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When the Human Body
is the Biggest Data Platform,
who will Capture Value?
What do industry stakeholders really want?
Page 3
As a patient:
As a provider:
As a payer:
As a policymaker:
As a biopharma or medtech:
How can I get the right, affordable treatment and support to be
healthy?
How can I deliver the most cost-effective treatment to achieve health
improvement?
How can I provide the most cost-effective health solutions to get the
maximum impact?
How can I have a transparent market with a balance of health
improvement vs. cost?
How can I get appropriately paid for providing the right treatment
solution?
Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
Data-driven platforms will be the “routers” of a digital health backbone that delivers ‘shared’ value
to all stakeholders
Page 4
Customers
Payer
Physician/care provider
Policymaker
Patient/consumer
Payer
Physician/care provider
Policymaker
Patient/consumer
Payer
Physician/care provider
Policymaker
Patient/consumer
Payer
Physician/care provider
Policymaker
Patient/consumer
Forces
► R&D productivity
► Patent cliff
► Regulatory hurdles
4.0
Life sciences
3.0Health outcomes
Life sciences
2.0Diversified
portfolios
Life sciences
1.0Blockbuster products
Life sciences
Data-driven
platforms
► Payer consolidation
► Empowered patients
► Reimbursement
pressures
► Exponential tech –
sensors and AI
► Super consumers
► Focused business
models
Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
Empowered stakeholders demand and drive technological advancements, which fuels this
data explosion
Page 5
Augmented reality
Connected
home
Genetic and “–omic”
technologies
Electronic health
record platforms
Social media
platforms
Diagnostics
and imaging
Robotic surgery
Sensors/wearables
Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
The shift to digitalization and “datafication” is reshaping the Health Sciences and Wellness industry
in fundamental ways …
What’s now What’s next
Payers, consumers and new entrants have the power
Connected devices allow continuous disease management
Health ecosystem is static and well-defined
Value is captured by owning all the data
Drugs and medical devices are the highest value products
Super-consumers demand convenient, seamless care
New technologies allow “pre-disease” identification and
treatment
Data and algorithms are the highest value product
Value is captured by sharing the data with ecosystem
stakeholders
Health ecosystem is a dynamic network
Page 6 Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
… with implications for where, how and who will drive health care — anytime anywhere
Page 7
Point of care
Hospitals
Home
Care delivered in the
home via telehealth and
IoT-enabled devices
Data ownership
Institutions
Consumers
Consumers own their
health data, accessing
it through secure
platforms
Reference point
Population
Individual
Treatment is
personalized to drive
adherence to care
plans
Physician’s role
Authority
Guide
Physicians guide
individuals, who use
data to take control of
their health
Data analysis
Separated
Integrated
Big data give insights to
consumers and care
teams to drive behavior
change
Today
Future
Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
Based on these transformative forces and the growing power of data, there are five key trends all
stakeholders need to consider
Page 8
Data will be better connected, combined and shared across the health
ecosystem1
Nanomedicine, sensors and artificial intelligence will be recognized as the
nervous system driving innovation
The patient-consumer will demand increasing power and influence over
other stakeholders
A “digital backbone” will emerge across the industry … but who will own it?
Therapeutic focus and the adoption of specialized business models will
position companies to outperform
2
3
4
5
Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
Today, traditional and new data resources remain siloed — within and across organizations
Page 9
Consumer/
technology/
financial
companies
Biopharma
and medtech
companies
Pharmacies
Physicians
and
hospitals
Consumers
and
caregivers
Governments
and
NGOs
Laboratories
Payers
• Health record data
• Consumer-generated
sensor/device data
• DTC genetic tests
• Preclinical research
• Clinical trial data
• Biomarker analyses
• Post-market analyses
• Cost data
• Demographic data
• Biomedical data
• Environmental data
• Claims, cost data
• Actuarial analyses
• Social media commentary
• Sensor data
• Quantified self/fitness tracking
• Pricing for goods and services
• Consumer behavior data (preferences, purchasing
patterns)
• Socioeconomic profiling data
• Product sales, script volumes
• Medication adherence
• Consumer purchasing data, retail health
services data
• Biomarker and genetic assessment
• Diagnostic results
1
Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
No company has all the data it needs to improve health outcomes; they must partner to co-
create future value
Page 10
1
Future
value
Innovation
Outcomes x Personalization
For people
For physicians
For payers
For policymakers
Participatory
Precise Predictive
Proactive
Data streams Traditional and non-
traditional partners
Platforms of care
(Connect + Combine + Share)
=
FV=ID
Data
Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
Nanomedicine, sensors and artificial intelligence will be recognized as the nervous
system driving innovation
Unlocking the power of data to improve health outcomes: five trends to watchPage 11
2
► Virtual assistants
► Smart furniture/appliances
► Autonomous vehicles
► Home infrastructure
► Monitoring
► Diagnosis and management
► Prevention
► Consumers
► Caregivers
► Fitness trackers
► Connected clothing
► Band-aids and patches
► Connected monitors/ devices
► Monitoring
► Diagnosis and management
► Consumers
► Caregivers
► Providers/payers
► Sensor-embedded pills
► Smart dust
► Bioelectronic implants
► Nanobots
► Cyborg cells
► Management
► Cellular repair
► Prevention
► Providers
► Payers
Next:
ExamplesUseCustomer
Robust medical grade data, clinical trialsBig data and analytics
Environmental and
home sensors
Personal wearable
sensors and patches
Ingestible and
embedded sensors Now:
Beyond:
Time to market
Sensors are transforming the speed and scope of data capture … Artificial Intelligence will
make that data actionable at scale
Page 12
2
Chronic disease management
Clinical trials
Personalized coaching
Clinical decision support
Behavioral intervention
Remote monitoring/ telehealth
Drug development
Disease diagnosis
Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
A “digital backbone” will emerge across the industry … but who will own it?
Page 13
3
Laboratories
Physicians/hospitals
Biopharmas/medtechs
Government/NGOs
Pharmacies
Consumer-focused companies
(retail, financial, tech, services)
Consumers/caregivers
Payers
Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
Data-driven platforms will become the “routers” of the digital backbone
Page 14
3
Platform: an interface that enables a seamless trading exchange
Convenient to
use
Focused on user
experience
Connects
highly
disparate
groups
Simplifies access to
the best products and
services
► Increased
efficiency
► Better consumer
experience
► Personalized care
► Increased access
► Improved
health
outcomes
Benefits:
Platform interfaces
Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
The growing empowerment of the patient-consumer dominates an industry-wide
power shift
Page 15
4
Biopharma and medtech
Patient-consumers
Physician/care provider
Payers
Policymakers
Technology
Employers
Retailers
Traditional power Future power Power shift
Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
Page 16
How is value
created?
High dollar
value capture
Low dollar value
capture
Who demands value?
Wealthy individuals
Highly innovative
products and
services
Institutional health care
systems
Efficient operations
and supply chain
Mass market
consumers
Customer understanding
and relationships
Breakthrough
innovator
Efficient
producer
Disease
manager
Lifestyle
manager
Source: EY. Concept developed from an
initial idea first profiled by Prof. Brian D.
Smith in his book, The Future of Pharma,
published by Gower Publishing in 2011.
Therapeutic focus and the adoption of specialized business models will position companies
to outperform5
Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
Each of the four business models requires different data capabilities to optimize value
Page 17
5
Key data imperatives
Data to validate
product effectiveness
Data to personalize
and optimize patient
outcomes
Data to customize
end-user interactions
End goal
Data to manage
operational margins
Lifestyle
manager
Deliver commodity
products better
Efficient
producer
Deliver consumer-centric
services
Businessmodels
Break-
through
innovator
Disease
manager
Deliver best-in-class
efficacy
Deliver end-to-end
continuum of care
Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
Based on these transformative forces and the growing power of data, there are five key trends all
stakeholders need to consider
Page 18
Data shared across the health ecosystem1
AI will make data actionable at scale2
Who will own the “Digital Backbone” and capture
value?3
The patient-consumer will become the most
influential stakeholder4
Specialized business models will be the future of
Life Science5
Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
► Every biopharma company needs to be a data company not just a product company.
► Reorientation is needed around the “consumer experience.”
► Future value will come from the ability to deliver outcomes from innovation.
► Outcomes will require innovations that use data and personalization.
► To maximize the value of data, collaborative platforms are required that link to ubiquitous
backbone.
► Delivering differentiated outcomes requires an ecosystem rather than point solutions.
► Companies must align their data strategy to their business model to create maximum
value.
Turning data into value
Re-energizing your strategy
Page 19 Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
Thank you
Page 20 Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
EY | Assurance | Tax | Transactions | Advisory
About EY
EY is a global leader in assurance, tax, transaction and advisory services. The
insights and quality services we deliver help build trust and confidence in the capital
markets and in economies the world over. We develop outstanding leaders who team
to deliver on our promises to all of our stakeholders. In so doing, we play a critical role
in building a better working world for our people, for our clients and for our
communities.
EY refers to the global organization, and may refer to one or more, of the member
firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst
& Young Global Limited, a UK company limited by guarantee, does not provide
services to clients. Information about how EY collects and uses personal data and a
description of the rights individuals have under data protection legislation is available
via ey.com/privacy. For more information about our organization, please visit ey.com.
About EY Health Sciences and Wellness
The rise of the empowered consumer, coupled with technology advancements and the
emergence of digitally focused entrants, is changing every aspect of health and care
delivery. To retain relevancy in today’s digitally focused, data-infused ecosystem, all
participants in health care today must rethink their business practices, including
capital strategy, partnering and the creation of patient-centric operating models.
The EY Health Sciences and Wellness architecture brings together a worldwide
network of more than 20,000 professionals to build data-centric approaches to
customer engagement and improved outcomes. We help our clients deliver on their
strategic goals; design optimized operating models; and form the right partnerships so
they may thrive today and succeed in the health systems of tomorrow. We work
across the ecosystem to understand the implications of today’s trends, proactively
finding solutions to business issues and to seize the upside of disruption in this
transformative age.
© 2019 EYGM Limited.
All Rights Reserved.
EYG no. 002126-19Gbl
1902-3068211 US CSG
ED None
ey.com/lifesciences

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The Role Of Data and Emergent Technologies In Managing Health

  • 1. When the Human Body is the Biggest Data Platform, who will Capture Value?
  • 2.
  • 3. What do industry stakeholders really want? Page 3 As a patient: As a provider: As a payer: As a policymaker: As a biopharma or medtech: How can I get the right, affordable treatment and support to be healthy? How can I deliver the most cost-effective treatment to achieve health improvement? How can I provide the most cost-effective health solutions to get the maximum impact? How can I have a transparent market with a balance of health improvement vs. cost? How can I get appropriately paid for providing the right treatment solution? Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 4. Data-driven platforms will be the “routers” of a digital health backbone that delivers ‘shared’ value to all stakeholders Page 4 Customers Payer Physician/care provider Policymaker Patient/consumer Payer Physician/care provider Policymaker Patient/consumer Payer Physician/care provider Policymaker Patient/consumer Payer Physician/care provider Policymaker Patient/consumer Forces ► R&D productivity ► Patent cliff ► Regulatory hurdles 4.0 Life sciences 3.0Health outcomes Life sciences 2.0Diversified portfolios Life sciences 1.0Blockbuster products Life sciences Data-driven platforms ► Payer consolidation ► Empowered patients ► Reimbursement pressures ► Exponential tech – sensors and AI ► Super consumers ► Focused business models Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 5. Empowered stakeholders demand and drive technological advancements, which fuels this data explosion Page 5 Augmented reality Connected home Genetic and “–omic” technologies Electronic health record platforms Social media platforms Diagnostics and imaging Robotic surgery Sensors/wearables Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 6. The shift to digitalization and “datafication” is reshaping the Health Sciences and Wellness industry in fundamental ways … What’s now What’s next Payers, consumers and new entrants have the power Connected devices allow continuous disease management Health ecosystem is static and well-defined Value is captured by owning all the data Drugs and medical devices are the highest value products Super-consumers demand convenient, seamless care New technologies allow “pre-disease” identification and treatment Data and algorithms are the highest value product Value is captured by sharing the data with ecosystem stakeholders Health ecosystem is a dynamic network Page 6 Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 7. … with implications for where, how and who will drive health care — anytime anywhere Page 7 Point of care Hospitals Home Care delivered in the home via telehealth and IoT-enabled devices Data ownership Institutions Consumers Consumers own their health data, accessing it through secure platforms Reference point Population Individual Treatment is personalized to drive adherence to care plans Physician’s role Authority Guide Physicians guide individuals, who use data to take control of their health Data analysis Separated Integrated Big data give insights to consumers and care teams to drive behavior change Today Future Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 8. Based on these transformative forces and the growing power of data, there are five key trends all stakeholders need to consider Page 8 Data will be better connected, combined and shared across the health ecosystem1 Nanomedicine, sensors and artificial intelligence will be recognized as the nervous system driving innovation The patient-consumer will demand increasing power and influence over other stakeholders A “digital backbone” will emerge across the industry … but who will own it? Therapeutic focus and the adoption of specialized business models will position companies to outperform 2 3 4 5 Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 9. Today, traditional and new data resources remain siloed — within and across organizations Page 9 Consumer/ technology/ financial companies Biopharma and medtech companies Pharmacies Physicians and hospitals Consumers and caregivers Governments and NGOs Laboratories Payers • Health record data • Consumer-generated sensor/device data • DTC genetic tests • Preclinical research • Clinical trial data • Biomarker analyses • Post-market analyses • Cost data • Demographic data • Biomedical data • Environmental data • Claims, cost data • Actuarial analyses • Social media commentary • Sensor data • Quantified self/fitness tracking • Pricing for goods and services • Consumer behavior data (preferences, purchasing patterns) • Socioeconomic profiling data • Product sales, script volumes • Medication adherence • Consumer purchasing data, retail health services data • Biomarker and genetic assessment • Diagnostic results 1 Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 10. No company has all the data it needs to improve health outcomes; they must partner to co- create future value Page 10 1 Future value Innovation Outcomes x Personalization For people For physicians For payers For policymakers Participatory Precise Predictive Proactive Data streams Traditional and non- traditional partners Platforms of care (Connect + Combine + Share) = FV=ID Data Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 11. Nanomedicine, sensors and artificial intelligence will be recognized as the nervous system driving innovation Unlocking the power of data to improve health outcomes: five trends to watchPage 11 2 ► Virtual assistants ► Smart furniture/appliances ► Autonomous vehicles ► Home infrastructure ► Monitoring ► Diagnosis and management ► Prevention ► Consumers ► Caregivers ► Fitness trackers ► Connected clothing ► Band-aids and patches ► Connected monitors/ devices ► Monitoring ► Diagnosis and management ► Consumers ► Caregivers ► Providers/payers ► Sensor-embedded pills ► Smart dust ► Bioelectronic implants ► Nanobots ► Cyborg cells ► Management ► Cellular repair ► Prevention ► Providers ► Payers Next: ExamplesUseCustomer Robust medical grade data, clinical trialsBig data and analytics Environmental and home sensors Personal wearable sensors and patches Ingestible and embedded sensors Now: Beyond: Time to market
  • 12. Sensors are transforming the speed and scope of data capture … Artificial Intelligence will make that data actionable at scale Page 12 2 Chronic disease management Clinical trials Personalized coaching Clinical decision support Behavioral intervention Remote monitoring/ telehealth Drug development Disease diagnosis Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 13. A “digital backbone” will emerge across the industry … but who will own it? Page 13 3 Laboratories Physicians/hospitals Biopharmas/medtechs Government/NGOs Pharmacies Consumer-focused companies (retail, financial, tech, services) Consumers/caregivers Payers Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 14. Data-driven platforms will become the “routers” of the digital backbone Page 14 3 Platform: an interface that enables a seamless trading exchange Convenient to use Focused on user experience Connects highly disparate groups Simplifies access to the best products and services ► Increased efficiency ► Better consumer experience ► Personalized care ► Increased access ► Improved health outcomes Benefits: Platform interfaces Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 15. The growing empowerment of the patient-consumer dominates an industry-wide power shift Page 15 4 Biopharma and medtech Patient-consumers Physician/care provider Payers Policymakers Technology Employers Retailers Traditional power Future power Power shift Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 16. Page 16 How is value created? High dollar value capture Low dollar value capture Who demands value? Wealthy individuals Highly innovative products and services Institutional health care systems Efficient operations and supply chain Mass market consumers Customer understanding and relationships Breakthrough innovator Efficient producer Disease manager Lifestyle manager Source: EY. Concept developed from an initial idea first profiled by Prof. Brian D. Smith in his book, The Future of Pharma, published by Gower Publishing in 2011. Therapeutic focus and the adoption of specialized business models will position companies to outperform5 Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 17. Each of the four business models requires different data capabilities to optimize value Page 17 5 Key data imperatives Data to validate product effectiveness Data to personalize and optimize patient outcomes Data to customize end-user interactions End goal Data to manage operational margins Lifestyle manager Deliver commodity products better Efficient producer Deliver consumer-centric services Businessmodels Break- through innovator Disease manager Deliver best-in-class efficacy Deliver end-to-end continuum of care Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 18. Based on these transformative forces and the growing power of data, there are five key trends all stakeholders need to consider Page 18 Data shared across the health ecosystem1 AI will make data actionable at scale2 Who will own the “Digital Backbone” and capture value?3 The patient-consumer will become the most influential stakeholder4 Specialized business models will be the future of Life Science5 Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 19. ► Every biopharma company needs to be a data company not just a product company. ► Reorientation is needed around the “consumer experience.” ► Future value will come from the ability to deliver outcomes from innovation. ► Outcomes will require innovations that use data and personalization. ► To maximize the value of data, collaborative platforms are required that link to ubiquitous backbone. ► Delivering differentiated outcomes requires an ecosystem rather than point solutions. ► Companies must align their data strategy to their business model to create maximum value. Turning data into value Re-energizing your strategy Page 19 Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 20. Thank you Page 20 Unlocking the power of data to improve health outcomes: five trends to watch (Follow us on Twitter: @JoTaylor6, @EY_LifeSciences)
  • 21. EY | Assurance | Tax | Transactions | Advisory About EY EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation is available via ey.com/privacy. For more information about our organization, please visit ey.com. About EY Health Sciences and Wellness The rise of the empowered consumer, coupled with technology advancements and the emergence of digitally focused entrants, is changing every aspect of health and care delivery. To retain relevancy in today’s digitally focused, data-infused ecosystem, all participants in health care today must rethink their business practices, including capital strategy, partnering and the creation of patient-centric operating models. The EY Health Sciences and Wellness architecture brings together a worldwide network of more than 20,000 professionals to build data-centric approaches to customer engagement and improved outcomes. We help our clients deliver on their strategic goals; design optimized operating models; and form the right partnerships so they may thrive today and succeed in the health systems of tomorrow. We work across the ecosystem to understand the implications of today’s trends, proactively finding solutions to business issues and to seize the upside of disruption in this transformative age. © 2019 EYGM Limited. All Rights Reserved. EYG no. 002126-19Gbl 1902-3068211 US CSG ED None ey.com/lifesciences