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Research Center Creating 010
Rotterdam University of Applied Sciences


From Gut Feeling To A
Structured, Summative
Assessment of Design
Competencies

Jasper Schelling, Bas Leurs,
Saskia Best and Ingrid Mulder

Antwerp, September 6 2012




                                           Photography by Roland Pastoor
We introduce a summative method for
assessing the whole set of students’ design
competencies demonstrated in their final
design project when graduating an interactive
media design course, and reflect on the use
of this assessment method.
A final design project is often used to give
students the opportunity to demonstrate
whether they have obtained the right level
of expertise to graduate.
The level of expertise that should be acquired
by the student is often formulated as a
competency, a combination of specific
professional capacities:


                    Attitude

                      Skills

                   Knowledge



                  (Bakerman, 2005)
In our own observations, however, we have
seen many assessors struggling with lists of
ambiguous criteria used to assess the students’
competencies; it seemed that experienced
assessors often rely on their intuition or
‘gut feeling’ to grade the students, and are
not stimulated to make their choices explicit.
At the same time, recent developments in
the accreditation of higher education in
The Netherlands demand a more transparent
assessment and grading system.
“Zijlstra makes hard
intervention in higher education”
           (May 20, 2011)
“Stricter supervision in higher education”

               (February 3, 2012)
The final design project consists of two elements:


                        Investigating state of the art
                        theory and knowledge. Provides
        Thesis          the foundation and rationale for
                        the design project.



                        A real life situation at a
                        company in which the students
     Designproject
                        have to demonstrate their
                        competencies.
The final assessment is a one hour session
that consists of four specific stages:




Presentation   Interview    Deliberation   Feedback
   (10 min)      (20 min)      (20 min)     (10 min)
The students are graded on eleven criteria,
and are scored on four levels:
                   Research
                   State-of-the-art Knowledge          Excellent
     Thesis
                   Argumentation
                   Writing Skills and Presentation

                   Concept
                                                         Good
                   Visualization
    Product        Delivery
                                                      Satisfactory
                   Designrationale & Emotionale
                   ‘Human Centered’ Design

 Professionalism   Multidisciplinary Working         Unsatisfactory
 & Presentation    Presentation & Reflection
The assessment tool consists of four instruments:



                  Calculation Aid


                 Assessment Form


                   Question List


                     Manual
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077234                                                 Jeroen Stappenmaecker                                                          June 16, 2011                                                                            Multimedia Design
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                   Els Karreman                                                         Niels de Worp                                      Bernadette Delfgauw
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During the assessments of the final
projects we observed assessor teams
when they deliberated on the assessment
of competencies and discussed the
resulting final grade.
After the assessment, the use of the
instruments was evaluated with assessors from
the teaching staff. They were asked to give
feedback on how the instruments supported
them in grading the graduation work and
what their experiences were using this tool.
Observations during the deliberation phase
of the final assessment showed that assessors
were less likely to rely on their general
impression of the work and the presentation.
Instead, they were actively discussing the
students’ results on the criteria set forth in
the assessment form.
When the assessors finished their discussion
and asked the student to reappear before the
committee to receive the final result, the
committee was better prepared to link
their feedback to the criteria set forth in the
assessment and seemed to be more confident
motivating the resulting final grade.
In general, the assessors mentioned that the
discussion during the grading was about the
criteria set forth in the assessment form and
not about the final grade.
Although the assessment instrument was
helpful in assessing the design competencies,
some assessors indicated that the final grade
did not match with their 'gut feeling'.
A piece of visualization software was written
to visualize the scores of the assessments for
each student. This visualization was created
for each of the 58 students.
These visualizations in turn provide a
fertile ground for continuing discussion on
assessment procedures, for individual students
as well as for the curriculum in general.
Being able to visually compare the outcomes
of various assessments allows us to gain
insight into the different assessments and
to find patterns as well as points of interest,
which inform further course development.
The current study demonstrated that structured
assessment instruments have dual purposes:


                        Assessing the quality of the
                        work of the students in a
 Hollistic Assessment   manner fitting with competence
                        based education.



    Improving the       Supporting the explicit motivation
  discussion among      of the nuances of the specific
                        design competencies.
      assessors
A side effect of revealing the tacit expertise
of experienced assessors was that the junior
assessors felt they improved their
understanding of the competencies and
associated criteria and proficiency level.
This seems to be beneficial for the students
as well. Usually students complained about
perceived subjectivity of the final results;
interestingly, the current cohort hardly
discussed their final grades.
All in all, it can be concluded that structured
assessment instruments, when properly
designed, help assessors to distinguish
between a ‘gut feeling’ and their intuition,
as well show the relative merit of a specific
competency and matching proficiency level.
Questions?



Contact Information                           Jasper Schelling
Research Center Creating 010                j.a.schelling@hr.nl
Rotterdam University of
                                                     Bas Leurs
Applied Sciences
                                              b.l.f.leurs@hr.nl
creating010@hr.nl

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From gut feeling to a structured, summative assessment of design competencies

  • 1. Research Center Creating 010 Rotterdam University of Applied Sciences From Gut Feeling To A Structured, Summative Assessment of Design Competencies Jasper Schelling, Bas Leurs, Saskia Best and Ingrid Mulder Antwerp, September 6 2012 Photography by Roland Pastoor
  • 2. We introduce a summative method for assessing the whole set of students’ design competencies demonstrated in their final design project when graduating an interactive media design course, and reflect on the use of this assessment method.
  • 3. A final design project is often used to give students the opportunity to demonstrate whether they have obtained the right level of expertise to graduate.
  • 4. The level of expertise that should be acquired by the student is often formulated as a competency, a combination of specific professional capacities: Attitude Skills Knowledge (Bakerman, 2005)
  • 5. In our own observations, however, we have seen many assessors struggling with lists of ambiguous criteria used to assess the students’ competencies; it seemed that experienced assessors often rely on their intuition or ‘gut feeling’ to grade the students, and are not stimulated to make their choices explicit.
  • 6. At the same time, recent developments in the accreditation of higher education in The Netherlands demand a more transparent assessment and grading system.
  • 7. “Zijlstra makes hard intervention in higher education” (May 20, 2011)
  • 8. “Stricter supervision in higher education” (February 3, 2012)
  • 9. The final design project consists of two elements: Investigating state of the art theory and knowledge. Provides Thesis the foundation and rationale for the design project. A real life situation at a company in which the students Designproject have to demonstrate their competencies.
  • 10. The final assessment is a one hour session that consists of four specific stages: Presentation Interview Deliberation Feedback (10 min) (20 min) (20 min) (10 min)
  • 11. The students are graded on eleven criteria, and are scored on four levels: Research State-of-the-art Knowledge Excellent Thesis Argumentation Writing Skills and Presentation Concept Good Visualization Product Delivery Satisfactory Designrationale & Emotionale ‘Human Centered’ Design Professionalism Multidisciplinary Working Unsatisfactory & Presentation Presentation & Reflection
  • 12. The assessment tool consists of four instruments: Calculation Aid Assessment Form Question List Manual
  • 13. -".$%.',#/012#33%/,&.',#/1415%6',3*$,.17*+,8/ Institute for Communication, Media and Information Technology :'%$*/'/%3<*"01 =.3*0 7.'*0 study programme: Communication and Multimedia Design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e @A3"*+$*3B'"(%"+,(H($&4"&$0"($$+I&'(I3E"'A3,3"(%"&"*43&,"*+A3,3$*3"C3'J33$"'A3"'A3%(%"&$0"'A3" B,+0G*'"'A&'"*&$"C3"',&*30"C&*K"'+",3%3&,*A"($'+"4('3,&'G,39,3)3,3$*3%"&$0"03%(H$",3%3&,*AE"&$0"'A3" BF03.GS-BLS.NP-14jan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
  • 14. -".$%.',#/012#33%/,&.',#/1415%6',3*$,.17*+,8/ Institute for Communication, Media and Information Technology :'%$*/'/%3<*"01 =.3*0 7.'*0 study programme: Communication and 077234 Jeroen Stappenmaecker June 16, 2011 Multimedia Design ()*+,+ ;D.3>6*1#I1&.6&%6.',#/ G*+*."&) 9 : - ; 2#33*/'+0 @A3"B,+C43D"03)($('(+$"(%"*43&,E"'A3",3%3&,*A"FG3%'(+$"(%"H,+G$030"($"*+$'3DB+,&,-"(%%G3%E"A&%"&" *43&,")+*G%"&$0"(%",343I&$'E"'A3",3%3&,*A"($'+"4('3,&'G,3"(%"0(I3,%3E"'A3"D3'A+0+4+H-"(%"*43&,4-" ()*+,+ If an item has been graded with 03%*,(C30E"'A3",3%3&,*A"A&%"430"'+"&"*+$*3B'G&4"D+034E"'A3",3%3&,*A"FG3%'(+$"(%"&$%J3,30"*43&,4- ‘unsatisfactory’, the student 9 9/+.',+I.&'#"C does not pass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f an item has been graded with 2#/&*>' 9 : - ; 9 9/+.',+I.&'#"C 2#33*/'+0 ‘unsatisfactory’, the student V3e does not pass! @A3"*+$*3B'"(%"+,(H($&4"&$0"($$+I&'(I3E"'A3,3"(%"&"*43&,"*+A3,3$*3"C3'J33$"'A3"'A3%(%"&$0"'A3" B,+0G*'"'A&'"*&$"C3"',&*30"C&*K"'+",3%3&,*A"($'+"4('3,&'G,39,3)3,3$*3%"&$0"03%(H$",3%3&,*AE"&$0"'A3" : :.',+I.&'#"C 2 P1QT11S1 2 4 BF03.GS-BLS.NP-14jan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f an item has been graded with @A3"%'G03$'"*&$"%GC%'&$'(&'3"03%(H$"03*(%(+$%E"*43&,4-"03D+$%',&'3"'A3"*+A3,3$*3"C3'J33$" 9 9/+.',+I.&'#"C ‘unsatisfactory’, the student ,3%3&,*A"&$0"B,+0G*'E"&$0",3I(3J"'A3"*+$%3FG3$*3%"+)"B3,%+$&4"03%(H$"03*(%(+$%M does not pass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ls Karreman Niels de Worp Bernadette Delfgauw =.3*1B1:,8/.'%"* =.3*1B1:,8/.'%"* =.3*1B1:,8/.'%"* =.3*1B1:,8/.'%"* !"#"!$%&'(%)&*'+,-"."#".&'(%)&*'+,-"/"#"/++0"1"#"12*3443$'""""""""567"#"!$%&'(%)&*'+,-"89:"#".&'(%)&*'+,-";"#"/++0"<95="#"12*3443$'
  • 15. During the assessments of the final projects we observed assessor teams when they deliberated on the assessment of competencies and discussed the resulting final grade.
  • 16. After the assessment, the use of the instruments was evaluated with assessors from the teaching staff. They were asked to give feedback on how the instruments supported them in grading the graduation work and what their experiences were using this tool.
  • 17. Observations during the deliberation phase of the final assessment showed that assessors were less likely to rely on their general impression of the work and the presentation. Instead, they were actively discussing the students’ results on the criteria set forth in the assessment form.
  • 18. When the assessors finished their discussion and asked the student to reappear before the committee to receive the final result, the committee was better prepared to link their feedback to the criteria set forth in the assessment and seemed to be more confident motivating the resulting final grade.
  • 19. In general, the assessors mentioned that the discussion during the grading was about the criteria set forth in the assessment form and not about the final grade.
  • 20. Although the assessment instrument was helpful in assessing the design competencies, some assessors indicated that the final grade did not match with their 'gut feeling'.
  • 21. A piece of visualization software was written to visualize the scores of the assessments for each student. This visualization was created for each of the 58 students.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38. These visualizations in turn provide a fertile ground for continuing discussion on assessment procedures, for individual students as well as for the curriculum in general.
  • 39. Being able to visually compare the outcomes of various assessments allows us to gain insight into the different assessments and to find patterns as well as points of interest, which inform further course development.
  • 40. The current study demonstrated that structured assessment instruments have dual purposes: Assessing the quality of the work of the students in a Hollistic Assessment manner fitting with competence based education. Improving the Supporting the explicit motivation discussion among of the nuances of the specific design competencies. assessors
  • 41. A side effect of revealing the tacit expertise of experienced assessors was that the junior assessors felt they improved their understanding of the competencies and associated criteria and proficiency level.
  • 42. This seems to be beneficial for the students as well. Usually students complained about perceived subjectivity of the final results; interestingly, the current cohort hardly discussed their final grades.
  • 43. All in all, it can be concluded that structured assessment instruments, when properly designed, help assessors to distinguish between a ‘gut feeling’ and their intuition, as well show the relative merit of a specific competency and matching proficiency level.
  • 44. Questions? Contact Information Jasper Schelling Research Center Creating 010 j.a.schelling@hr.nl Rotterdam University of Bas Leurs Applied Sciences b.l.f.leurs@hr.nl creating010@hr.nl