As an entire global industry accountants pander to their clients when it comes to getting paid.
Why is this happening?
For an industry that spends their time discussing cashflow with clients and fixing their client’s financial issues, we don't practice what we preach.
We offer every type of payment plan or scheme possible, except the upfront payment. We hesitate to offer upfront payment, yet advise all our clients that this is the only way to increase or fix their cashflow problem.
We essentially act as a loan house to clients until they are ready to pay us. It's crap!
Amy Holdsworth will show you how change your mentality and switch your clients to upfront payments painlessly. Start getting paid on time!
Objectives
Understand why accountants offer so many types of payment options
Change your mentality about upfront payments
Learn how to approach your clients and tell them you are changing your ways
Be firm, get paid, and enjoy your new cashflow.
16. Dear [client],
Since our firm was started in [year] we haven’t increased prices. Through annual infla@on, market crashes and
rate rises we’ve kept our prices compe@@ve and affordable.
Whilst being fair to you through this @me, we trust that you have appreciated this and can now understand that
like you, we are also a business and need to align our prices with the value we are offering you.
Moving forward you will receive a new engagement leGer which will detail what our annual percentage
increase will be. As a courtesy to you we also think you deserve to know in advance how much the job will cost
and what it entails. As a modern & progressive firm we have decided to change this ‘old’ business prac@ce as of
[date].
What that means is before every job starts we will let you know how much it will cost you. There will be a
method of wriGen communica@on that you will need to sign off on. If you are unhappy with the outline of the
project (or the price) you will have the opportunity to discuss that with us at the outset.
We appreciate your business very much and we are confident that this new method of pricing will enable us to
give you far beGer customer service.
All the best,
18. But they might leave!
Remember the first point, just
because they are paying you
does not mean you are making
money
19. Sticky situation 3:
Firing clients
Just like staff who don’t perform
well and add value to your
business, so too clients can be
fired if they don’t add value to
your business.
24. With Practice Ignition you can
Set up and maintain your Fixed Price Services in minutes.
Practice Ignition will help you:
Establish a process for the best client on-boarding experience. period.
Lightning fast proposal creation. Engage new clients in a
matter of minutes.
Clients click to accept = no more print/sign/scan.
Edit existing engagements to eliminate scope creep/ handle up-sells
= no more new documents or “handshake agreements.”
Super fast annual re-engagements using PI’s Bulk Rollover feature
(eliminating weeks/months of work).
Bullet-proof engagement compliance = Practice Inspection Friendly!
Business Intelligence you simply can’t get from word docs
= Ignite your practice!
25. With Practice Ignition you can
Create and send your Engagement Letter in minutes, not hours.
Really? how has PI helped other accountants?
Practice Ignition eliminates the burdensome task of creating engagement letters
and obtaining client signatures - Adam Puckett, Delap LLP, Portland OR.
I'm not even finished my trial of PI yet and I've had two major proposals accepted. They
were cohesive, formal and professional and I know PI made all the difference.
- Elaine Orr Morgan, balancesheets.ca, Canada.
My first proposal was accepted before I had a chance to click back to Outlook!
I need an "easy button” - Rachel Barnett, Primarily Bookkeeping, Seattle WA.
Saves oodles and allows you to focus on developing a client relationship and achieving the desired
outcome, rather than administrative tasks - Alycia Edgar, Business Performance HQ, Australia.
26. Our key takeaways
• Simplify your billing to get paid on time
• Communicate your price changes, but
be firm
• If your client doesn’t add value, fire
them!
• Stand up to your Clients!
27. Work on the beach is not a figure of speech
Start saving time now
As a member of CPA Academy we give you three months FREE!
http://www.practiceignition.com/cpaacademy