplace learning
with colleges and universities by helping adults gain access to
academic credit for formal courses and examinations taken outside
traditional degree programs.
ECONOMY 10

11. Getting More with Less…
The American Council on Education’s College Credit
Recommendation Service (CREDIT) connects workplace learning
with colleges and universities by helping adults gain access to
academic credit for formal courses and examinations taken outside
traditional degree programs.
ACE Credit Training + Articulation = College Credit
ECONOMY 11

12. Getting More with Less…
Why ACE?
ECONOMY 12

13. Getting More with Less…
Why ACE?
EMPLOYERS: National recognition for quality training
and saved tuition dollars
EMPLOYEES: Gain access to colleges and universities
COLLEGES/UNIVERSITIES: Can more efficiently process adult learner
enrollments and connect with workplace
partners, thus contributing to their
institutional effectiveness.
ECONOMY 13

14. McDonald’s ACE Training
McDonald’s Hamburger University
ACE Semester Credit Hour Equivalents
McDonald’s Hamburger University
SE D’S
UR N
HO N
IC E
)
HO IO
LE
PL RS
S
IT ISIO
S
UR AL
UR
IT IS
AB
AP OU
ED DIV
CO ON
ED IV
ACE Semester Credit Hour Equivalents
(IF RY C
CR R D
N
CR ER
IO
CD
PE
W
RS
V
DE
LO
UP
M
VE
SE D’S
1 1
UR N
HO N
)
IC E
HO IO
MCD-0009 2 2
LE
PL RS
S
IT ISIO
S
UR AL
UR
IT IS
AB
AP OU
3 2
ED DIV
CO ON
ED IV
(IF RY C
CR R D
1 6
N
CR ER
IO
CD
PE
2 6
W
RS
V
MCD-0031
DE
LO
UP
M
VE
3 6
4 6
MCD-0008 2
1 2 2 MCD-0044 3
MCD-0041 1
2 1 3 1 2
MCD-0005
3 3 2 2
MCD-0016 3 2
4 3 4 3
1 2 5 3
MCD-0012 MCD-0042 2
2 2 HRM 420
MCD-0043 3
1 of 2 req.
MCD-0046 1 1
MCD-0015 2
In addition to specific courses listed,
1 2 MCD-0057 3 any four credit-hours of upper
MCD-0026 1 2 division coursework may be applied
2 2 MCD-0045 2 2 to HMT-410.
1 2 3 2
1 3
2 2 MCD-0001
MCD-0063 2 3
3 2 MCD-0055 2
MGMT 303
4 2 1 3
1 of 2 req.
MCD-0050
1 1 2 3
MGMT 303
MCD-0047 1 of 2 req.
2 2 MCD-0060 1
MCD-0027 3 MCD-0048 3
MCD-0053 1
MCD-0028 3 MCD-0054 2
HRM 420 866.606.8349 | keller.devry.edu
MGMT 303 1 3
1 3 2 of 2 req.
2 of 2 req. 2 3
HRM 420
MCD-0051 2 of 2 req. DeVry University is accredited by The Higher Learning
MGMT 303 HRM 420 Commission of the North Central Association (NCA),
2 3 MCD-0018 3 2
2 of 2 req.
www.ncahlc.org. Keller Graduate School of Management
2 of 2 req. is included in this accreditation.
HRM 420
4 2 For descriptions of course offerings, please reference our
MCD-0056 3 2 of 2 req. current academic catalogs.
HRM 420 Program availability varies by location. In New York,
1 1 5 3
2 of 2 req. DeVry University operates as DeVry College of
MCD-0017 MCD-0059 3
New York.
2 1 DeVry is certified to operate by the State Council of
1 2
MCD-0029 1 MCD-0002 2 2
Higher Education of Virginia.
AC0600
MCD-0062 1 3 2 © 2008 DeVry University. All rights reserved. 55-960866
1 3
MCD-0049 2 2
3 3
1 2
MCD-0020
2 2
MCD-0007 2
MCD-0061 1
1 2
MCD-0052
2 2
ECONOMY 14

15. 1 2 2
2 1 3
MCD-0005
3 3
4 3
1 2
MCD-0012
2 2
McDonald’s ACE Training
MCD-0046 1 1
1 2
MCD-0026
2 2
McDonald’s Hamburger University 1 2
ACE Semester Credit Hour Equivalents
2 2
MCD-0063
SE D’S
3 2
UR N
HO N
)
IC E
HO IO
LE
PL RS
S
IT ISIO
S
UR AL
UR
IT IS
AB
AP OU
ED DIV
CO ON
ED IV
(IF RY C
CR R D
N
CR ER
IO
CD
PE
W
4 2
RS
V
DE
LO
UP
M
VE
1 2 2
1 1
MCD-0047
2 1 3
MCD-0005
3 3
4
1
3
2
2 2
MCD-0012
MCD-0046
2
1 1 MCD-0027
2
3
1 2
MCD-0026
2
1
2
2
MCD-0028 3
MGMT 303
2 2
MCD-0063
3 2
4 2 1 3
MCD-0047
1 1 2 of 2 req.
MCD-0027
2 2
MCD-0051
3
MCD-0028 3 MGMT 303
MGMT 303 2 3
MCD-0051
1 3
2 of 2 req.
MGMT 303
2 of 2 req.
2 3
MCD-0056 3
2 of 2 req.
MCD-0056 3
1 1
MCD-0017
2 1 1 1
MCD-0029
MCD-0017
1
MCD-0062
1
1
3 2 1
MCD-0049 2 2
3
1 2
MCD-0029
3 1
MCD-0020
MCD-0007
2 2
MCD-0062
2
1
MCD-0061 1
MCD-0052
1 2 1 3
2 2
MCD-0049 2 2
3 3
ECONOMY 15
1 2
MCD-0020
2 2
MCD-0007 2

16. Reduce Costs and Increase
Efficiency to Produce a Lean,
GREEN Learning Machine
America’s universities are changing
day-to-day operations in response
to growing environmental awareness.
ENVIRONMENT 16

17. – 2009 Forrester Research Study
– Carl Claunch
Gartner Group 2008
ENVIRONMENT 17

18. Green Learning Environmental Impact
Video Conferencing Reduced Costs and Carbon Emissions
Paperless Reduced Use of Paper/Trees
Learning Management System Reduced Travel and Carbon Emissions
Use Less Electricity, Packaging and
Laptops vs. Desktop
Raw Materials
ENVIRONMENT 18

19. ENVIRONMENT SOURCE: www.conservatree.com/learn/EnviroIssues/TreeStats.shtml 19

20. Cost Savings = Positive Effects on Environment
ENVIRONMENT SOURCE: www.conservatree.com/learn/EnviroIssues/TreeStats.shtml 20

21. GREEN Calculator
Paperless Learning
A Large Retail Corporation’s Paper Savings
Total Pages 2,000,000
Reams of Paper (500 sheets/ream) 4,000
Number of Trees Saved (17 reams/tree) 235
ENVIRONMENT SOURCE: www.conservatree.com/learn/EnviroIssues/TreeStats.shtml 21

22. GREEN Learning
Technology and E-Learning have replaced
the conventional mode of training, knowledge
sharing and communicating.
"Training being indispensable to the growth of
any organization, E-Learning is a tool that facilitates the
process of upgrading employee skills and makes them
agile in today’s competitive and volatile environment”
– Rakhi Sharma
Vice President, HR, UnitedLex
E-LEARNING 22

23. What is E-Learning?
• A learning environment supported by continuously evolving,
collaborative processes focused on increasing individual and
organizational performance.
• The use of technology to design, deliver, select, administer,
support and extend learning.
• The delivery of a learning, training or education program by
electronic means. E-Learning involves the use of a computer
or electronic device (ex. a mobile phone) in some way to
provide training, educational or learning material.
E-LEARNING 23

24. E-LEARNING 24

25. Cost Analysis
Off-site Classroom – 1,000 Employees Green E-Learning – 1,000 Employees
Course Fees $210,000 Course Fees $140,000
Instructor Air Travel $2,400 Instructor Air Travel $0
Instructor Lodging/Meals $24,000 Instructor Lodging/Meals $0
Catering $30,000 Catering $0
Employee Air Travel $120,000 Employee Air Travel $0
Employee Car Travel $56,150 Employee Car Travel $0
Employee Lodging Meals $120,000 Employee Lodging Meals $0
Facility Costs $60,000 Facility Costs $0
Total Costs $622,550 Total Costs $140,000
Cost analysis for 3-day class, 25 learners per class, Plus, experience increased productivity with
40 sessions/120 days “just-in-time” training and less downtime
E-LEARNING 25

26. E-Learning at Best
EFFICIENCY: Avoiding scheduling of classroom training and
booking instructors
EMPOWERMENT: Putting the responsibility for learning in the
hands of learners
BUSINESS: Using fast, effective learning as a competitive
weapon
CONVENIENCE: Letting time-pressured employees learn at the
best time and place
CONNECTION: Connecting learning data to other systems
E-LEARNING 26

27. Carbon Footprint
Off-site Classroom – 1,000 Employees Green E-Learning – 1,000 Employees
Employee Travel 147.69 No Additional Travel
Instructor Air Travel 3.10 Use Existing Office Space and Equipment
Lodging 10.79 No Additional Material Consumption
Catering 10.04 Save Over 4,364 Gallons of Gas
Produces 171.62 Tons of CO2 Produces 0 Tons of CO2
Approx. Carbon Footprint for 3-day class, Green E-Learning creates no additional CO2
25 learners per class, 40 sessions/120 days outside of normal operating levels
E-LEARNING SOURCE: Globallearning Systems 27

28. Implementation
• Understand goals of various departments
• Customize learning strategies
- Collaborate with department heads and
assess individual skill sets
• Provide formal follow up and methods for
continuous learning
• Align results with specific business goals
E-LEARNING 28

29. Blended Learning Success—
Biomedical Industry Leader
Goals of E-Learning
• Improve Project Completion Rates
• Improve Employee Skill Sets
• Reduce Paper Usage
Classroom Training
• Tailored Training
• Career Coaching
• Decrease Carbon Footprint
E-LEARNING 29

30. Blended Learning Success—
Biomedical Industry Leader
E-Learning – each course included an online component
• Onsite Course Discussion
• Required Online Posts
• E-book
E-LEARNING 30

31. – Louis Ross
CTO, Ford Motor Company
E-LEARNING 31

32. Past > Present > Future
Past > Present Future
Distant Learning Blended Learning
Textbook and E-book E-book/Kindle/iPad
Multimedia Enrich Multimedia and Interactivity
Learning by Reading Learning by Doing
E-LEARNING 32

33. E3
ECONOMY – Learn More with Less
ENVIRONMENT – Green Learning
E-LEARNING – Past, Present, Future
33

34. – Baba Dioum
34

35. Felicia Haslom – Senior Director, National Accounts
fhaslom@devry.edu | 407.733.5333
35

36. Sources
• http://www.destinationcrm.com/Issue/1775-April-2010.htm
• http://www.trainingindustry.com/media/1578185/expertus%20-%
20going%20green.pdf
• http://en.microcosmaquariumexplorer.com/wiki/Baba_Dioum
• http://www.workforce.com/section/11/
• http://teachingtechnology.suite101.com/article.cfm/going-green-in-the-
classroom-with-blackboard
• http://www.squidoo.com/Reducing-Your-Carbon-Footprint
36