2. Building digital capability
»Assumption that staff have the digital capabilities to carry
out their role in a changing digital world.
»But do they?
»How would you know?
»How would they know?
»Who knows?
»Assumption that staff have the digital capabilities to carry
out their role anytime, any location, off or on campus?
24/06/2016 Building digital capability
4. Digital capability: the six elements
24/06/2016 4
ICT
proficiency
Information,
data and
media literacies
Digital
learning and
self development
Digital creation
innovation and
scholarship
Communication,
collaboration and
participation
Digital identity
and wellbeing
5.
6. Teacher profile
»Participate in digital teams and working groups e.g.
around curriculum development and review.
»Collaborate effectively in digital spaces e.g. building
shared resources, sharing calendars and task lists.
»Support learners to collaborate using shared digital tools
and media, and to work effectively across cultural, social
and linguistic boundaries.
Digital collaboration
24/06/2016 Building digital capability
7. Researcher profile
»Develop new research questions, hypotheses and
explanations and explore new approaches relevant to the
digital age.
»At higher levels, develop new research methods and
practices with digital technology; identify digital
challenges and opportunities in a field of scholarship; lead
research teams, centres and departments in new
directions in response to digital risks and opportunities.
Digital innovation
24/06/2016 Building digital capability
8. Old Tools by arbyreed CC BY-NC-SA 2.0 https://flic.kr/p/hQQFyGOld
9. Discovery tool
»We have built a discovery
tool to help staff discover
their digital capability and
provide them with
feedback that will help
them to build their
capability and digital skills
24/06/2016 Embedding digital literacy; building digital capability 9
11. Discovery tool pilots
»As well as large scale tests we have a number of
institutions, FE, HE and Skills who are undertaking small
scale pilots with groups of staff.
»In addition we have provided the Digital capability user
group of eighty plus institutions with a version of the tool
for them to test with small groups.
»As a result we have had further user feedback that will
inform development and functionality.
24/06/2016 11Embedding digital literacy; building digital capability
12. Image credit: Lego Color Bricks by Alan Chia CC BY-SA 2.0 https://commons.wikimedia.org/wiki/File:Lego_Color_Bricks.jpg via Wikimedia Commons
13. Digital Leadership Course
» The Jisc Digital Leaders programme has been designed
specifically to equip current and aspiring leaders and
managers with the tools and knowledge to inform their
digital practice, enabling them to:
› Become a more effective digital leader or manager
through personal and professional development
› Explore how their organisations can engage more
effectively with the technology at their disposal – at both
strategic and operational levels
› Lead, manage and influence digitally-driven strategy across
organisations, departments, services and teams
24/06/2016 13Emedding digital literacy; building digital capability
14. Digital Leadership Course
»The first paid for course will be run in October.
ȣ2,200 per person
24/06/2016 14Embedding digital literacy; building digital capability
16. Online Offer
»Personalised dynamic online offer.
»“Playlists” of activities, resources, content, guides.
»We are basing the online offer on the upcoming Jisc app
and content store.
»Development on the app and content store is now at the
stage where we able able to link to tagged ‘playlists’ of
relevant content and resources from the discovery tool
results page.
24/06/2016 16Embedding digital literacy; building digital capability
17. The Shop of Books by Fergus Murrary CC BY-NC-SA 2.0 https://flic.kr/p/JmoaZ
18. Question
What do we understand
by digital capability?
24/06/2016 Building digital capability
19. Twitter Bird by DryIcons with permission https://www.smashingmagazine.com/2008/09/practika-a-free-icon-set/
27. Location independent working
»Benefits to the individual
› Improve work-life balance
› Reduce commute time
› Reduce travel costs
› Remove unnecessary stress
24/06/2016 Building digital capability
28. Location independent working
»Benefits to the university
› Provide employees with flexibility regarding their
working hours and location
› Reduce the occupancy of University premises
› Improve employees’ work life balance and thereby
reduce levels of absenteeism and stress
› Reduce pressure on car parking facilities
› Position the University as an ’employer of choice’
24/06/2016 Building digital capability
30. Location independent working
»Issues in terms of capabilities
› ICT proficiency
› Digital communication
› Digital collaboration
› Digital participation
› Digital wellbeing
24/06/2016 Building digital capability
43. Dashboard
»Bringing together information and aggregation of data
from usage of the discovery tool.
»We are currently designing the prototype institutional
dashboard based on our emerging understanding of what
the institutional leads want to know about their staff’s
results in the discovery tool.
»Link in with resources and services currently in use and
what is available.
24/06/2016 Building digital capability
44. Further development
»We know from the interest in the project among Jisc
member institutions, and from the reactions and
experiences from pilot sites, that we could usefully
expand the organisational capability side of the service to
help institutions ensure that they have all of the building
blocks in place for a fully digital capable organisation
24/06/2016 Embedding digital literacy; building digital capability 44
46. So…
Digital capability is core to:Teaching & Learning, Research
and Public Engagement
Dependent on the infrastructure, organisation,
development, data, resources, the campus and content.
Which are the domains of the different functions of the
organisation.
Who need to understand digital and the impact on the
organisation.
24/06/2016 Building digital capability
48. »There is the main site on the
Jisc website.
»https://www.jisc.ac.uk/rd/proje
cts/building-digital-capability
Web site
»Follow the project on the blog.
»http://digitalcapability.jiscinvol
ve.org/wp/
Project Blog
24/06/2016 Building digital capability
49. Twitter
»Follow the community using
the hashtag #digitalcapability
»https://twitter.com/hashtag/di
gitalcapability?vertical=defaul
t&src=hash
Twitter
24/06/2016 Building digital capability
50. jisc.ac.uk
Except where otherwise noted, this work
is licensed under CC-BY-NC-ND
Get in touch…
Building digital capability
James Clay
Project manager
james.clay@jisc.ac.uk
24/06/2016
http://bit.ly/jiscdigcap
Building digital capability
Notes de l'éditeur
Welcome to this presentation
Image Credit James Clay
Effective use of digital technology by university and college staff is vital in providing a compelling student experience and in realising a good return on investment in digital technology. Our codesign work with stakeholders in universities, colleges and skills providers has highlighted that improving the digital skills of the workforce, particularly moving beyond the early adopters, is a key concern across the sectors, and something that they want Jisc to help them address.
Jisc are building a digital capability service, comprising initially of four key components.
A digital capability framework which describes the skills needed by staff in a wide range of academic, administrative and professional roles to thrive in a digital environment. This provides a structure to help managers and individuals understand what is needed and supports the development of tools. The generic framework is complete and in use in the sector.
A suite of discovery tools to help individuals and managers in a range of roles identify and reflect on current skills levels and digital capability, and make plans for how these can be improved. The discovery tool is currently in beta piloting.
A digital leadership development programme to support leaders in developing strategy and plans for the kind of digital university or college they want theirs to become, and the workforce skills that will require.
Tailored packages of online information and staff development resources.
We have published the framework, the background report, profiles…
The Jisc '7 elements of digital literacy' model is well used and recognised (93% recognition from survey April 2015). Most other frameworks and definitions can be fitted comfortably into one or more of the elements as originally defined. However, since it was first devised, two issues have emerged as critical in living, learning and working effectively with technology: data literacy in an age of proliferating personal data, big/deep data and data hacking, and various aspects of 'well-being' (health, safety, work-life balance, relationships, personal safety and privacy) in an increasingly hybridised (real/virtual) environment. Some of the original elements also look a bit dated as digital practice has moved on and as discourse about digital literacy has become more nuanced and widely shared. The most significant change is to combine 'information' with 'media' literacies, as feedback suggests that users have difficulty distinguishing between the two.
This version has been adapted considerably from an earlier version in response to detailed feedback from 16 stakeholders (over 40 were consulted over the initial version) and broad brush feedback from consultation events, which are ongoing. There was consensus over the need for shared language and an appetite for a shared framework, but one that was mapped carefully to other
frameworks such as the SCONUL 7 pillars, CILIP, ANCIL, UK PSF, Vitae digital lens etc showing how and where these representations add detail to the broader picture.
The framework was seen as most useful to:
bridge staff and student digital capabilities (i.e. supporting discussion about and planning for both in departments and services)
plan for embedding digital capabilities into specific subject areas (for which the 7 elements are already well used)
map digital expertise across different staff
Looking to create more profiles, encouraging organisations and sector bodies to create profiles.
Example profile, what is means to be capable in digital collaboration.
Example profile, what is means to be capable in digital innovation.
Image Credit Old Tools by arbyreed CC BY-NC-SA 2.0 https://flic.kr/p/hQQFyGOld
An individual user will be provided with a link to help them understand their own and build their digital capability.
This tool will help them discover their digital capabilities and assess what they can do to build your skills and experience across the six digital capabilities, broken down into twelve sub-elements.
Having answered the questions in the tool the user is provided with a diagram which reflects their current level of digital capability, which they will be able to compare with others who are similar to them.
They will be provided with a series of feedback statements across the twelve sub-elements of digital capability. The focus of the statements will be about helping them to help themselves to build their own digital capability.
Screengrab of the beta version of the tool
Pilots
Image credit: Lego Color Bricks by Alan Chia CC BY-SA 2.0 https://commons.wikimedia.org/wiki/File:Lego_Color_Bricks.jpg via Wikimedia Commons
The Jisc Digital Leaders programme has been designed specifically to equip current and aspiring leaders and managers with the tools and knowledge to inform their digital practice, enabling them to:
Become a more effective digital leader or manager through personal and professional development
Explore how their organisations can engage more effectively with the technology at their disposal – at both strategic and operational levels
Lead, manage and influence digitally-driven strategy across organisations, departments, services and teams
Strategic challenges across the higher and further education sectors, such as those posed by the FELTAG, Area Based Reviews, teaching excellence framework and open research agenda, need embedded, organisation-wide digital capability in order to successfully implement technology-driven responses.
These responses might include, increased uptake of cloud and data-driven solutions, adoption of analytics for decision-making and learner-support or improving network and learning technology access for staff and students to enable blended learning to happen more effectively. Digitally-informed and empowered leaders not only embrace the innovation, collaboration and efficiency gains these bring to their organisation, but also create an environment where others can fully exploit and embed them in their practice.
These playlists will be updated as new content and resources are published.
Playlists will be personalised to sector, role, level and capability.
Image Credit The Shop of Books by Fergus Murrary CC BY-NC-SA 2.0 https://flic.kr/p/JmoaZ
Asking the delegates what we mean when we say digital capability?
The ability to live, work and learn in a digital world.
The importance of a shared understanding.
Twitter Bird by DryIcons with permission https://www.smashingmagazine.com/2008/09/practika-a-free-icon-set/
This was my first ever tweet…
How could I use Twitter?
What was the point?
HIV Clinic e-mail error
A “mistake” resulted in the “leak” of 780 e-mail addresses of patients who attended an HIV clinic in London.
The clinic blamed the breach on “human error”.
There are some key digital capability lessons that come out from this incident. Why was “simple” e-mail been used to send out a newsletter, when there was a risk of a leak of sensitive data?
The clinic were fined £180,000
Read more https://digitalcapability.jiscinvolve.org/wp/2015/09/03/focus-on-data-literacies-and-ict-proficiency-the-importance-of-digital-capabilities/
NERC and BoatyMacBoatface
Don’t ask the internet to name stuff, don’t expect them to take it seriously.
Location independent working
http://lawriephipps.co.uk/?p=8065
“Work is something you do, not somewhere you go!”
Obviously this is not true for many people – from chefs to hospital staff, work is somewhere you obviously go. But in a connected world, it doesn’t need to be true for everyone. Moreover, now, it is not just something and somewhere, but also somewhen.
Location independent working
The insistence that the only legitimate place for work to take place is within an office or a building results in a situation where it can be difficult to parse out where physical presence is actually necessary, because the working assumption is that it is always necessary.
Doing the iterative exploration allows people to figure out when face to face meetings are crucial, or can be substituted for with emails, Skype or phone calls, texting exchanges, or even social media DMs.
People can become more connected and communicative when allowed a wider range of possibilities, rather than locking communication into tethered channels, and mistaking physical location for presence or attention.
The web affords us new ways of working, new opportunities to connect. It furthermore allows for a richer experience of work and life, rather than forcing us to segregate our time from ourselves via physical location, allowing us to choose when and where we are most productive, and how to conserve our face to face energy for those times that truly require it.
But we mustn’t assume that staff have the necessary digital capabilities to do so.
There are various tools and services out there that can support location independent working as well as tools such as the VLE.
So people can work anywhere, anytime….
Isn’t that risky?
Yes.
But similar risks exist when working in offices and physical locations.
Presence doesn’t necessary mean productivity.
Image Credit Old Man's Desk by Daniel Hansson CC BY 2.0 https://flic.kr/p/2oeYqL
Leadership is important at all levels in the university.
Image Credit: Moyan Brenn https://flic.kr/p/e7M5Qx CC BY 2.0
Image Credit https://flic.kr/p/b93YGx
There is the main site on the Jisc website.
https://www.jisc.ac.uk/rd/projects/building-digital-capability
Follow the project on the blog.
http://digitalcapability.jiscinvolve.org/wp/