4 Underrated Soft
Skills That Leaders
Overlook in Employees
Jake Croman

1.
Emotional
Intelligence

Leaders should look for signs
of emotional intelligence in
their employees, such as the
ability to listen actively,
respond appropriately to
criticism, and adapt to
changes. They should also
provide opportunities for their
employees to develop their
emotional intelligence, such as
workshops or training
sessions on communication
and conflict resolution.

2. Creativity

Creativity is the ability to
generate new ideas and
solutions to problems. It is
not limited to artistic or
design fields but can be
applied to any job that
requires problem-solving
and innovation. Employees
who are creative can think
outside the box, challenge
the status quo, and come
up with novel approaches
to challenges.

3. Adaptability

Adaptability is the ability to
adjust to new situations,
challenges, and
environments. It includes
being flexible, open-
minded, and willing to
learn. Employees who are
adaptable can handle
changes in the workplace,
such as new policies,
procedures, or
technologies, with ease
and resilience.

4. Cultural
Intelligence

Cultural intelligence (CQ) refers
to the ability to understand and
work effectively with people
from diverse cultural
backgrounds. It includes skills
such as empathy, curiosity,
and respect for differences.
In today’s globalized and
diverse workplace, employees
with high CQ can navigate
cultural differences,
communicate across cultures,
and build relationships with
people from different
backgrounds.

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www.jakecroman.co