1. Personal Effectiveness

10. We gain confidence when Skill & knowledge grow

11. Try New Things Make self development plans

14. Don’t complain & Argue too much Don’t use inappropriate language (like swearing ) What to say or not

15. Don't talk about personal problems Don’t talk Politics & Religion

16. What to Do, or Not Look and act professional Be professional by meeting commitments & respecting your responsibilities to others & yourself

17. Have fun at work, and at the same time, let people know you can handle difficult situations with a level head

21. Specific – What, Why and How? Measurable – If you can’t measure it , you can’t manage it Attainable – Goals you set which are too far out of your reach, you probably won't commit to doing. Realistic - This is not a synonym for "easy." Realistic, in this case, means "do-able." Timely :- Set a timeframe for the goal: for next week, in three months, by fifth grade. Putting an end point on your goal gives you a clear target to work towards.

24. Say Hello, how are you Your Physical and Verbal behavior Etiquettes at work

25. Sit up straight Your appearance Etiquettes at work

27. Don’t talk loudly across partitions Keep cell phone ringers low Answers phone promptly, don’t let it ring several times Use speakerphone only for conference calls Keep Your noise to yourself

29. Speak with more confidence and listen carefully to build rapport Analyze and utilize body language to your advantage Communication

30. Realize that time management is a myth – We have only 24 hours in a day. Time doesn’t change. All we can actually manage is ourselves and what we do with the time that we have Find out where you’re wasting time - Many of us are prey to time-wasters that steal time we could be using much more productively. Do you spend too much time 'Net surfing, reading email, or making personal calls? Time Management

34. Make sure that good relationships are the first priority Use active listening skills to ensure that you hear and understand other’s positions and perceptions. When you talk use an adult, assertive approach rather than a submissive or aggressive style

35. Addressing Emotions At Work Kick habits that hurt you. Habits such as procrastinating, overeating, being disorganized, avoiding conflict…etc Learn how to stay calm and clearheaded when you start to lose your temper Eliminate over-reactive behaviors and replace them with reasonable behaviors Learn behavior modification skills that people will notice—and will likely want to copy themselves Take ownership of your emotions and your reactions