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Project Communication Strategy
Workshop to Obtain Stakeholder Input
Dr John Mauremootoo
www.InspiralPathways.com
To obtain stakeholder input into a
Communications and Awareness-raising Plan
Workshop Objective
Workshop Structure
• Outline project objectives
• Discuss why a communication strategy is needed
• Outline a communication strategy framework
• Discuss key aspects of communication
• Define your target audiences
• Define desired Knowledge Attitude and Practice
changes
• Define communication objectives
• Define key communication messages
• Explore communication approaches
• Now what? – next steps in the production of a Project
Communication Strategy
ACTIVITY
Outline Project Objectives
ACTIVITY
Discuss why a communication
strategy is needed
ACTIVITY
Outline a communication strategy
framework
The framework of a communication strategy
The situation today and
why change is needed
Project/Programme
Objectives
What the project
seeks to achieve
ACTIVITY
Discuss key aspects of
communication
Some
Key
aspects of
Communication
1. Communication is not
one aspect of the game -
it is the game
We are always communicating
2. We must come down from
the mountain
First to reach the top of Mount Everest?
Tenzing Norgay & Edmund Hillary
In 1952
Or George Mallory & Andrew Irvine
In 1924
We will never know if Mallory or Irvine made it
Because they never came down
We must
come down
from the
mountain…
And learn
To
C-O-P-E
3. Create
Once
Publish
Everywhere
The only man who behaves sensibly
is my tailor; he takes my
measurements anew every time he
sees me, while all the rest go on
with their old measurements and
expect me to fit them.
~ George Bernard Shaw
But not always in the same form
4. A picture is worth a
thousand words
The rise of infographics
From Cool Infographics
By Randy Krum
Examples of Infographics
5. Individuals
give events their
meaning
Feelings
Behaviour
RESULTS
To produce our individual
maps of the world
6. The meaning of communication…
…is the response that we get
7. Communication is not a one-way street…
…We need to understand the messages
we transmit and how they are received
• Communication cuts across all project activities
• We must come down from the mountain
• Let’s learn to C-O-P-E but…
• Also learn from the tailor –one size does not fit all
• Let’s get visual: remember the picture superiority effect
• We need feedback on our communication activities
In Summary
The framework of a communication strategy
The situation today and
why change is needed
Project/Programme
Objectives
What the project
seeks to achieve
1. Define your Target Audiences
Who you communicate with
Know who your partners are and
how they interface with the project
Sphere of
interest/concern
Sphere of
influence
Project
Sphere of
Control
Project
Project’s Direct Partners
Partners of the Project’s
Direct Partners
Your partners have partners
ACTIVITY
Define your Target Audiences
2. Define Desired KAP
What we would like the target audience to
know, feel and do
Knowledge
Practice
Attitude
ACTIVITY
Define desired Knowledge
Attitude and Practice changes
3. Communication objectives
Desired changes in target audiences
ACTIVITY
Define communication objectives
4
Information to be communicated to
our target audience
Communication
Messages
ACTIVITY
Define communication messages
5. Approaches
Ways in which we will achieve our
communication objectives
Field visits
Networking
Meetings Interviews
Examples of products the project can use or adapt
Photographs
Scripts
Logos / posters
Books
6. Types of communication products
available
ACTIVITY
Explore the degree to which:
• Common communication
approaches and products can
be used for multiple targets,
objectives and messages.
ACTIVITY
Now What?
• Outline of next steps - Further
consultation needed and
activities to be undertaken for
the remainder of the activity.
Acknowledgements
2
3
4
5
1. The Thinker by Doug Wheller (CC BY-NC-SA)
2. Anon (Public Domain)
3. Jamling Tenzing Norgay (CC BY-SA)
4. Mount_Everest_as_seen_from_Drukair2 (CC BY-SA 2.0)
5. 1921 Everest expedition by Alexander Frederick Richmond
Wollaston
6
6. Adam Barlow & Christina Greenwood
7. Public Domain
8. Getty Images
9. From Cool Infographics by Randy Krum
10. GMO Answers.com
11. World War I Uncle Sam recruiting poster (Public Domain)
7
8
9
10
11
Acknowledgements
Acknowledgements
12. Plan-international.org
13. Map Collection. Collection of interesting and artistic maps
14. Natalietok2011's Blog
15. HSBC Bank
16. Feeling considered by Martin Whitmore (CC NC-SA)
12
15
14
16
13
17. Transactional Model of Communication by Jason S Wrench (CC
BY 3,0)
18. View of the earth at night by NASA (Public Domain)
19. Knowledge Cat by PieWie
20. Cute pug by Kinjeng Submiter (CC-BY)
21. U.S. Air Force Photo by Josh Plueger. Postwork by Dove (Public
Domain)
22. Practice (CC BY-NC-SA)
17
18
19
20
21
22
Acknowledgements
Acknowledgements
23. Networking by David King (CC BY-NC-SA 2.0)
24. Nozomu Endo/AP
25. Radio Interview by TANZICT Project (CC BY-SA 2.0)
26. David Brewer (CC BY-SA 2.0)
27. stopstocking.cowyafs.org
28. ILRI: Information gathering and dissemination (CC BY-NC-SA 2.0)
23
24
25
26
27
28
Acknowledgements
29. Africa Invaded by the Global Invasive Species Programme
30. Graphics adapted from Outcome Mapping Learning Community
Resources
Other images produced or adapted by John Mauremootoo (CC BY-
NC-SA)
29
30

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Communication Strategy - Workshop to Obtain Stakeholder Input

Notes de l'éditeur

  1. Image: Doug Wheller CC-BY-NC-SA (downloaded from Flicker: The Usual Error Project) https://www.flickr.com/photos/doug88888/2950029162/
  2. Image: Public Domain. This picture is lacking author information. - This Image was released by the United States Navy with the ID 050124-N-1810F-562 (downloaded from: http://en.wikipedia.org/wiki/Facial_expression)
  3. Image: Airline company Drukair in Bhutan: ount_Everest_as_seen_from_Drukair2.jpg: shrimpo1967 derivative work: Papa Lima Whiskey 2 (talk) - This file was derived from: Mount_Everest_as_seen_from_Drukair2.jpg (CC BY-SA 2.0). Downloaded from: http://en.wikipedia.org/wiki/Mount_Everest#mediaviewer/File:Mount_Everest_as_seen_from_Drukair2_PLW_edit.jpg
  4. Images: Tenzing Norgay & Edmund Hillary: Jamling Tenzing Norgay CC-BY-SA. Uploaded from: http://www.tenzing-norgay-trekking.de George Mallory & team: Public Domain: Alexander Frederick Richmond Wollaston (1875 - 1930) - Expédition à l'Everest de 1921. Equipe photograpiée par Alexander Frederick Richmond Wollaston - Into the Silence (Wade Davis)
  5. Image:
  6. Image: From Randy Krum (2014) Cool Infographics: Effective Communication with Data Visualization and Design
  7. Image: From Randy Krum (2014) Cool Infographics: Effective Communication with Data Visualization and Design
  8. Image: From Randy Krum (2014) Cool Infographics: Effective Communication with Data Visualization and Design
  9. Image: From Randy Krum (2014) Cool Infographics: Effective Communication with Data Visualization and Design
  10. Image: http://gmoanswers.com/sites/default/files/gmo-reg.jpg
  11. Image: https://plancanada.ca/image/infographics/preventing-ebola-infographic-web.jpg
  12. Head and heart image: http://liveitloveitandbleedit.blogspot.fr/2010/04/propoganda-map.html
  13. http://mapcollection.wordpress.com/2012/06/13/world/
  14. HSBC
  15. Image: Martin Whitmore CC-NC-SA (downloaded from Flicker: The Usual Error Project)
  16. Image: "Transactional comm model" by JasonSWrench - Own work. Licensed under Creative Commons Attribution 3.0 via Wikimedia Commons - http://commons.wikimedia.org/wiki/File:Transactional_comm_model.jpg#mediaviewer/File:Transactional_comm_model.jpg
  17. Image: "Transactional comm model" by JasonSWrench - Own work. Licensed under Creative Commons Attribution 3.0 via Wikimedia Commons - http://commons.wikimedia.org/wiki/File:Transactional_comm_model.jpg#mediaviewer/File:Transactional_comm_model.jpg
  18. Image: This file is in the public domain because it was solely created by NASA. NASA copyright policy states that "NASA material is not protected by copyright unless noted". (See Template:PD-USGov, NASA copyright policy page or JPL Image Use Policy.). Downloaded from: http://commons.wikimedia.org/wiki/File:Earth_in_nights.jpg
  19. Images: Knowledge:Publish net: By-NC-SA Downloaded from: http://photozou.jp/photo/show/235021/152168683 Attitude: Pug: Kinjeng Submiter CC-BY. (downloaded from Flicker) German Shepherd: U.S. Air Force Photo by Josh Plueger. Postwork by Dove. This image is in the public domain. Downloaded from: http://commons.wikimedia.org/wiki/File:Mad_dog.jpg Practice: CC BY-SA 3.0. Anon. Downloaded from: http://commons.wikimedia.org/wiki/File:%C3%96verspagat.jpg#filelinks
  20. Image: Change: John Mauremootoo CC BY-NC-SA
  21. https://openclipart.org/detail/27549/keyboard-keys-by-simanek
  22. Images: Field visits: John Mauremootoo CC BY-NC-SA Networking: David King CC-BY-NC-SA 2.0. Downloaded from flickr (https://www.flickr.com/photos/davidking/2584489931/) Meetings: Nozomu Endo/AP Interviews: TANZICT Project: CC BY-SA 2.0
  23. Books - Africa Invaded: GISP Photographs: ILRI CC BY-NC-SA 2.0. Downloaded from https://www.flickr.com/photos/ilri/4499775470/ Scripts: David Brewer CC BY-SA 2.0. Downloaded from https://www.flickr.com/photos/ilri/4499775470/ Logos / Posters: http://stopstocking.cowyafs.org/index2928.html?page_id=55