Z Score,T Score, Percential Rank and Box Plot Graph
Ascilite2018 heather lamond
1. JISC Digital Student Experience
Tracker
Massey University, New Zealand
Heather Lamond – Associate University Librarian, Client
Services
Andrew Rowatt – Manager, Digital Innovation
2. Rationale
• Student voice
• An extension of known feedback
• Benchmarking
• Established and ‘low-effort’ mechanism
3. Implementation
• Led by the University Library – cross
unit/academic/student project steering group
• Socialised and approved at Teaching and Learning
Committee, with support of Dean, Academic and
Provost
• Sample – all enrolled students
• Incentives – prize draw for all completed surveys
• Promotion – multiple channels
• Duration & Timing – semester time, 4 weeks
4. Findings
• Response rate - ~8%
• Overall positive, but below other institutions
• Wifi provision rated as very low
• 6% want less digital than now
• Priorities to address:
– The LMS (Moodle) experience
– PD for staff using the LMS
– Increase video lectures
– Improve wifi
5. Impact – what’s happening now?
• University Digital Transformation Initiative:
– Digital Transformation
– Minimum Standards for TeL
– Community of practice for teaching staff
• Digital Literacies Framework
