Descubrimiento, entrega de información y gestión: tendencias actuales de las nuevas tecnologías de las bibliotecas por Marshall Breeding (consultor, escritor y conferencista, Estados Unidos)
Explora el ámbito de los servicios de descubrimiento basados en índices, orientado al ámbito de las bibliotecas académicas, incluyendo Primo de Ex Libris, Summon de ProQuest, Discovery Service de Ebsco y Discovery Service de OCLC WorldCat.
Se aborda la Iniciativa Open Discovery y la reciente tendencia hacia una mayor participación por parte de los proveedores de contenidos. Se discute acerca de las tecnologías más adecuadas para las bibliotecas que tienen mayor preocupación por la participación del usuario, sobre el acceso a los libros impresos y electrónicos, con menos restricciones para los artículos académicos que se encuentran en Descubrimiento. Se presenta el papel de las interfaces de descubrimiento de código abierto tales como VuFind y Blacklight. Se aborda el estado de la nueva generación de plataformas de servicios de la biblioteca. La presentación ofrecerá los aspectos más destacados de la industria de automatización de la biblioteca global, con especial atención a los protagonistas y tendencias en América Latina. Basado en el "Informe 2014 de los Sistemas de Bibliotecas" http://www.americanlibrariesmagazine.org/article/library-systems-report-2014
Abstract
Discovery, delivery, and management: the current wave of new library technologies and industry trends
Explore the realm of index-based discovery services oriented more to academic libraries, including Ex Libris Primo, ProQuest Summon, EBSCO Discovery Service, and OCLC WorldCat Discovery Service. An update on the Open Discovery Initiative and the recent movement toward more participation by content providers. Discuss technologies better suited for public libraries that have more concerns for customer engagement, access to print and electronic books, with less stringent requirements for article-level discovery of scholarly resources. The role of open source discovery interfaces such as VuFind and Blacklight. The status of the new generation of library services platforms. The presentation will provide highlights of global library automation industry, with a focus on the players and trends in Latin America Based on “Library Systems Report 2014” http://www.americanlibrariesmagazine.org/article/library-systems-report-2014
The Library in the Life of the User: Two Collection Directions
Similaire à Descubrimiento, entrega de información y gestión: tendencias actuales de las nuevas tecnologías de las bibliotecas por Marshall Breeding (consultor, escritor y conferencista, Estados Unidos)
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Descubrimiento, entrega de información y gestión: tendencias actuales de las nuevas tecnologías de las bibliotecas por Marshall Breeding (consultor, escritor y conferencista, Estados Unidos)
1. Descubrimiento, entrega de
información y gestión:
Tendencias Actuales de las
Nuevas Tecnologías de las
Bibliotecas
Marshall Breeding
Independent Consultant, Author,
Founder and Publisher, Library Technology
Guides
http://librarytechnology.org/
http://twitter.com/mbreeding
27 August 2014 InnovaTics
2. Abstract
Explore the realm of index-based discovery services oriented more to
academic libraries, including Ex Libris Primo, ProQuest Summon, EBSCO
Discovery Service, and OCLC WorldCat Discovery Service.
An update on the Open Discovery Initiative and the recent movement
toward more participation by content providers.
Discuss technologies better suited for public libraries that have more
concerns for customer engagement, access to print and electronic books,
with less stringent requirements for article-level discovery of scholarly
resources.
The role of open source discovery interfaces such as VuFind and
Blacklight.
The status of the new generation of library services platforms.
The presentation will provide highlights of global library automation
industry, with a focus on the players and trends in Latin America
Based on “Library Systems Report 2014”
3. Una perspectiva internacional
La forma en la que las bibliotecas desarrollan e
implementan sus estrategias tecnológicas
dependerá de su situación económica y del
acceso a los recursos relacionados, incluyendo la
red y la infraestructura informática, Internet de
banda ancha, y el nivel de interés y la
capacidad de sus usuarios para aprovechar los
servicios informáticos y basadas en Web, así
como otros factores. (InnovaTICs 2011)
How libraries develop and implement their technology strategies must be informed
by their economic situation and their access to related resources, including network
and computing infrastructure, Internet bandwidth, and the level of interest and ability
for their users to take advantage of computer and Web-based services and many
other factors.
4. Global perspective
Libraries all over the world share much in
common in the services they provide to their
communities
Values to provide high-quality content
resources
Each global region has its own unique
character
Available resources vary
Technology must be sensitive to those
differences
6. Recursos en “Library Technology
Guides”
Noticias de actualidad sobre la biblioteca orientada
a tecnologías, productos, y las organizaciones
“GuidePosts” Blog de Marshall
“libraries.org”: directorio internacional de bibliotecas y
de las tecnologías que utilizan
El texto completo de muchos artículos relacionados
con la tecnología de la biblioteca
Incluyendo artículos de Marshall, informes y
presentaciones
Directorio de organizaciones que
ofrecen productos para la automatización de la
biblioteca
Servicios de notificación: Web, e-mail, RSS, Twitter
9. Library Technology Industry
Reports
American Libraries Library Journal
2014: Strategic
Competition and
Cooperation
2013: Rush to Innovate
2012: Agents of Change
2011: New Frontier
2010: New Models, Core Systems
2009: Investing in the Future
2008: Opportunity out of turmoil
2007: An industry redefined
2006: Reshuffling the deck
2005: Gradual evolution
2004: Migration down, innovation up
2003: The competition heats up
2002: Capturing the migrating
customer
14. Broad Industry Trends
Continued Consolidation
International companies increasingly dominate
in a growing set of international regions
Discovery services now routine infrastructure
in academic libraries
New Generation systems becoming better
established
New and existing systems shifting to hosted or
SaaS deployment
Subscription-based technology infrastructure
15. Latin American Industry Trends
International companies target well-funded
libraries
As libraries develop, many move to systems
from international providers
Many operate through regional distributors
Local systems and open source dominate
smaller and less well funded libraries
Cloud technologies often less well suited
Bandwidth, annual subscription costs
17. Challenge: More integrated
approach to information and
service delivery
Library Web sites offer a menu of unconnected
silos:
Books: Library OPAC (ILS online catalog module)
Search the Web site
Articles: Aggregated content products, e-journal
collections
OpenURL linking services
E-journal finding aids (Often managed by link resolver)
Subject guides (e.g. Springshare LibGuides)
Local digital collections
ETDs, photos, rich media collections
Metasearch engines
Discovery Services – often just another choice among
many
All searched separately
18. Online Catalog
Scope of Search
Books, Journals, and
Media at the Title
Level
Not in scope:
Articles
Book Chapters
Digital objects
Web site content
Etc.
Search:
Search Results
ILS Data
19. Discovery from Local to Web-scale
Initial products focused on technology
Mostly locally-installed software
Current phase is focused on pre-populated
indexes that aim to deliver Web-scale
discovery
20. Web-scale Index-based Discovery
Search:
Digital
Collections
Web Site
Content
Institutional
Repositorie
s
…
E-Journals
Reference
Sources
Search Results
Pre-built harvesting
and indexing
Consolidated Index
ILS Data
Aggregated
Content
packages
(2009- present)
Usage-generated
Data
Customer
Profile
Open
Access
Profile of Library
Subscriptions
21. Open source in Discovery
Flexible and powerful open source interfaces:
VuFind (php-based)
Blacklight (Ruby on Rails)
No open access discovery index
Hybrid model:
Open source interface +
Commercial Index
22. Bento Box Discovery Model
Search:
Web Site
Content
Digital
Collections
Institutional
Repositorie
s
E-Journals Search Results
Pre-built harvesting
and indexing
Consolidated Index
ILS Data
Aggregated
Content
packages
Open
Access VuFind /
Blacklight
24. Challenge for Relevancy
Technically feasible to index hundreds of
millions or billions of records through Lucene
or SOLR
Difficult to order records in ways that make
sense
Many fairly equivalent candidates returned for
any given query
Must rely on use-based and social factors to
improve relevancy rankings
25. Socially-powered discovery
Leverage use data to increase effectiveness of
discovery
Usage data can identify important or popular
materials to inform relevancy engines
Identify related materials that may not
otherwise be uncovered through keyword
matching
Be careful to avoid introducing bias loops
26. Evaluating Index-based Discovery
Services
Intense competition: how well the index covers the
body of scholarly content stands as a key
differentiator
Difficult to evaluate based on numbers of items
indexed alone.
Important to ascertain now your library’s content
packages are represented by the discovery
service.
Important to know what items are indexed by
citation and which are full text
Important to know whether the discovery service
favors the content of any given publisher
27. Library Perspective
Strategic investments in collection materials:
print, digital, and electronic
Strategic investments in Discovery Solutions
to provide access to their collections
Expect comprehensive representation of
resources in discovery indexes
Need to be able to evaluate the coverage and
performance of competing discovery models
29. ODI context
Facilitate a healthy
ecosystem among
discovery service providers,
libraries and content
providers
30. Balance of Constituents
Libraries
Publishers
Service Providers
30
Marshall Breeding, Vanderbilt University
Jamene Brooks-Kieffer, Kansas State University
Laura Morse, Harvard University
Ken Varnum, University of Michigan
Sara Brownmiller, University of Oregon
Lucy Harrison, College Center for Library
Automation (D2D liaison/observer)
Michele Newberry
Lettie Conrad, SAGE Publications
Roger Schonfeld, ITHAKA/JSTOR/Portico
Jeff Lang, Thomson Reuters
Linda Beebe, American Psychological Assoc
Aaron Wood, Alexander Street Press
Jenny Walker, Ex Libris Group
John Law, Serials Solutions
Michael Gorrell, EBSCO Information Services
David Lindahl, University of Rochester (XC)
Jeff Penka, OCLC (D2D liaison/observer)
31. ODI deliverables
Standard vocabulary
NISO Recommended Practice:
Data format & transfer
Communicating content rights
Levels of indexing, content availability
Linking to content
Usage statistics
Evaluate compliance
Inform and Promote Adoption
31
32. ODI Timeline
32
Milestone Target Date Status
Appointment of working group Dec 2011
Approval of charge and initial work plan Mar 2012
Completion of information gathering Jan 2013
Completion of initial draft Jun 2013
Completion of final draft Sep 2013
Public Review Period commences Sep 2013
NISO Publishes Recommended Practice June 2014
33. E-Books in Libraries
Academic Libraries focus on chapter-level
access for reference and research
Public Libraries aim to provide full lending and
reading experience
Critical for libraries to master e-books as they
gain more prominent place in general society
34. Challenges for library
automation
Provide the same types of management control
for e-books as other collection component
Acquisitions: select and acquire materials from
multiple providers
Cataloging: High-quality descriptive metadata
Electronic copies appropriately aligned with those in print or
other media
Circulation: Integrated with other media.
Option to lend e-reader devices
Discovery
Integrated with all other formats
Unified environment for content delivery
35. E-Book Integration Model
Search:
Web Site
Content
Digital
Collections
Local E-book
Repository
Search Results
Index
ILS Data
Aggregated
Content
packages
Library Catalog
External
E-Book Lending
Service
37. Dynamic Library Environment
Requires technologies responsive to the
changes in play
Adapt to publishing models and new formats
that reshape library collections
Generational Change in Technology
Changes in metadata practices and standards
38. Bibliotecas en la Transición
Cambio de lo impreso > electrónico
Transición casi completa de revistas electrónicas
Transición de libros impresos a libros electrónicos (e-
Books)
Las bibliotecas académicas están viendo la
disminución de la circulación impresa
Las bibliotecas públicas están viendo un
aumento en la circulación impresa
Necesitan mejores herramientas para que
sus usuarios puedan acceder a colecciones
complejas de materiales en diferentes
formatos: impresos, electrónicos y digitales
39. Usuarios de la biblioteca en la
Transición
La nueva generación de usuarios de la
biblioteca
Autosuficiente - reacios a pedir ayuda
Estilos de trabajo colaborativos
Digital nativos – “digital natives”
Se perciben a sí mismos como competentes
para utilizar las herramientas de información sin
la ayuda de los bibliotecarios o maestros
Pero no son necesariamente competentes en la
búsqueda de información.
40. Los Cambios en la gestión de los
metadatos
De priorizar la creación del registro, se pasa a la
gestión a nivel de colección
Metadatos muy compartidos: enfoque de base de
conocimientos (broadly shared metadata,
knowledge bases)
Gran interés en el avance hacia la web semántica
y abrir los datos vinculados (open linked data)
AACR2 > RDA; MARC > RDF > BIBFRAME
41. RDA
Resource Description and Access
http://www.loc.gov/aba/rda/
Major change relative to resources devoted to
transition
Minor impact relative to operational and
strategic use of metadata
42. BIBFRAME
Emerged from the Initiative for Bibliographic
Transformation of the Library of Congress
http://www.loc.gov/bibframe/
bibframe.org
Replacement for MARC (Machine Readable
Cataloging), but broader in scope
Encoded using RDF (Resource Description
Framework)
Major departure from MARC
Today more conceptual than operational
43. Transformación de las
tecnologías
Arquitectura orientada a servicios
Énfasis en las Interfaces de programación de
aplicaciones
Integración de las aplicaciones sociales
en infraestructura básica
Computación local a cambio de plataformas en la
nube
Nuevas expectativas para múltiples usuarios de
software-as-a-service
Soporte para todos los tipos de dispositivos
de tamaño completo computadoras / tablet / móvil
44. Tecnologías de la Computación en
Nube
(Cloud Computing)
Las principales tendencias en Tecnología de la
Información
Esencialmente la externalización del
alojamiento y gestión del servidor
Productos de automatización de la mayoría de
las nuevas versiones con un cierto sabor de
computación en la nube
Depende del ancho de banda de Internet, que
sea rápida y fiable (fast and reliable)
45. Biblioteca de automatización en la
nube
Casi todos los proveedores de automatización
de bibliotecas ofrecen algún tipo de servicios
basados en la nube
La responsabilidad de la administración de
servidores se mueve de la biblioteca a los
Proveedores
Basado en suscripción el nuevo modelo de
negocio:
El pago integral de suscripción anual
Reduce la necesidad de apoyar la tecnología
local
46. Cambios en el escenario de
automatización de bibliotecas
SIGB (Sistema Integrado de Gestión de
Biblioteca) sigue siendo el corazón de la
infraestructura
Interés estratégico en tecnologías de
descubrimiento
fuerte necesidad de herramientas para
gestionar los recursos electrónicos
Tendencia hacia la gestión de recursos
unificado
47. Las tendencias en modelos de
implementación de automatización
Mayor interés en proyectos de cooperación
para reducir los costos de automatización y
para aumentar el impacto de las colecciones
Iniciativas regionales, estatales, nacionales y
de infraestructura de automatización
Ejemplos reciente incluyen Dinamarca,
Irlanda, Orbis-Cascade Alliance
Los SIGB independientes siguen donde la
cooperación a gran escala no es posible
48. SIGB de código abierto:
Escenario Internacional
Fuerte interés en EE.UU., Canadá
Principalmente a través de servicios de soporte
comercial pagados
Muy poco o ningún interés en Asia
El interés sigue creciendo lentamente en
Europa
Cada vez mayor interés en el software de
código abierto en América Latina
49. Koha
Originally developed in 1999 for small group of
libraries in New Zealand, Horowhenua Library
Trust by Katipo Communications, production use
by January 2000
Gained widespread use in the United States
around 2004-05 and has seen steady growth in
use
Wide international adoption
Used in many thousands of libraries. 2,682
represented in libraries.org, with many large
groups not yet registered.
Dominant open source SIGB in Latin America
51. National Projects to deploy
Koha
Philippines: A systematic effort to install Koha
in the public libraries sponsored by the state
libraries
Turkey: 1,200+ public libraries
Spain: Koha-Kobli http://kobli.bage.es/
Argentina. CONABIP (Comisión Nacional de
Bibliotecas Populares)
Customized version of Koha: DigiBepe
http://www.conabip.gob.ar/faq/digibepe
52. Evergreen
SIGB de código abierto desarrollado por
el Sistema de Bibliotecas Públicas de Georgia en
los Estados Unidos
Apoyado y desarrollado por una empresa
llamada Equinox
Software originalmente diseñado para grandes
consorcios compose de pequeñas bibliotecas
Se utiliza principalmente en los Estados Unidos y
Canadá.
No implementaciones en de América Latina
Ver: http://www.open-ils.org/
53. Kuali OLE
ILS being developed for and by large academic
and research libraries in an open source,
community based model
Funded in part by the Andrew W. Mellon
Foundation, managed through the Kuali
Foundation
4-year project to build the software recently
concluded
Placed in production in August 2014 in University
of Chicago and Lehigh University
Recent announcement that Kuali will move to for-profit
business model (August 25, 2014)
54. Nuevas direcciones en el
desarrollo de Automatización de
Bibliotecas
Premisa
fundamental: Impreso + Electrónico + Digital
Lo impreso domina en los SIGB tradicionales y
eso no se adecua al modelo de la realidad actual
de la biblioteca y al futuro
Las bibliotecas actualmente cuentan con
un ILS núcleo, rodeado por módulos adicionales
para manejar los contenidos electrónicos
Nuevas interfaces de descubrimiento que
sustituyen o complementan el módulo de catálogo
en línea del SIGB
Tecnologías en la nube ofrecen un potencial
para nuevos niveles de eficiencia y cooperación
55. Unificado de Gestión de
Recursos
Ya no es sensible el uso de diferentes
plataformas de software para la gestión de los
diferentes tipos de materiales de la biblioteca
SIGB + ERM + OpenURL Resolver + la
gestión de activos digitales, etc, es un muy
ineficiente modelo
Es mejor tener una plataforma flexible capaz
de gestionar múltiples tipos de materiales de
la biblioteca, múltiples formatos
de metadatos, con flujos de trabajo adecuado
56. Sistemas Abiertos
La apertura se ha incrementado como
principal clave en las estrategias de tecnología de
la biblioteca
Las bibliotecas necesitan llegar más lejos con sus
datos
Capacidad para mejorar la experiencia del cliente
y la eficiencia operativa
La demanda de interoperabilidad
De código abierto - el pleno acceso al
programa interno de la aplicación
abierto API - exponer interfaces de
programación a los datos y la funcionalidad
57. Library Services Platform
Library-specific software. Designed to help libraries
automate their internal operations, manage
collections, fulfillment requests, and deliver services
Services
Service oriented architecture
Exposes Web services and other API’s
Facilitates the services libraries offer to their users
Platform
General infrastructure for library automation
Consistent with the concept of Platform as a Service
Library programmers address the APIs of the platform to
extend functionality, create connections with other
systems, dynamically interact with data
58. Library Services Platform
Characteristics
Highly Shared data models
Knowledgebase architecture
Some may take hybrid approach to accommodate local
data stores
Delivered through software as a service
Multi-tenant
Unified workflows across formats and media
Flexible metadata management
MARC – Dublin Core – VRA – MODS – ONIX
Bibframe
New structures not yet invented
Open APIs for extensibility and interoperability
59. Library Services Platforms
Category WorldShare
Managemen
t Services
Alma Intota Sierra
Services
Platform
Kuali OLE
Responsible
Organization
OCLC. Ex Libris Serials
Solutions
Innovative
Interfaces,
Inc
Kuali Foundation
Key precepts Global
network-level
approach to
management
and discovery
based on
central data:
stores
WorldCat +
holdings +
Items
Consolidate
workflows,
unified
manageme
nt: print,
electronic,
digital;
Hybrid data
model
Knowledgeb
ase driven.
Pure multi-tenant
SaaS
Service-oriented
architecture
Technology
uplift for
Millennium
ILS. More
open source
components,
consolidated
modules and
workflows
Manage library
resources in a
format agnostic
approach.
Integration into the
broader academic
enterprise
infrastructure
60. Development Schedule
WorldShare
Management
Services
Alma Intota Sierra
Services
Platform
Kuali OLE
General
Release in
July 2011
~200 now in
production
First ARL
member in
production in
June 2014
329 libraries
have signed
for Alma.
Over 200 in
production
Libraries in
production by
2015
336 contracts
completed,
many libraries
in production
(~250?)
Version 1.0
released Dec 2013
Version 2.0
underway
Summer 2014
implementations at
University of
Chicago and
Lehigh University
61. Consolidated index
Search: Unified Presentation Layer
Search
Engine
Digital
Coll
ProQue
st
EBSCO
…
JSTOR
Other
Resourc
es
Library technical infrastructure
API Layer
`
Library
Services
Platform
Self-Check /
Automated
Return
Enterprise
Resource
Planning
Learning
Managemen
t
Stock
Managemen
t
Authenticati
on
Service
Smart Cad /
Payment
systems
62. Library Web Presence
Integrated Library
System
Library
Web site
Subject
Guides
Article, Databases,
E-Book collections
Public Interfaces:
Presentation Layer
63. Convergence
Discovery and Management solutions will
increasingly be implemented as matched sets
Ex Libris: Primo / Alma
Serials Solutions: Summon / Intota
OCLC: WorldCat Local / WorldShare Platform
Except: Kuali OLE, EBSCO Discovery Service
Both depend on an ecosystem of interrelated
knowledge bases
API’s exposed to mix and match, but
efficiencies and synergies are lost
64. Progressive consolidation of library
services
Centralization of technical infrastructure of
multiple libraries within a campus
Resource sharing support
Direct borrowing among partner institutions
Shared infrastructure between institutions
Examples: 2CUL (Columbia University / Cornell
University)
Orbis Cascade Alliance (37 independent colleges
and universities to merge into shared LSP)
65. Challenges and opportunities
for Latin America
Selective adoption of global trends
Some opportunities to acquire services from
global providers
Spirit of technical proficiency and innovation
Exercise APIs of commercial systems
Adopt open source solutions and participate in
their development communities
Create technical infrastructure to support
unique character of libraries in Chile and Latin
America