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4 Underrated Soft
Skills That Leaders
Overlook in Employees
Jake Croman
1.
Emotional
Intelligence
Leaders should look for signs
of emotional intelligence in
their employees, such as the
ability to listen actively,
respond appropriately to
criticism, and adapt to
changes. They should also
provide opportunities for their
employees to develop their
emotional intelligence, such as
workshops or training
sessions on communication
and conflict resolution.
2. Creativity
Creativity is the ability to
generate new ideas and
solutions to problems. It is
not limited to artistic or
design fields but can be
applied to any job that
requires problem-solving
and innovation. Employees
who are creative can think
outside the box, challenge
the status quo, and come
up with novel approaches
to challenges.
3. Adaptability
Adaptability is the ability to
adjust to new situations,
challenges, and
environments. It includes
being flexible, open-
minded, and willing to
learn. Employees who are
adaptable can handle
changes in the workplace,
such as new policies,
procedures, or
technologies, with ease
and resilience.
4. Cultural
Intelligence
Cultural intelligence (CQ) refers
to the ability to understand and
work effectively with people
from diverse cultural
backgrounds. It includes skills
such as empathy, curiosity,
and respect for differences.
In today’s globalized and
diverse workplace, employees
with high CQ can navigate
cultural differences,
communicate across cultures,
and build relationships with
people from different
backgrounds.
Thanks for
watching!
www.jakecroman.co

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4 Underrated Soft Skills That Leaders Overlook in Employees slides.pdf

  • 1. 4 Underrated Soft Skills That Leaders Overlook in Employees Jake Croman
  • 3. Leaders should look for signs of emotional intelligence in their employees, such as the ability to listen actively, respond appropriately to criticism, and adapt to changes. They should also provide opportunities for their employees to develop their emotional intelligence, such as workshops or training sessions on communication and conflict resolution.
  • 5. Creativity is the ability to generate new ideas and solutions to problems. It is not limited to artistic or design fields but can be applied to any job that requires problem-solving and innovation. Employees who are creative can think outside the box, challenge the status quo, and come up with novel approaches to challenges.
  • 7. Adaptability is the ability to adjust to new situations, challenges, and environments. It includes being flexible, open- minded, and willing to learn. Employees who are adaptable can handle changes in the workplace, such as new policies, procedures, or technologies, with ease and resilience.
  • 9. Cultural intelligence (CQ) refers to the ability to understand and work effectively with people from diverse cultural backgrounds. It includes skills such as empathy, curiosity, and respect for differences. In today’s globalized and diverse workplace, employees with high CQ can navigate cultural differences, communicate across cultures, and build relationships with people from different backgrounds.