Jean-Francois Yonet

Ireland Ireland

Operations Process Manager

Technology / Software / Internet

I have worked in both large, well established enterprise software and online leading companies for the past 25 years. During this time I worked closely with clients in various industries which afforded me the opportunity to learn about management, fostering successful client relationships, professionalism and teamwork. I also take pride of having developed my own garden design business that I successfully ran for 8 years. ACHIEVEMENTS As Ops Process Manager I help Microsoft to enhance transaction processes' efficiency within 4 Volume Licensing programs. As a Team Lead I managed to bring the overall Quality PKI of the French market from 5% below target to 5% above target in a space of a...