13. City of Calgary’s Goals:
Identify and acquire technology to
streamline the process.
Find a solution to handle group scheduling,
and document management.
Look at alternative for collecting information.
Capitalize on web technology.
18. Pilot: The New Process
Assessment information is responsibility of the
home owner.
Minimal on-site assessments.
1 Part time assessor instead of 6 full time
assessors.
Streamlined scheduling and administration.
19. Pilot: Results
Overwhelming SUCCESS!!
Process reduced from a 13 month
cycle to a 4 month cycle - a 9 month
time savings!!
Cost savings of $200,000 dollars!!
22. The Next Phase
Re-deployment of homeowner survey to 250,000
respondents in spring 2002.
Enterprise-wide rollout of RightFAX for desktop
faxing.
Expansion of TELEform to Police Services and the
City Clerk’s Office.
Rollout of TELEform PDF & HTML modules to the
city web site.
24. Results
Projected cost savings of $1,000,000
dollars for 2002.
Doubled productivity.
Increased ability to manage, route and
archive critical documents.
25. "Without these technologies, our
productivity would be cut in half.”
Martin Wong, Project Manager
Assessment Business Unit
The City of Calgary
26. For more information:
City of Calgary - Pilot Case Study
http://www.sewardconsulting.com/document%20imaging/i
mages/Calgary_Case_Study.PDF
Cardiff TELEform and Kofax VRS - Press Release
http://www.cardiff.com/
http://www.kofax.com/
27. Information Resources
The City of Calgary, Civic Government
http://www.gov.calgary.ab.ca/
Travel Alberta
http://www.travelalberta.com/
Government of Canada, Department of Natural
Resources
http://atlas.gc.ca/english/facts/
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